WOULD YOU RECOMMEND DISCOVERY HEALTH TO FAMILY OR FRIENDS?

We've asked you to review the Discovery Medical Scheme for the benefit of anyone else looking to join.

If you are planning an overseas trip, looking to make a booking at snazzy new restaurant, or simply wanting to buy a new book for your Kindle, the first thing you do is go online to look for reviews, right? We trust each other far more than we do the “marketing hype” that companies throw at us nowadays. And that’s how it should be. Companies will always be telling us why they are the best, but people who have experienced the product or service, offered by a company, will give you the truth (and it ain’t always nice).

We think the same should apply to insurance. Wouldn’t it be cool if you could pop online and read thousands of local insurance reviews? We think our blog is the perfect platform for insurance reviews, so on a weekly basis we are going to ask you for your opinions, so that the next person, looking online for a solid review, might find your comment and make a better buying decision.

It makes sense to start with some of SA’s biggest insurers and medical schemes, so why not with Discovery Medical Scheme.

Are you a Discovery Medical Scheme member?

If yes, would you mind taking a minute to leave a review?

All you need to do is click on the ‘Create your own review’ tab, below. Answer a couple of questions, leave a short review (good, bad or ugly) and hit the ‘submit’ button.

And just because we think this is a cool idea and value your time, we will be handing out R1000 a week to one lucky reviewer.

Until next time.

The InsuranceFundi guys.

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Average rating:  
 203 reviews
What do you like about them?: Claims are settled quickly
What do you loathe?: I have to make a co-payment for my generic blood pressure medication
Knowing what you know, would you recommend them to family or friends?: Yes

I've been a member for 9 years and until now Ive been happy but being required to make a co-payment for my blood pressure medication feels like a rip-off considering the cost of medical aid and Vitality.

What do you like about them?: when ever i need help they always put me first and i get my answers same time.
What do you loathe?: NOT SURE
Knowing what you know, would you recommend them to family or friends?: yes

claims paid on time. always go the extra mile to satisy our needs and help.would def ref everyone i know to discovery. JOB WELL DONE DISCOVERY HEALTH. 🙂

What do you like about them?: Nothing Anymore
What do you loathe?: Expensive
Knowing what you know, would you recommend them to family or friends?: Never

Discovery is out priced

What do you like about them?: My claims are always paid timeously
What do you loathe?: No Chronic cover for ADD medication on my plan
Knowing what you know, would you recommend them to family or friends?: Yes

I have been a Discovery LA Health member for the past 6 years and have always had good service from them. I only wish that ADD medication on my plan was covered by Chronic cover.

What do you like about them?: most doctors take discovery
What do you loathe?: they do not cover fertility treatment
Knowing what you know, would you recommend them to family or friends?: yes

bad

by Herculaas Nienaber on Discovery Medical Scheme
What do you like about them?: Hospital Cover
What do you loathe?: day to day cover
Knowing what you know, would you recommend them to family or friends?: No

I will not recommend them to anyone as it is useless if your need a doctor after April every year.

by Eileen Mackintosh on Discovery Medical Scheme
What do you like about them?: I haven't been really ill bit they have paid promptly
What do you loathe?: Their so called
Knowing what you know, would you recommend them to family or friends?: Probably

I am furious with all the "free" stuff they dish out to the younger generation - like Apple watches, join the gym with your child and get R 1000 cash, discounts on flights etc etc, while I am only allowed to have a mammogram every two years. The vitality programme is a rip-off.

What do you like about them?: Value for Money
What do you loathe?: None
Knowing what you know, would you recommend them to family or friends?: Yes

I find Discovery value for money,great customer service and easy of processing trandsactions

by Gorden Perumaul on Discovery Medical Scheme
What do you like about them?: Efficiency
What do you loathe?: nothing about discovery i loathe
Knowing what you know, would you recommend them to family or friends?: yes

I have been in hospital a number of times and great service and efficiency when it comes to admittance and payment. I would recommend Discovery to anyone.

by Carol Burt on Discovery Medical Scheme
What do you like about them?: They're big & have economies of scale
What do you loathe?: Their chronic medication set-up is anal & a pain you-know-where
Knowing what you know, would you recommend them to family or friends?: Yes probably

Discovery is pretty good but check that things are ok. Their procedures for getting chronic medication earlier than normal is a huge pain in the neck. They should really work on that. Vitality is good.

What do you like about them?: covers all my medical needs
What do you loathe?: paying the gap, wish there was a way to save for this.
Knowing what you know, would you recommend them to family or friends?: Yes

I have been on Discovery Medical Scheme for over 16 years and they cover all my medical needs and more. Always hear other people moaning about benefits but I am pleased with the benefits they allow my family. Will not change ever.

What do you like about them?: not much
What do you loathe?: ....
Knowing what you know, would you recommend them to family or friends?: no

when you have to wait for an ambulance for 18 hours before you can get to a hospital you know that the med aid sucks! and then to top it i find out that themedical aid doesnt cover scoliosis!!! Bleh, very bleh

What do you like about them?: Cover and site was good
What do you loathe?: Became unaffordable
Knowing what you know, would you recommend them to family or friends?: If they can afford it

After over 10 years of being a loyal customer they became unaffordable

by Jan Lodewyks on Discovery Medical Scheme
What do you like about them?: Vitality
What do you loathe?: The Cost of Vitality and price of Medical Aid
Knowing what you know, would you recommend them to family or friends?: Never

They do not follow up

What do you like about them?: Never
What do you loathe?: Bad Service
Knowing what you know, would you recommend them to family or friends?: Never

They never come back to sort out problems

by Danie@marglo.biz on Discovery Medical Scheme
What do you like about them?: Vitality
What do you loathe?: Very Expensive
Knowing what you know, would you recommend them to family or friends?: No

They have become the most expensive medical aid with the least benefits for price. Vitality has become affordable.

by Francois Wessels on Discovery Medical Scheme
What do you like about them?: Their are no middle man
What do you loathe?: Their are nothing
Knowing what you know, would you recommend them to family or friends?: Yes most defiantly

I have been with discovery and have also conviced some of my family to go to discovery . I all ways have deal with discovery and will never go back even if I do get a better offer from some other company

by Charlotte on Discovery Medical Scheme
What do you like about them?: they fast and unique
What do you loathe?: no hasles
Knowing what you know, would you recommend them to family or friends?: yes

Am happy with there service. With them for 3 years and before. Will recommend anyone to use this medical Aid.

What do you like about them?: excellent service
What do you loathe?: my service always met
Knowing what you know, would you recommend them to family or friends?: big yes

I have always been treated with respect and they always professional

What do you like about them?: Holistic Financial Products
What do you loathe?: Cost
Knowing what you know, would you recommend them to family or friends?: Yes

Never had problems with unpaid claims. Any quires are handled professionally.

by Eunice Ewers on Discovery Medical Scheme
What do you like about them?: They have paid all my claims in full
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

My saving cover most of doctor visits and normal medication and the hospital benefit is amazing i have been in hospital with my little one 3 times in two months and long visits including Easter weekend and the covered all the costs no problem

by claudio da silva on Discovery Medical Scheme
What do you like about them?: service is top class
What do you loathe?: the yearly percentage amount increase exceeds inflation year on year becoming less affordable for the lower to mid class
Knowing what you know, would you recommend them to family or friends?: yes

Service is great when I call in, the Discovery brand is well known in SA, and I am almost always confident that claims get paid when in hospital as well as over counter so long as savings is available but it seems that a good plan is becoming less affordable for the lower to middle class

What do you like about them?: Benefits
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Most definitely

I personally recommend Discovery, the benefits and service is great with Discovery, wouldn't change!

by Beryl Shamrock on Discovery Medical Scheme
What do you like about them?: Efficient
What do you loathe?: dealing with call centre
Knowing what you know, would you recommend them to family or friends?: Yes

I was one of them who moaned about being on a medical aid. Coz it seems you pay and don't claim. but there comes a time/stage in your life....(pille and brille) and you find yourself going to doctors and specialist more often. going for medical procedures etc. We have not since been disappointed by the outcome of the payments through Discovery. We are indeed satisfied with their service and promote them easily to friends, colleagues & family.

by Didi Wills on Discovery Medical Scheme
What do you like about them?: Everything
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Of course!

Discovery is great, and very helpful with any queries and requests

What do you like about them?: ?????
What do you loathe?: ?????
Knowing what you know, would you recommend them to family or friends?: no

TEVEEL GELD VIR TEMIN DIENSTE ,(TANDARTS BRILLE !!!!!)

by JENNY EFRAIM on Discovery Medical Scheme
What do you like about them?: How quick they pay their claims
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: definitely

I love DISCOVERY. I've never had any problems with any claims and they pay very quickly so you don't have to stress.

What do you like about them?: nothing
What do you loathe?: their unwillingness to help with non life threatning problems
Knowing what you know, would you recommend them to family or friends?: no

The only reason we do not go on to another med aid is because there is a waiting period and I can't afford to have that with my lung problems. I have psoriasis and it is considered cosmetic so the options for treatment is limited. Mine is on my hands and it is a problem working as I am a artisan and welding, fixing cars, etc is my job. If I can't work, I can't get a salary.

by Fazlin Salie on Discovery Medical Scheme
What do you like about them?: it is very affordable, prompt on paying service providers
What do you loathe?: n/a
Knowing what you know, would you recommend them to family or friends?: yes

Very satisfied client

What do you like about them?: I am on a keycare option but even though i am limited to network hospitals i still get the best service
What do you loathe?: the fact that i cant get my chronic meds on the medical aid
Knowing what you know, would you recommend them to family or friends?: definitely yes

I have only had good experiences with discovery would def recommend it

What do you like about them?: They cover all my medical needs with efficiency
What do you loathe?: ADHD medication not covered
Knowing what you know, would you recommend them to family or friends?: Yes

Discovery makes sure that they pay all accounts timeously and if something is not settled you can log a call and they resolve it immediately. They make sure that you are always informed of changes.

by Jessemy Francis on Discovery Medical Scheme
What do you like about them?: I am not using them at the moment
What do you loathe?: No comment
Knowing what you know, would you recommend them to family or friends?: Yes

Not financially ready to commit as yet

What do you like about them?: sevice
What do you loathe?: long ques
Knowing what you know, would you recommend them to family or friends?: yes

my services have always been met to the requirements.

What do you like about them?: Tech savy, I like the app, the website, medical info can be shared easily between doctors through the app etc
What do you loathe?: Complicated cover
Knowing what you know, would you recommend them to family or friends?: Yes

You get what you pay for. Make sure you read the fine print, it is important to compare apples for apples if you comparing schemes.Although I don't have any against Discovery, they are good, paid my claims on time without question...I think I can get better value for money with a competitor and currently looking at moving.

by David Fynes-Clinton on Discovery Medical Scheme
What do you like about them?: can't think of anything
What do you loathe?: Most things
Knowing what you know, would you recommend them to family or friends?: no

I think that Discovery needs to take a good look at their business operation and offer their clients some value for their money and some service .. Communication skills are very poor .. that is my honest opinion ..

by Chantal Gunning on Discovery Medical Scheme
What do you like about them?: fast payment of accounts
What do you loathe?: Limiyed chronic medication
Knowing what you know, would you recommend them to family or friends?: Yes

Good service so far. Battled with chronic medication from previous medical aid.

by Brenda Thornton on Discovery Medical Scheme
What do you like about them?: Reputable company
What do you loathe?: Trying to find a service provider in my area.
Knowing what you know, would you recommend them to family or friends?: No

Having recently moved from Gauteng to the Western Cape I have really struggled to find a Doctor and Dentist to accept my plan , Discovery Smart . Most of the time I give up , and end up paying cash , even Doctors on your list are reluctant to provide a service......

What do you like about them?: Efficient
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes absolutely

I was with Discovery Health over 1 0 years ago and on an impulse I changed to another medical aid, which I regretted for a long time. My family and I are back with Discovery since 2013 and we have been looked after well. It's a great medical aid scheme.

What do you like about them?: Keeping our health at heart
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Ofcourse

Since I've been on Discovery Health, I have not had a worry about medical finance. I know when something happens to either me my child or my husband we are covered. They have great assistance in every query & we are glad to be part of the Discovery Medical Aid Scheme.

by Renakni Dhaniram on Discovery Medical Scheme
What do you like about them?: Excellent Service, Affordable rates
What do you loathe?: Nothing, had only great service
Knowing what you know, would you recommend them to family or friends?: YES

Friendly, helpful professional staff. Affordable rates.

by Debra Saunders on Discovery Medical Scheme
What do you like about them?: reliable
What do you loathe?: waiting for someone to come back to you
Knowing what you know, would you recommend them to family or friends?: yes

I find Discovery great just that they do not get back to you when they say they will

by Bill Hogan on Discovery Medical Scheme
What do you like about them?: Persistant
What do you loathe?: Smoke and Mirrors.
Knowing what you know, would you recommend them to family or friends?: No

I want to get what I pay for, not have to achieve unrealistic goals and be penalised for it, particularly when I need it most! I will not be getting fitter and healthier as I get older. Your incentive based business model is designed to suit your needs only! Smoke & Mirrors

by Jean Engelberts on Discovery Medical Scheme
What do you like about them?: Efficiency
What do you loathe?: Nothng right now
Knowing what you know, would you recommend them to family or friends?: Yes

Have been treated with respect by Discovery at all times

by Evelyn Wolmarans on Discovery Medical Scheme
What do you like about them?: Hassle free medial aid
What do you loathe?: Nothing, I never had to claim directly from Discovery and all claims are paid
Knowing what you know, would you recommend them to family or friends?: Yes

I am a happy Discovery Medial Aid member. I never had to query any non-payment of claims. All claims are done directly through my doctors/labs.

by Jenny Howell on Discovery Medical Scheme
What do you like about them?: Professionalism
What do you loathe?: Not getting regular statements of savings account. Only if you ask you get one.
Knowing what you know, would you recommend them to family or friends?: Yes I would.

I have been fortunate in not having to use my Discovery Medical Aid to often but on the occasions which I have there have been no problems and I have found the professional attitude welcome.

What do you like about them?: proffesionalism
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

i am member of discovery for many years and happy member

by Lorraine de Wet on Discovery Medical Scheme
What do you like about them?: Cover is sufficient for all our family's needs for the year
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

I can highly recommend Discovery, changed from another scheme 5 years ago to them, have never had a problem

by Carol van den Heever on Discovery Medical Scheme
What do you like about them?: paying promptly
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

I am a member since 1999 and is very satisfied so far no complains

by Helen Hynard on Discovery Medical Scheme
What do you like about them?: Professional
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: Yes

Although Discovery is expensive, I believe that most medical aids are! The alternative is unthinkable.I was diagnosed with cancer four years ago, and I was really impressed by them. They were truly professional and settled really promptly.

by Ian Forster on Discovery Medical Scheme
What do you like about them?: Generally very good at settling claims.
What do you loathe?: N/a
Knowing what you know, would you recommend them to family or friends?: With reservation

Discover totally unsympathetic to request for chronic cover for my wife who suffers from Dystonia.The only treatment available is Botox which Discovery refuses, despite motivation from neurologists.My doctor submitted a chronis medicine request in December which was subsequently declined despite requested blood analysis.Doctor remains unpaid despite numerous attempts to sort.

by Joanne Burgess on Discovery Medical Scheme
What do you like about them?: Fast and efficient
What do you loathe?: Having to pay such a high premium
Knowing what you know, would you recommend them to family or friends?: Yes

I have been with Discovery for many, many years, and am very satisfied with my service

by Gerrit Steyn on Discovery Medical Scheme
What do you like about them?: Attention to enquiries
What do you loathe?: masses of paperwork
Knowing what you know, would you recommend them to family or friends?: most definitely

What a pleasure coming to a properly managed medical aid.

by Debbie Wilson on Discovery Medical Scheme
What do you like about them?: That they are very helpful, they cover most things and that they are very efficient
What do you loathe?: Wish MSA was more but then again, dont we all ? 🙂
Knowing what you know, would you recommend them to family or friends?: Yes, definately

They are a huge organization, but in my dealings with them when I have needed surgery, etc. they have been very helpful. There has been no hassles, they check everything and confirm everything with you beforehand. I feel that I do get my money's worth - and more. I will definitely stay a member with them, I am a very happy client.

What do you like about them?: Rewards
What do you loathe?: MA costs
Knowing what you know, would you recommend them to family or friends?: yes

I would recommend Discovery to everybody.

by Liesl du Toit on Discovery Medical Scheme
What do you like about them?: Affordable
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

we have been with discovery for a while now and never ever had any difficulties when it comes to paying bills, ,no excesses payable, they promote a healthy lifestyle and is a reliable always available medical aid when you need them.

What do you like about them?: the mere fact that i dont have to explain the same thing over and over and Discovery actually listens to my concers no matter how small they seem.
What do you loathe?: nothing at all
Knowing what you know, would you recommend them to family or friends?: i have many times before and i will again

Discovery is an exellent medical aid to have. I have never been happier and healthier before!

by Jill Erasmus on Discovery Medical Scheme
What do you like about them?: The professionalism
What do you loathe?: Not Applicable
Knowing what you know, would you recommend them to family or friends?: Absolutely

I have been with Discovery medical aid for many years and always been impressed with the service and level of professionalism. So proud to be part of Discovery that I decided to ditch my long standing insurance company, (after 35 years), and become part of Discovery Insure for my car and household insurance. If friends or family tell me they are not with Discovery, I ask them "WHY NOT"?

What do you like about them?: Transparency
What do you loathe?: The long wait to speak to someone in the call center
Knowing what you know, would you recommend them to family or friends?: Yes, definitely

Been with discovery for many many years and will never change providers. Have dealt with other so called top notch medical aids who never deliver what they promise and although it takes a while to get ahold of the discovery call center its definitely worse with other providers. Discovery is by far the best value for money provider

What do you like about them?: Good service and I have piece of mind that i will never have to worry about anything not being paid by them
What do you loathe?: There are not enought benifits for those who cannot afford all the
Knowing what you know, would you recommend them to family or friends?: I have been telling everyone in my family to get Discovery and I have gotten a few to join up.

I absolutely love being part of Discovery. I have small kids and I know that there is nothing that they will not cover for them if anything has to happen. I find the app very easy to use and there is everything on there that I need to know.AWESOME JOB DISCOVERY (KEEP IT UP)

What do you like about them?: nothing
What do you loathe?: the rip off
Knowing what you know, would you recommend them to family or friends?: no

Discovery Health is a rip off. You pay a fortune for medical aid for the cheapest meds on the shelf and yet when you get a script from the doctor from their current list of meds and you get to the chemist it is refused by their system. Also I was diagnosed with diabetes and they refused to pay for the one tablet I am supposed to take. I took my script to the day hospital and I get my meds free of charge and no questions. That is why I will never recommend them to anybody.

What do you like about them?: They are pros
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

I have all my investments and life policies with discovery, even my Med Aid.You are never in the dark with discovery. they have the best call center too

by Gerald Robinson on Discovery Medical Scheme
What do you like about them?: The overall product is good
What do you loathe?: The cost is prohibitive
Knowing what you know, would you recommend them to family or friends?: With exception

They do tick all the boxes if you are on the more expensive plans except for cost being absolutely crazy. When you are offered the cheaper schemes and get told you have to go to certain doctors doesnt work for me.

What do you like about them?: They have always helped me and my family
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes I would

Discovery has always helped us as a family with all our medical expenses

What do you like about them?: Prompt service
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: for sure

Discovery medical Aid never gave me a days problems. Would recommend them to everyone. They have a lot of options available no matter what you earn. I do feel their pricing is good for the cover you get.

by Elphus Sambo on Discovery Medical Scheme
What do you like about them?: always available when i need them
What do you loathe?: i am impressed with their friendliness and assistance
Knowing what you know, would you recommend them to family or friends?: Yes

it is an excellent medical aid which takes care of its clients

What do you like about them?: Not much, a necessary evil
What do you loathe?: They focus too much on the non-medical aid issues such as vitality. The obfuscate by continually changing benefits.
Knowing what you know, would you recommend them to family or friends?: No

Discovery needs to focus on the medical aid part of the business, rather than the vitality side. There's no such thing as a free lunch, and all the so-called discounts are being covered somewhere. They should stop changing benefits descriptions, as one cannot compare the real benefits one year to the next.

by A N Liddle on Discovery Medical Scheme
What do you like about them?: very professional & helpful
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

The consultants are very pleasent and helpful.In all my dealings with Discovery I have never had any problems.

by Allan Lawrie on Discovery Medical Scheme
What do you like about them?: They are reliable
What do you loathe?: Vitality rewards levels keep changing and they manipulate what you can or cannot do. Now we need a monitoring device
Knowing what you know, would you recommend them to family or friends?: No, there are better options

We have a healthy lifestyle but the Vitality do not reward us for our efforts. Paddling and running. If they do they make it more difficult. Then they penalise you for not complying with their rules. Tired of it and will look for a simpler option.

What do you like about them?: friendly service and prompt payments
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

good service and prompt payments of Dr accounts.thank you

by Candy Mchunu on Discovery Medical Scheme
What do you like about them?: i like their service it is very fast
What do you loathe?: no
Knowing what you know, would you recommend them to family or friends?: very much so

discovery is the best for me i like every thing about the you know what you get and you know what you pay for and they have the best service or earth Medi - express it makes my life so easy i can get my meds on the go on my busy schedule

What do you like about them?: Fast with refunds, accurate, I am always informed, value for money
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Definately

Fantastic Medical Aid. Took my terminally ill child on the medical without any hassles. All the extremely high costs were always paid to make sure my daughther got the best care in the best hospitals. Even after she passed away all bills were taken care of. It was easy to apply for my newborn to be added. There is also many extra features like Vitality baby that makes you feel special. I would never change to a different medical aid and would always recommend Discovery to anyone.

What do you like about them?: They are extremely efficient with their payments.
What do you loathe?: Self payment gap
Knowing what you know, would you recommend them to family or friends?: yes

My experience with them has been fairly good except for one major issue.I have an ongoing problem with them not paying for a chronic condition simply because the medication prescribed, a schedule 2, can be used as a treatment for both my chronic condition as well as a general ailment. This depletes the savings very quickly.

What do you like about them?: I find that Discovery pays the accounts very quickly once they are submitted which takes the worry away from me. Chronic is dealt with quickly.
What do you loathe?: Loathe....don't loathe anything, but would like chronic medication list to include more medicines.
Knowing what you know, would you recommend them to family or friends?: Yes, without any reserves.

Good, friendly online service and hospital authorisations take minutes which takes the concern away at least from the financial point of view.

by Tercia Vos on Discovery Medical Scheme
What do you like about them?: Excellent service, no hassles when settling claims and all is done electronically!
What do you loathe?: Nothing! By far the best medical scheme I have ever belonged to!
Knowing what you know, would you recommend them to family or friends?: 100% YES

Amazing service, value for money and loads of plans to suit every pocket! Pick wise, pick Discovery! By far the best scheme I have ever belonged to in 30 years!

by Dayalan Kolapen on Discovery Medical Scheme
What do you like about them?: na
What do you loathe?: see below
Knowing what you know, would you recommend them to family or friends?: no

I have been a member of discovery health for over 20 years, paying a fortune in medical fees. First as a main member and then as a dependant. Now when I need chronic medication I do not qualify.....DH takes it out of my savings.....

by MRS PHOOBATHY PILLAY on Discovery Medical Scheme
What do you like about them?: I AM A SERVICE PROVIDER (CLINIC SISTER )THEIR BENEFITS AND INCENTIVES ARE GREAT ,FREE FLU VACCINES ,DISCOUNTS ON HOTEL BOOKINGS ,FLIGHTS GYM FACILIT
What do you loathe?: NO
Knowing what you know, would you recommend them to family or friends?: YES

I think DISCOVERY HEALTH MEDICAL AID has many ,many benefits for their clients as i do the Vitality and wellness screening, baby and travel vaccines ,also all the discounts on food stuffs and htotel bookings and flights , they look after their clients and better than other medical aid schemes

What do you like about them?: Always pay accounts on time
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Definetly

I have always been happy with Discovery Medical aid and never had to pay tariffs or anything myself.

by Henry Spencer on Discovery Medical Scheme
What do you like about them?: Nothing
What do you loathe?: Everything ... especially the manner in which the founders of medical aids accumulate (Not earn!) billions of rands at the expense of the man
Knowing what you know, would you recommend them to family or friends?: NO

A hallmark of the extent to which humankind has degenerated is the manner in which medical aids profit at the expense of the man in the street! Their founders such as Adrian Gore - accumulate rather than earn money... It is sickening!

by Finola vd berg on Discovery Medical Scheme
What do you like about them?: Efficient & Fast
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

Fantastic Medical Scheme, terrific service, professional and efficient. Thank you for great service, and good quality cover!!

by Sumanthree on Discovery Medical Scheme
What do you like about them?: very helpful every time you call them
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: definitely

Best service I have received since the last medical aid and I will recommend anyone to not think twice when choosing Discovery as their medical aid.

by Michelle Davel on Discovery Medical Scheme
What do you like about them?: Vinnige diens
What do you loathe?: Kan aan niks dink, jammer
Knowing what you know, would you recommend them to family or friends?: Ja

Vriendelike diens en hulp wanneer navra geopper word.

by Jenny Sangster on Discovery Medical Scheme
What do you like about them?: understanding and efficient
What do you loathe?: nothing i can think of
Knowing what you know, would you recommend them to family or friends?: definetely

I am extremely happy been a member of Discovery Health. I find them to be very friendly, helpful and efficient, nothing ever seems to be too much for them. I have never struggled to get a hospital authorization as they are always willing to assist and go the extra mile.

What do you like about them?: service is not good but excellent
What do you loathe?: n/a
Knowing what you know, would you recommend them to family or friends?: for sure

I am very satisfied with discovery, I have yet to complain their services are TOP CLASS.Thanks to their dedicated staff.

What do you like about them?: They are very professional and to the point.
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes for sure, my complete family is with discovery, currently 7 adults and 1 child and hopefully will grow bigger.

I am very satisfied with Discovery Medical Scheme. I never had any complaint about anything and they treated me with respect and dignity when applying for any authorization or requiring more information over the phone. This is a professional organization and it only makes sense to belong to them.

What do you like about them?: Bills get paid on time and they have certain products where you can get money back.
What do you loathe?: Strong
Knowing what you know, would you recommend them to family or friends?: Yes

Best medical aid. Have products where you can get money back. I think they are the cheapest medical aid by far. Their consultants / financial advisors have the client at heart.

What do you like about them?: great service
What do you loathe?: not getting a quick response
Knowing what you know, would you recommend them to family or friends?: yes

been with the medical aid for almost 20yrs and no issues, basically, you have to choose a plan that works for you

by Don Powell on Discovery Medical Scheme
What do you like about them?: The service one receives at the call centre at Century City is very good
What do you loathe?: As a pensioner on a fixed income, it is difficult to absorb the yearly increases.
Knowing what you know, would you recommend them to family or friends?: I would recommend them but would also suggest that they shop around first

I only remain with Discovery because I have no choice, but would like to see them look into the needs of pensioners on fixed incomes who have been members for years! Every year the premiums increase and often the benefits decrease!

by Jané Nortje on Discovery Medical Scheme
What do you like about them?: We have all our insurance under one roof - Discovery
What do you loathe?: That we have to pay fine every month because we didnt had a medical aid years ago when we could not afford it.
Knowing what you know, would you recommend them to family or friends?: yes

We do not have a medical aid, only hospital plan. So far we are satisfied, but not happy about the fact that we have to pay such high fine every monthe due to the fact that we did not have a medical aid years ago when we could not afford it.

What do you like about them?: Good case management and no shortfall during hospitalisation, claims settled quickly, good communication about claims.
What do you loathe?: Nothing.
Knowing what you know, would you recommend them to family or friends?: Yes

We no longer worry about shortfalls on hospital bills since changing to Discovery, which had been the case previously.

by Florinda Boyd on Discovery Medical Scheme
What do you like about them?: very efficient
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: definately

I am very happy to be a member of the DISCOVERY Health Plan.They are very efficient and keep you up todate at all times with what you have available on your medical aid.They also follow up on you if you are on chronic medication .They are overall a very Good Health Provider.

by Angelique on Discovery Medical Scheme
What do you like about them?: Excellent service and affordable rates
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: Definatel

Discovery medical really does go the extra mile, I am on chronic medication and my medication gets delivered to my work address each and every month from script wise who are contracted by Discovery. I never have to go to a pharmacy and wait in long queues, I have complete peace of mind.

by Cindy van Heerden on Discovery Medical Scheme
What do you like about them?: Not sure
What do you loathe?: THEY ARE FULL OF NONSENSE AND EVEN IF YOU HAVE r15000 SAVINGS YOU STILL HAVE TO PAY FOR AN EYETEST BECAUSE YOU ARE OVER 50 AND YOU HAVE PROBLEMS WITH
Knowing what you know, would you recommend them to family or friends?: NO I WOULD NOT

We are with bankmed and the administration is with Discovery. They have a lot of red tape and never seem to pay in full. Something is forever coming off of your savings. The other day I needed Voltaren for a problem I had with my back. I normally would purchase this over the counter. NO now I need a script?I have been testing my eyes yearly since I was 45 with bankmed. My eyes seem to change every year and every year bankmed allowed it. Last year I was told to pay out of my own pocket?

by Belinda Reynolds on Discovery Medical Scheme
What do you like about them?: Pass
What do you loathe?: The price
Knowing what you know, would you recommend them to family or friends?: No too expensive

When I was on the Classic Comprehensive Plan it was great because Discovery paid for my bilateral Cochlear Implants in FULL, this was 17 years ago. As this Plan got way too expensive I was forced to downgrade unfortunately. I'm now on the Classic Priority that is also very expensive and was forced to take gap cover too. Their email claim response has become extremely slow! Furthermore, I've tried to view my Plan Option on the website but can't seem to find it or am I just plain stupid???

by Jacques Taljaard on Discovery Medical Scheme
What do you like about them?: They cover is better than most.
What do you loathe?: Very expensive
Knowing what you know, would you recommend them to family or friends?: Yes

Great service, with really very little problems over last 10 years plus. Only concern is when we retire it will be difficult to use Discovery because it is very expensive. Maybe its just a perception but we struggle to use an R4000.00 budget for three people. My spouse is currently the main member and myself and my son is on the same plan.

by Catherine on Discovery Medical Scheme
What do you like about them?: They cover a wide variety of medical expenses, including Homeopath & Chiropractor
What do you loathe?: The day to day cover alway runs out because their dental cover is pathetic.
Knowing what you know, would you recommend them to family or friends?: yes

Dental cover needs to be reviewed, it is pathetic. In-hospital cover is very good and day to day good as long as you don't go to the dentist!

What do you like about them?: Claims payments are seamless and quick. Vitality program encouraging healthy living is fantastic.
What do you loathe?: How benefits are quietly removed or reduced...while all the hype is put om the things added but with no clear indication of what was lost.
Knowing what you know, would you recommend them to family or friends?: Definitely

A strong medical aid, that is the forerunner in the industry and who we can trust to make the payments when we need it!I have never experienced any problems in terms of my claims payments and that is after all what we need a medical aid for.

What do you like about them?: Excellent customer service.
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

Since being on the Discovery Medical Aid scheme my husband and I have never had to pay in an amount not covered by them. There claim, chronic medication application and authorisation for any medical procedures process is hassle free with quick turnaround times. My husband never had any issues when it comes to his chronic medicine claims. The highlight for me is that on the current plan we on if our savings is finished which normally happens close to year end we are still have the benefit of 6 doctors visits and only have to pay cash for medication. Discovery really meets our needs, the best medical aid scheme ever. I will not choose or opt for any other scheme I just love Discovery, because of the service they provided us I am always willing to explore all the other products and services they offer as and when I need to like Insurance. I highly recommend Discovery to all my friends and family for I always have a good story to tell about the organisation. Keep up the good work Discovery and continue to make us happy and proud to be associated with you.

What do you like about them?: They are reliable
What do you loathe?: nothing so far
Knowing what you know, would you recommend them to family or friends?: 100% yes

I will not turn back I never had any complaints with Discovery it's so reliable. Discovery is our mother who takes care of their kids. Halala Discovery everything is up to date, its a warm house..

by Charlotte Sampson on Discovery Medical Scheme
What do you like about them?: Claims are settled timeously
What do you loathe?: None
Knowing what you know, would you recommend them to family or friends?: Yes

Dicovery suites my every need. The best part is that the claims are settled hassle free without myself having to stress about it. Depending how i manage my over the counter medication, i have no worry about my bills being declined.I would recommend Discovery to anyone dear and near to me. You are awesome Dicovery!

by Joseph Davids on Discovery Medical Scheme
What do you like about them?: Speed with which they settle your claims
What do you loathe?: Slow response on email queriess
Knowing what you know, would you recommend them to family or friends?: Yes

I would still recommend them to my family and friends and they have quite a nice In-Hospital cover

by Margaret Nyembe on Discovery Medical Scheme
What do you like about them?: Their explanation and satisfying answers to your questions and good manners on the phone.
What do you loathe?: Nothing as I have been assisted everytime I call.
Knowing what you know, would you recommend them to family or friends?: Yes

I love the good service I receive from Discovery, the explanation of Plan changes, the charges and Codes, they are committed to helping people who are clueless like me when it comes to questions I do not understand. They are patient.

What do you like about them?: They are extremely efficient and very professional
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: Most definately

A bit expensive but well worth it. I have been a member of several medical aids but Discovery have been the very best. No hassle's on claims or in-hospital accounts. They are efficient and extremely professional.

What do you like about them?: Excellent Service
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

The best medical scheme, excellent service!

What do you like about them?: It is an excellent medical aid with with an exciting vitality program that motivates you to stay fit and healthy and rewards you with cash backs.
What do you loathe?: That they keep changing the travel reward discount matrix, I love my holidays especially at discounted accomodation rates.
Knowing what you know, would you recommend them to family or friends?: Yes

Overall good experience in the last 10 Years

Hi Ebrahim. Looks like you have been with them for a while now! Pretty cool that after a decade you are still a happy customer.

by Adriaan Kamper on Discovery Medical Scheme
What do you like about them?: good service
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

Satisfied

Hi Adriaan. Great, not much more you can say!

by Chantalle on Discovery Medical Scheme
What do you like about them?: straight forward
What do you loathe?: n/a
Knowing what you know, would you recommend them to family or friends?: yes

Discovery, are one of the best medical aid in South Africa. You get what you pay for!

Hi Chantalle. Thanks for your review.

by Alta van Zyl on Discovery Medical Scheme
What do you like about them?: We are members of Discovery for a long time. We only receive very good service.
What do you loathe?: The fact that I have psoriases and cannot get the medication on cronic meds
Knowing what you know, would you recommend them to family or friends?: Yes

We are very satisfied with the overall service we get from Discovery Health and Insure

Hi Alta. Thanks for your comment and your review.

by Emily Wasserman on Discovery Medical Scheme
What do you like about them?: professional and helpfull
What do you loathe?: nothing I had only the best service
Knowing what you know, would you recommend them to family or friends?: yes

I have been with Discovery M/A for many years and always received excellent and professional service from them.

Hi Emily. Thanks for your review.

by Diane Southwood on Discovery Medical Scheme
What do you like about them?: They OK
What do you loathe?: Not much other choices
Knowing what you know, would you recommend them to family or friends?: 70%

Discovery is ok. There is not much other choice out there that's any different. I just feel we are ripped off as South Africans and don't have any choice

Hi Diane. Yip, you either cough up for medical aid or run the risk of Public Healthcare.

by Jack David White on Discovery Medical Scheme
What do you like about them?: Not much
What do you loathe?: Poor service; lack of follow up; overcharge
Knowing what you know, would you recommend them to family or friends?: No

My medical aid, investments, life policy, as well as credit card, is with Discovery. I felt comfortable with the brand and opted for the insurance.Initially the premium was sustainable but it ballooned over the years. I haven't claimed - it's been four, going on five years now. No claim-free bonus, no reduction in premium? It's odd considering how they splash their profits over the financial prints...I submitted invoices of specific valueables to update my policy. Apparently this has to be verified telephonically. On both occasions when they called I was in meetings. These were quickly followed with a "we have tried SEVERAL times to contact you without success". As the service provider, you should keep trying, no?Recently I put in a claim for my damaged phone along with assessment. Still waiting on feedback...

Hi Jack. Looks like you have gone "all-in" with Discovery. While I understand there is value in the whole Discovery integration thing, this is why I would be loathe to hand over all my business. It's a pitty they have botched this up because I don't know how many customers they have on their books who have 4 products with them?
I'm going to drop them a line and ask them to get in touch with you.

by Hermanus le Roux on Discovery Medical Scheme
What do you like about them?: everything
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

Very satisfied with service

Hi Hermanus. Thanks for your comment.

by Christina on Discovery Medical Scheme
What do you like about them?: Speedy settlements
What do you loathe?: They do not have a clue what day-to-day medical costs.
Knowing what you know, would you recommend them to family or friends?: No

My medical savings is equal to about 1 and 1/2 months contributions. Due to high monthly medication and optometrist costs, this was depleted by end January. So unless I end up in hospital, I get no further benefit from my monthly contributions.

Hi Christina. Always tough when you run out of medical savings early in the year. You are aware though that most of your monthly contribution goes towards covering you against the big medical expenses (like a long stint in a private hospital) ? While I feel your pain, I don't see any other way a medical scheme could structure their plans. Got any ideas?

by ZULAIKHA SAYED on Discovery Medical Scheme
What do you like about them?: Discovery is a good medical aid service I ahve not had a problem with them
What do you loathe?: none
Knowing what you know, would you recommend them to family or friends?: yes certainly

Although a bit on the expensive side, they are by far the best medical aid.

Hi ZULAIKHA. I think you hit the nail on the head. Could you find a cheaper medical aid scheme? Probably. Are you prepared to join that scheme? That is the real question,right?

What do you like about them?: Freindly service
What do you loathe?: a bit on the expensive side
Knowing what you know, would you recommend them to family or friends?: Yes

A bit on the expensive side,

Hi John. But would you move? Probably not, right?

by DR DEON LOMBARD on Discovery Medical Scheme
What do you like about them?: SERVICE AND BENEFITS
What do you loathe?: NOTHING
Knowing what you know, would you recommend them to family or friends?: YES DEFINETLY

THANK YOU

5 stars but no review?

by Colin Prangley on Discovery Medical Scheme
What do you like about them?: Great service, great support team
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

I am happy with Discovery, they give you a lot to work towards bettering your health with vitality , and are a generally great medical aid to belong to, I am very satisfied with their service so far

Hi Colin - Cool comment man. Thanks

by Karien Bossert on Discovery Medical Scheme
What do you like about them?: Discovery always pay on time, and the people working for them are very friendly.
What do you loathe?: N/A
Knowing what you know, would you recommend them to family or friends?: yes

We have been with Discovery for years, and have never had a problem with them.

Hi Karien. The fact that you have been with Discovery for a while and never had any issues speaks volumes. Thanks for the comment.

by Antoinette Mentor on Discovery Medical Scheme
What do you like about them?: have never had any problems when it comes to claims
What do you loathe?: nothind
Knowing what you know, would you recommend them to family or friends?: yes

Had no problems thus far

Hi Antoinette. That's all that counts.

by Ashveer Singh on Discovery Medical Scheme
What do you like about them?: Quick Service
What do you loathe?: No value for money
Knowing what you know, would you recommend them to family or friends?: Definitely not

I now pay more for the plan I am on but receive less savings - literally. I am only with Discovery Health because I have no choice.

Hi Ashveer. Is that because you belong to a group scheme? Has your employer made the decision and now you are stuck with Discovery?

by Diane Odendaal on Discovery Medical Scheme
What do you like about them?: They try to make life easy for you. For them it's all about service and getting through queries efficiently.
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Absolutely

I cannot even imagine using another Medical aid. I have never had any kind of problem with them. They resolve queries efficiently and I have never had to wait for any kind of feedback from them. Service excellence indeed.

Hi Diane. I'm sure Discovery would be happy to know you have no problem referring them to family and friends.

What do you like about them?: they are competant and very informative.
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

Discovery is very efficient, technological advanced, and very informative.

Hi Hellen. Thanks for your comment. All good stuff.

by Janien Vogel on Discovery Medical Scheme
What do you like about them?: Full pay out of all claims to date
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

We are on Classic Comprehensive and have received excellent service to date. No waiting period for procedures and all claims and Dr visits paid in full.

Hi Janien. Thanks for your comment. Another satisfied customer and another 5 star rating.

by thea naude on Discovery Medical Scheme
What do you like about them?: NOT MUCH
What do you loathe?: ONLY CONCERNED WITH PROFITS
Knowing what you know, would you recommend them to family or friends?: NO

I DO NOT THINK DISCOVERY IS A VERY GOOD COMMENDABLE MEDICAL AID. THERE IS NO ALLOWANCE MADE FOR CHRONIC DISEASES AND ALSO WHEN I NEEDED DISCOVERY IN 2011 THEY LET ME DOWN. I WILL NEVER FORGIVE THEM! EVEN ONE STAR IS TOO MUCH!

Hi Thea. I'm interested in finding out how they let you down in 2011? I'm going to drop you a mail and ask you to leave your story (comment) on the blog please.

by Sipiwe Bvuma on Discovery Medical Scheme
What do you like about them?: I have not had a problem when I visit doctors or pharmacies, everything is paid for. The peace of mind is just great! Value for money indeed!
What do you loathe?: I wish they could pay to fix my eyes so that they do not have to pay for contact lenses!!!! A lot of money will be saved in the long term.
Knowing what you know, would you recommend them to family or friends?: Yes I already did

Its just great to be associated with a well organized medical aid!!

Hi Sipiwe. Thanks for the comment.

What do you like about them?: effeciant
What do you loathe?: High cost
Knowing what you know, would you recommend them to family or friends?: yes and have done

Premiums are high and doctors are making a killing (excuse the pun) Its the law of supply and demand. If people could not afford the doctors fees they would not be able to charge them. Medical aid sustains the high prices charged by hospitals and doctors

Hi Guy. You make a good point. As skills leave our shores, the specialists that are left can simply charge what they like, right? And if you don't like it, you can go somewhere else. Oh, hold on, there isn't anyone else...

What do you like about them?: quick service
What do you loathe?: reliable
Knowing what you know, would you recommend them to family or friends?: yes

Always friendly service consultants. Service with a smile....

Hi Elsje. Thanks for the comment.

by Dolores van Dyk on Discovery Medical Scheme
What do you like about them?: Info service for theatre procedures and friendly staff who assist
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

I have belonged to other medical aids in my past and the service and value for money I receive from Discovery is 100% better. I feel like a person and not just a membership number. Effecient and competent staff who assisted with auth the times I needed surgery. I also appreciate the fact that there is no hidden fine print. All regulations are clear and descriptive, one just has to read them. Queries are also handled very effeciently and satisfactory. Thank you.

Hi Dolores. Did Discovery pay you for this review? Just kidding. Nice review - thanks!

by MAGDALENA HART on Discovery Medical Scheme
What do you like about them?: Sometimes helpful
What do you loathe?: HELP FOR DR COMFORT SHOES
Knowing what you know, would you recommend them to family or friends?: HALF - HALF

Would really like to get assistance for foot problems - GREEN CROSS SHOES/DR COMFORT SHOES. AT THE MOMENT NO HELP!!!!

HI Magdalena. Let me pass your details onto the guys at Discovery.

by Eugenie van der Merwe on Discovery Medical Scheme
What do you like about them?: Quick and easy authorisation process. Had my second child now while on Discovery with no additional costs for my hospital stay
What do you loathe?: Is expensive - like most other companies
Knowing what you know, would you recommend them to family or friends?: Yes

Quick and easy Authorisation for procedures. Never had any additional costs while in hospital. Is however important to choose the right plan for your family's needs and ensure you choose the right contracted in doctors. Most people choose the wrong plan and not understand what they are covered for.

Hi Eugenie. Couldn't agree with you more. If you understand the plan you are on (and it's limitations) you are less likely to be disappointed at claim stage. Pick the right plan, at the right price and take the time to understand your benefits (or make sure your broker does his job properly before you sign off)

by Gene Gunther on Discovery Medical Scheme
What do you like about them?: Acessibility and great cover
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes i would

Excellent medical Aid - never had an issue to raise or complain. Payments are prompt and coverage is great.

Hi Gene. Awesome comment. Not sure you could have summed it up any better than that

by Jan Wilken on Discovery Medical Scheme
What do you like about them?: Affordable
What do you loathe?: N/a
Knowing what you know, would you recommend them to family or friends?: Yes

I am not a Discovery member but I got it for my mother and she is getting a good service from them.

Hi Jan. Life is generally easier when mother is happy mate. Just my experience 🙂 Thanks for your comment.

What do you like about them?: everything
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

friendly people and always willing to help 🙂

Hi Elizmari. Thanks for your comment. Another 5 star rating!

by Andre Scheepers on Discovery Medical Scheme
What do you like about them?: Quick response to claims/queries
What do you loathe?: Having to make co-payments
Knowing what you know, would you recommend them to family or friends?: Yes, but read the fine print carefully

Procedures won't be done until co-payments are paid. If you don't have the cash at hand, why can't they do the procedure and then let you claim this from Gap Cover and pay them when that is settled?

Hi Andre. Yip, co-payments are tricky. I think we are going to do a series of blog posts on Discovery health co-payments. On this point "read the fine print carefully", have to agree with you. All of us buy very complicated insurance products we don't know much about far too easily.

What do you like about them?: on time payment
What do you loathe?: having to request to have a procedure done
Knowing what you know, would you recommend them to family or friends?: Yes

Discovery is a good medical aid from Classic Priority but then you also have to take a gap cover which I think is absolutely ridiculous as every ones health differs from one year to the next. Their premiums are very high.

Hi Karen. Thanks for your comment. In a perfect world your medical aid would pick up all your expenses. But we don't live in a perfect world, and most specialists charge outside of tariff. If you are on a medical aid plan, you need a gap cover policy. You might want to read this blog post we did on gap cover and the new rules regulating them http://www.insurancefundi.co.za/medical-regulations/

What do you like about them?: Prompt claim paybacks, Medical cover when travelling abroad
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

They are one of the most expensive medical aids available but are by far the best. Their call center employees are knowledgeable and efficient. The Vitality service that they have is great and allows us discounts on a number of products and services!

Hi Portia. Thanks for your comment. You seem pretty satisfied 🙂

What do you like about them?: Nothing yet
What do you loathe?: Their high premiums
Knowing what you know, would you recommend them to family or friends?: No

Your high premiums make it difficult or impossible to join your money making scheme

Hi Dan. Thanks for your comment. I'm interested in finding out what scheme you have joined and which plan you took up? I'm going to drop you a mail.

by K D Harrichunder on Discovery Medical Scheme
What do you like about them?: No value for money
What do you loathe?: Benefits
Knowing what you know, would you recommend them to family or friends?: Not likely

The funds paid for the subscription does not warrant the benefits.

Have you managed to find better value for money on another scheme?

by Frank Jarman on Discovery Medical Scheme
What do you like about them?: They have the full package
What do you loathe?: They dictate to the medical faturnity. it is there way and no other way
Knowing what you know, would you recommend them to family or friends?: if they could afford it, yes.

I have all my arthritic medication on chronic. because there is no generic for one of the tablets they will only pay R 50 towards it. I have to pay for the balance even though I have savings to cover it. So why have chronic medication. It is situations like this that annoys people. You also get people that man the customer care centre that are not medical doctors and they make decisions on the treatment you may or may not have.

Hi Frank. That seems like a bum deal.

What do you like about them?: Innovation
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

Great rewards

Hi Jennifer. Short and sweet. Thanks 🙂

by PETER NEWELL on Discovery Medical Scheme
What do you like about them?: ADMIN IS MOST EFFICIENT
What do you loathe?: GETTING THRU TO THE RIGHT PERSON TELPHONICALLY IS A MISSION
Knowing what you know, would you recommend them to family or friends?: YES

COMMITTED TO DISCOVERY DUE TO CONTRIBUTION ASSISTANCE FROM EMPLOYER BUT HAVE HAD NO REASON TO DESIRE A CHANGE AS THEY PROVIDE AN EFFICIENT SERVICE AT A COMPETITIVE COST

Hi Peter. Cool that your company is contributing to your medical aid cover and even cooler that you are satisfied with their Discovery Health pick. I cant think of anything worse than joining a new company, then having to join the company medical aid scheme, then having endless issues and not being able to move.

by Gerrit Joubert on Discovery Medical Scheme
What do you like about them?: N/A
What do you loathe?: Take it or leave it attitude
Knowing what you know, would you recommend them to family or friends?: NO

Very expensive to people not using the Medical Aid. Huge cash payments required for Day Clinic procedures not covered by Hospital Plan.

"Take it or leave it attitude" - Doesn't matter how big your company gets, no customer should feel like this.

by John Miller on Discovery Medical Scheme
What do you like about them?: fast and efficient
What do you loathe?: Little expensive
Knowing what you know, would you recommend them to family or friends?: yes

I have always been impressed by the fast and efficient service when my family or I have had a medical crisis. This reduces the stress of the whole procedure.The call centre is also well managed. So really you get what you pay for.

Hi John. Thanks for your comment.

What do you like about them?: They are the best med aid
What do you loathe?: Price
Knowing what you know, would you recommend them to family or friends?: Yes

Would love if they can pay out the left over medical savings at the end of the year as incentive. I always have a lot that just gets transferred to the savings for the next year and they take the advantage

Hi Anton. Thanks for your comment. I actually disagree with you. I think that it is a great idea that the scheme doesn't pay out the balance of your medical savings each year. Let it roll over and over and over again. Wouldn't it be nice to know you had R50K in medical savings? If they pay it out, you know what happens? We would all just spend it! 🙂

What do you like about them?: When they payout they do it efficiently
What do you loathe?: ER visits that come from your MSA and the huge co -payments
Knowing what you know, would you recommend them to family or friends?: no

My MSA has been depleted because i broke my foot and had it seen to in hospital obviously, however because I wasn't admitted they used my entire MSA. This is absolute rubbish. Also I had 2 seperate operations at the end of Oct and the beginning of Dec that both had huge co payments. If I was on a lower scheme it would have been covered. What a stupid system

Hi Ethne. Ja, that's a tough pill to swallow! Exactly when you need the medical aid to kick in there are all types of issues. These products are actually very technical, and I sometimes think the people selling them (not all of them) don't take enough time to take the client through the "nitty gritty" of the plan. I would suggest you take it upon yourself to make sure you understand the plan you are on. Or, drop us a like at info@insurancefundi.co.za and we will unpack your plan for you in plain English.

What do you like about them?: Efficient service
What do you loathe?: Self Payment Gap is too high
Knowing what you know, would you recommend them to family or friends?: No

They removed Concerta off Chronic and this medication CLEARS my savings resulting in a thousands of rands Self-Payment Gap! By June I have no savings and have to pay cash. Unfortunately, these amounts are no-where near the R1000's required to close the ridiculous self-payment-gap before they cover further costs.

Hi Fawzia. Thanks for your comment. Self payment gaps can be tricky. On paper it seems easy enough to close the gap, but in reality it is much tougher.

by JUNE GAINER on Discovery Medical Scheme
What do you like about them?: You can go to any hospital or doctor and still be seeing to.
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

I have no problems with Discovery at all......very helpful and always answers all what I need to know.

Hi June. Thanks for your comment. You see really satisfied and that is good to hear.

What do you like about them?: They seem to be fairly prompt
What do you loathe?: The fact that I spend so much on Medical Aid
Knowing what you know, would you recommend them to family or friends?: Better the Devil you know

For what I spend on a monthly basis to what my daily funds are just isn't anywhere near the same amount! I feel like I am paying for those who abuse the system or profits for Discovery

Hi Colleen. Yeah, I can understand your comment. Most of your medical aid contribution goes towards covering major medical expenses (like long stays in private hospital) and only a small amount is used to fund your day-to-day expenses (medical savings account). The truth is that most of us will never land up in hospital, but just about all of us will at some point use the medical savings account for day-to-day stuff like GP visits. Some people go years without even using their medical aids, imagine how disgruntled they feel about coughing out thousands every month.

by jacqueline on Discovery Medical Scheme
What do you like about them?: always helpfull never have any troubles getting anything paid
What do you loathe?: i loathe telemarketers that cannot take no for an answer
Knowing what you know, would you recommend them to family or friends?: yes

i try to as far as possible recommend discovery health to everyone I know

Hi Jacqueline. I'm sure Discovery would be glad to hear that. On this point "I loathe telemarketers that cannot take no for an answer" I have to agree with you. I recently left my details for a call-back and instead of just providing me with the information I wanted, the call centre agent just banged on and tried to make the sell. It was way too aggressive!

by Thabo Ngxowa on Discovery Medical Scheme
What do you like about them?: They dont hesitate paying for my medical needs
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes a hundred times

Since i had a medical aid Discovery has been the best

Hi Thabo. Thanks for the comment.

What do you like about them?: They have friendly customer service consultants.
What do you loathe?: The network hospitals available for KeyCare+. The fact that no consideration is done regarding which hospital is closer to you, rigid networks,yet exp
Knowing what you know, would you recommend them to family or friends?: No

I think they are a bit too pricey considering one is not sick every month. To some degree Medical Aid fees across all these medical schemes is actually quite expensive in relation to the service you get back. There is no cash back options, yet i can count with one hand the many times i have been sick last year. In proportion to how much i paid and to how much i used, i am left being the loser, really.

Hi Bongi. If we had a crystal ball we could look into the future and see what was lying ahead. We don't, so we need to mitigate some of the risk that could ruin us financially. I don't know anyone who loves spending money on insurance or medical cover. But, it takes one car accident and a R1,000 000 in medical bills, and you will be glad you paid those medical aid contributions every month.

What do you like about them?: The service you get from.consultants when call are awesome ,when sending mail somone.follows up to.make.sure you were helped to your satisfaction
What do you loathe?: There's nothing that i loathe ,im good with everything non dislikes.
Knowing what you know, would you recommend them to family or friends?: Yes most deffinitely

Personally for me this is the best medical that can cover all your needs ,the discovery mobile app is very helpfull you.can.check your doc visits and.other benifits aswell ,im thus far very happy being with discovery .

Hi Clinton. Thanks for your comment and taking the time to leave a review. Yip, you have to hand it to them, they have invested heavily in technology. I agree, the App is pretty handy.

by Adri Sevenster on Discovery Medical Scheme
What do you like about them?: Nothing really
What do you loathe?: They do not care about their patients. Ask Dr Ryan Noah!!!!
Knowing what you know, would you recommend them to family or friends?: NO

I do not like Discovery Medical. Ek kry gereeld migraines en het na die DBC Kliniek gegaan waar hulle Biokinetikuste en Fisioterapeute my kon help. Dr Noah het elke keer my aansoek om dit deur die medies te doen afgekeur nadat verskeie dokters motiverings geskryf het. Dit het van my mediese spaarrekening afgekom en nou is ons in ons selfbetalingsgaping agv daarvan. Die oefeninge en fisio wat hulle my gegee het, het my baie gehelp, maar ek moes dit stop omdat Dr Noah dit afgekeur het. Dit beinvloed mens se daaglikese lewe dat 'n mens die hele tyd met die pyn sit. Ek kan geen pyn medikasie gebruik nie omdat ek allergies vir alle opiate en Codiene is. Ander mediese fondse betaal daarvoor hoekom nie Discovery Medies nie???? So GEEN rating vir hulle nie. Dankie dat ek dit kon noem.

Hi Adri. "They do not care about their patients". It looks like you have had a really bad experience.

by Johan de Jager on Discovery Medical Scheme
What do you like about them?: na
What do you loathe?: no coompassion for special needs
Knowing what you know, would you recommend them to family or friends?: no

No compassion for people with special needs. Only worried about their profits!

Hi Johan. Thanks for your comment.

by Annalisa Forlani on Discovery Medical Scheme
What do you like about them?: They know the rules and claims are settled quickly
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

I am happy and grateful for their attendance to my late husband's stay in ICU

Hi Annalisa. Thanks for your comment.

What do you like about them?: efficient
What do you loathe?: to expensive
Knowing what you know, would you recommend them to family or friends?: yes

The difference of what is charged by doctors and what gets paid is to big. Premiums are also to high.

Hi Gerald. Yip, payment tariffs are a problem. You don't think the MD's are ripping the ring out of it?

What do you like about them?: You can go to any doctor and any hospital, no payments upfront.
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Absolutely

Although a bit on the expensive side, they are by far the best medical aid.

Hi Karen. The question is who else would you join if Discovery shut their doors tomorrow?

by felecity spark on Discovery Medical Scheme
What do you like about them?: normally very helpful
What do you loathe?: loathe is a strong word - just a bit expensive iro medical aid
Knowing what you know, would you recommend them to family or friends?: yes

I have been in hospital once or twice and have never had a problem - everything was authorised and there has been no comeback with drs. wanting more money etcI have travelled overseas a few times and also have had no problems with the call centres and no query has been to much trouble.

Hi Felecity. A solid 3 stars. Happy but room for improvement, I like it. Thanks for your comment.

by Agendrie Pillay on Discovery Medical Scheme
What do you like about them?: EFFICIENT SERVICE
What do you loathe?: THAT FERTILITY ISSUES AREN'T COVERED
Knowing what you know, would you recommend them to family or friends?: YES

I am a dependent on my husbands medical aid, I have been diagnosed with an illness that puts me in unwell situations, however I can rest easier knowing that I do have the medical aid should an emergency situation arise, my only concern is that certain procedures are not covered due to them falling under infertility.I am happy over all.

Hi Agendrie. Thanks for your comment. Glad you are being looked after.

by Jacky Ranta on Discovery Medical Scheme
What do you like about them?: Promt and exceptional service
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Absolutely

Discovery is a good medical aid and insurance. I have never experienced a bad service with them and their call centre agents are absolutely amazing. Lately I was assisted by Charles Radebe from Discovery Insure and i must say that he's very professional, knowledgeable and I appreciate his service. Thank you Discovery for employing the best of the best.

Hi Jacky. Cool comment 🙂 Nice shout out.

What do you like about them?: Their premiums are always the lowest in the market to increase annually
What do you loathe?: their prices are high
Knowing what you know, would you recommend them to family or friends?: yes

as with anything...the more you pay the better service you get. if you are on a lower plan chances are you would not be fully covered for all medication. however, should you go on to a higher plan most procedures and medicines are covered

Hi Cameron. They have a really wide range of plans, so they do cater for just about everyone (provided you can make the entry level price point)

What do you like about them?: Good Service
What do you loathe?: N/A
Knowing what you know, would you recommend them to family or friends?: Yes

With Discovery, I always know the amount left in my Savings account. I've never had any issues with claims, and I don't have to phone their contact centre (which I love!). Their emails are simple to understand, and very explanatory!

Hi Janine. "I've never had any issues with claims" - Says it all, doesn't it?

by Busisiwe Baloyi on Discovery Medical Scheme
What do you like about them?: Their responsiveness
What do you loathe?: The medical is expensive
Knowing what you know, would you recommend them to family or friends?: Yes

Discovery Health offers a great service. I have never had a problem resolving any issues and they are always responsive. I am a satisfied customer, however, the medical aid is very expensive, but worth every cent for the peace of mind as it is accepted by most, if not all doctors and hospitals.

Hi Busisiwe. You get what you pay for, right? When it comes to insurance, trust us when we tell you that statement holds water.

What do you like about them?: Excellent Service
What do you loathe?: Nothing so far
Knowing what you know, would you recommend them to family or friends?: 100%

Discovery is excellent in their customer service. They are technologically on top of their game and this makes it easy to use most of their products/services. They keep in the loop and do not take time to process claims. Am a very satisfied client!!!

Hi Grace. Another 5 star rating! You seem chuffed with the service.

by Vic Pollachi on Discovery Medical Scheme
What do you like about them?: nothing
What do you loathe?: exobitant premiums
Knowing what you know, would you recommend them to family or friends?: no!

A family of three(two adults & teenager in good healh)premium is +_ R9000pmof which R2400 is med savings.That is approx. R110000 pa and R330000 over 3years(without annual increases)If you were incurring such high med. costs you would be dead or unable to pay the premiums. I doubt you'll publish this.

Hi Vic. You wrong, we did publish it! Thanks for your comment.

by Charlaine Jugernath on Discovery Medical Scheme
What do you like about them?: Quite a few services/products worth utilising
What do you loathe?: Nothing really
Knowing what you know, would you recommend them to family or friends?: Definitely

Although I have not really needed much medical services Discovery from all accounts is a sure scheme to belong to. Their products are diversive and beneficial to their members

Hi Charlaine. "Quite a few services/products worth utilising". You are right about that. You basically don't need to look too far past Discovery for everything you need (medical, investments, life and car and home). Thanks for the comment.

What do you like about them?: N/A
What do you loathe?: They are just in it for the money
Knowing what you know, would you recommend them to family or friends?: No

I personally have never had a good experience with DiscoveryI am currently on this medical aid because I am a dependent on my husbands and this is what his company offers. Looking at my families experience, they too have had bad experiences. I have better service on my Pet medical aid!

Hi Jessica. Probably the 1st negative review we have picked up so far. What exactly has been the problem?

by Blessing Manale on Discovery Medical Scheme
What do you like about them?: quick turn around time
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: Yes

I like the comprehensive nature of information provided and online support. Discovery also follow-up on queries and advise me appropriately

Thanks Blessing.

What do you like about them?: Service
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Absolutely

Love their work, love their service, love their products and affiliates. Can't go wrong with them and they make everything so easy, including looking after your health. #1 in my book.

Hi Heidi. Thanks for your review. Haven't picked up one negative review yet. Everybody loves Discovery Health! Are they paying you all for these wonderful comments? 🙂

by Anthonie Nel on Discovery Medical Scheme
What do you like about them?: I can go anywhere and any doctor and pharmecy and get good help.
What do you loathe?: Chronic list to short.
Knowing what you know, would you recommend them to family or friends?: Yes

Discovery is a very good medical aid. The Discovery medical aid helped me and my family in many different ways. THANK YOU DISCOVERY.

"THANK YOU DISCOVERY" - Nice comment Anthonie!

What do you like about them?: Quick processing
What do you loathe?: Savings and co payments
Knowing what you know, would you recommend them to family or friends?: No

Discovery is good in general, but does not cover doctors fees if not in their network of preferred service providers. Copayment out of ones own pocket is a bit difficult, considering how much you pay each month for medical aid.

Hi Chanelle. Thanks for the comment. Yip co-payments can be tricky and you right about feeling a bit disgruntled that you have to have co-payments considering how much we pay for medical aid nowadays.

by Cheryl Neaves on Discovery Medical Scheme
What do you like about them?: n/a
What do you loathe?: Their reasons for not accepting clients
Knowing what you know, would you recommend them to family or friends?: yes

The only reason I am not a Discovery Health member is they refused to accept me. The reason they would not accept me is because I was an ex Transmed member. My husband died and I needed to obtain my own medical aid. When I said I had only been in hospital twice to have my children, I was told they do not take on any Transmed members. I would love to be a Discovery member as I am currently with Resolution Health (since November 2010 and still have had no claims).

Hi Cheryl. That doesn't seem right. You should take it up with someone at Discovery Health head office. No way they can exclude you for being on Transmed.

What do you like about them?: very proffessional, great service, deal with queries speedily
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes, i always do

since i joined discovery last year i never ever experienced any problems whatsoever, i am always kept in the loop regarding my payments, claims and what i am getting for my money. they're fantastic

Hi Elijah. You seem pretty satisfied as a new customer. Thanks for your input.

by ARNE' BOTHA on Discovery Medical Scheme
What do you like about them?: service and support
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

Excellent support and service. Discovery top plans aren't cheap but you GET what you pay for. My father had a LVAD (Left Ventrical Assisting Device) fitted in 2015. His procedure and hospitalization account was in the Multi Millions. Discovery paid everything, NO QUIBLE. This is what you require and expect from a medical aid.

Hi ARNE'. Thanks for your comment. I like the "NO QUIBBLE" bit

What do you like about them?: Their integrated products and services
What do you loathe?: They have more complicated
Knowing what you know, would you recommend them to family or friends?: Only if the coompany has a compitentn medical aid broker, for individuals it needs to be managed more closely

I like Discovery MA, their integrated products provide lots of added benefits (at an additional cost), but they are expensive. I've been a member for over 10 years now, and the family has grown, but no-one can keep up with inflation and the rising costs. The last 2 years have been the harshest with 10-15% increases each year. I understand that there are those that take advantage of medical aid services, but there really should be a medical aid rating structure (similar to insurers or credit agancies). MSA's are nice to have, but I do think people must be more responsible with it. I dont have it any longer, and actually save more money each year, than what DMA would allocate that year.

Hi Adrian. Really good comment. With increases like the ones we are all experiencing, the private healthcare model just doesn't look like one that will be affordable long-term. What is it going to cost us to belong to private healthcare in ten years from now?

by Graham Edkins on Discovery Medical Scheme
What do you like about them?: Professional
What do you loathe?: Not much
Knowing what you know, would you recommend them to family or friends?: Yes

Generally happy with their service

Hi Graham. Appreciate your time.

by Eldorette on Discovery Medical Scheme
What do you like about them?: Reliable and consistent
What do you loathe?: Discovery can negotiate better with their netword hospitals in terms of Doctors charging exsessive amounts.
Knowing what you know, would you recommend them to family or friends?: yes

Discovery is pro-active. I feel that they really do try to get the best service for their members . It is a company I am proud to have membership to.

Hi Eldorette. Sounds like you are a pretty satisfied customer. Thanks for taking the time to leave a review.

by Madalaine Burger on Discovery Medical Scheme
What do you like about them?: Professional, excellent service, all info on hand at website
What do you loathe?: A bit expensive for some clients, but then you can't pay for 2 star service and expect 5 star service
Knowing what you know, would you recommend them to family or friends?: Most definitely

As an IFA and referral Medical Aid Broker I've moved 79 year old clients to Discovery from another Medical Aid - though there was the general waiting period of 3 months for planned procedures (most don't understand this waiting period, but as IFA you need to explain this properly to your clients then you will see only for planned procedures) Clients are now fully covered since March 2017 and almost twice the MSA they had and co-payments almost nothing compared to previous Med Aid, thus the move was worth the waiting period too and happier clients I won't get!!! I will most definitely recommend Discovery - always do, if affordable to clients.

Hi Madalaine. Thanks for taking the time to leave a review.

by Carol-Lynn Ford on Discovery Medical Scheme
What do you like about them?: Professionalism and always finding ways to benefit the client
What do you loathe?: More meds need to be put on chronic list
Knowing what you know, would you recommend them to family or friends?: Yes I would

Discovery have always given me great service, while I was in hospital and while at home. When you have a query, they are quick to respond and to resolve your issue. I think for the price, it is worth being on. I am also on Vitality, which is great to have as my son can watch movies at cinema for free and get to monitor my health with fitbit and get great points and rewards.

Hi Carol-Lynn. Glad you guys are enjoying the Vitality benefit. Thanks for your comment.

by Asivhanzhi on Discovery Medical Scheme
What do you like about them?: Customer satisfaction is discovery top priority
What do you loathe?: I cant put my fingure on it
Knowing what you know, would you recommend them to family or friends?: Yes, i always talk good to my friend and family about discovery , i know i am in good hands

The time that stands out for me was wen i was in labor at Olivdale hospital, i never had to call my medical aid, everything was approved,paid for and make sure that both me and the baby received best care.They paid everything i never had a problem during my stay because my medical aid got me covered

Hi Asivhanzhi. "Yes, i always talk good to my friend and family about discovery , i know i am in good hands". Really nice comment 🙂

by Didi Burger on Discovery Medical Scheme
What do you like about them?: When needed, they act fast
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: I doubt that

Working for a General Practitioner, access to most Medical Funds' websites, I got to know most quite well. I find Discovery too expensive. Funds also run out during the second half of the year, like most Funds. I recommend a more realistic priced Medical Fund where the pros and cons are more or less the same. The normal working man can not afford Discovery. As a customer (married to a Medical Doctor) I only use my fund only for operations. Never had a complaint. They pay fast and secure.

Hi Didi. Nice insights from someone married to a MD.

by Simon John Morris on Discovery Medical Scheme
What do you like about them?: look after my wife and me
What do you loathe?: not covering lasic surgery on my eyes
Knowing what you know, would you recommend them to family or friends?: yes

I have been with Discovery for over 21 years and they have looked after me all these years and my wife as well with her chronic medicine

Good to hear. Thanks for the review Simon.

by Derrick Borman on Discovery Medical Scheme
What do you like about them?: They good at what they doing
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes, I would

Since I have joined Discovery Health in 2001, I never had any issues their services are excellent and they always follow up once you have contacted regarding your scheme queries.

Thanks for your review Derrick.

What do you like about them?: They genuine
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

Would love to join discovery health.

Hi Sheri. What is holding you back? Price?

by Xavier Inglis on Discovery Medical Scheme
What do you like about them?: Claims are processed and paid out at a reasonable speed. They have not been sticky on most of my claims submitted.
What do you loathe?: The savings amount. Often run out at about the 9 month mark.
Knowing what you know, would you recommend them to family or friends?: yes i would

Thus far I have had no issues with discovery excepting for the saving not keeping for the whole year. Furthermore they have been fast and efficient when needed.

Hi Xavier. "Fast and efficient" works.

by Jaco de Villiers on Discovery Medical Scheme
What do you like about them?: The perks
What do you loathe?: The service
Knowing what you know, would you recommend them to family or friends?: probably

It's a company benefit, although even privately I will stay for the benefits, haven't examined other options yet. Just wish the actual customer had more value for the company.

Hi Jaco. Always tricky when you join a company scheme. The fact that you would probably stay with them in your personal capacity says a lot. Guess you pretty happy with them at the moment.

by Johann Engelbrecht on Discovery Medical Scheme
What do you like about them?: Covers all my needs for chronic meds, screening tests and visits to the doctor without costing an arm and a leg.
What do you loathe?: Schlep to get approval for specialist visits
Knowing what you know, would you recommend them to family or friends?: Whoelheartedly

Getting my chronic meds is a breeze, in the past, I had to go to Steve Biko Academic Hospital to get them. 15 mins in a queue, instead of a whole day. Most of my medical needs are covered, without costing an arm and a leg, or wasting a lot of time in government clinics or hospitals.

Nice review Johann. I'm glad they have your Chronic medication covered.

by Dawn Penn on Discovery Medical Scheme
What do you like about them?: their service and their staff is wonderful to talk to and get advise
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: I would yes

I am very happy with Discovery Health. When calling to enquire about something they are ever so pleasant and know exactly what they are talking about. I just wish I could go to a higher level which would give me more savings. But, I won't complain as I am lucky to have medical aid, which others do not.

Thanks Dawn.

by charmaine on Discovery Medical Scheme
What do you like about them?: they cover most off the stuff
What do you loathe?: some of the medicine they do not pay
Knowing what you know, would you recommend them to family or friends?: yes

its a great medical aid just wish some of stuff they do pay full but otherwise its very good medical aid

Hi Charmaine. Thanks for your review.

by Brian Davids on Discovery Medical Scheme
What do you like about them?: Hopefully the best of the bunch
What do you loathe?: Lack of separate dental and eye care benefit
Knowing what you know, would you recommend them to family or friends?: More than likely

I have recieved good service when my wife was admitted to hospital in December 2016

Hi Brian. That's all that counts, right?

by MAUREEN SUMMERFIELD on Discovery Medical Scheme
What do you like about them?: depends
What do you loathe?: dont loathe disappointed
Knowing what you know, would you recommend them to family or friends?: have done so

The savings run out far too quickly, your premium is expensive, and silly restrictions are imposed on medicine.....which are required..

Thanks for the review MAUREEN. Don't we all wish we had a little more medical savings

What do you like about them?: Professional
What do you loathe?: Having to fight to get bills paid from time to time
Knowing what you know, would you recommend them to family or friends?: Yes

Probably the best of a bad bunch, I would not go anywhere else despite having some issues that really get up my nose.

Thanks for the comment Coleen

by Belinda Nobin on Discovery Medical Scheme
What do you like about them?: The service is excellent and I think that is most important.
What do you loathe?: Nothing, I have had no problems with Discovery.
Knowing what you know, would you recommend them to family or friends?: Definitely

Discovery is the best medical aid. We haven't had any problems with Discovery. Their service is excellent and that is the most important and I will not change from Discovery.

Thanks Belinda. You seem more than satisfied with Discovery

by WB du Plessis on Discovery Medical Scheme
What do you like about them?: Good and fast service
What do you loathe?: Expensive
Knowing what you know, would you recommend them to family or friends?: Yes

Been a member for years now. Always good service.

Thanks WB du Plessis.

by Sonja van der Vyver on Discovery Medical Scheme
What do you like about them?: I have NEVER had issues with them not paying bills
What do you loathe?: Nothing really.
Knowing what you know, would you recommend them to family or friends?: Yes

Although a bit on the expensive side, Discovery Health has been a great medical aid to me and our family for the past 8 years - they were always there when we needed them to be and any claims and queries were resolved promptly. I have recommended them to family who have subsequently joined as well.

Hi Sonja. The fact that you would recommend them to family and friends says it all!

What do you like about them?: thst i cab isit the dr anytime
What do you loathe?: that i cannot select a dr thats been removed from the network
Knowing what you know, would you recommend them to family or friends?: yes

I love having medical aid its been great going to a private hospital and your stay is covered I had piece of mind.

Hi Illana. Nobody said peace of mind was cheap 🙂

by hannelie schoeman on Discovery Medical Scheme
What do you like about them?: i dont know
What do you loathe?: i dont know
Knowing what you know, would you recommend them to family or friends?: no

I am not a member of Discovery and i belong to another company because i cannot affort Discovery

Hi Hannelie. Appreciate the comment, even though you aint a member.

by Elizabeth Ferreira on Discovery Medical Scheme
What do you like about them?: You get what you pay for
What do you loathe?: Absolutely nothing
Knowing what you know, would you recommend them to family or friends?: YES

On our trip to New York I felt safe knowing that Discovery has my back with medical or travelling insurance! Thumbs up! Had a worry-free trip!

Hi Elizabeth. Nice comment.

by Amanda Vos on Discovery Medical Scheme
What do you like about them?: No problems with claims
What do you loathe?: Loathe is a strong word, call centres
Knowing what you know, would you recommend them to family or friends?: I would

One of the biggest medical aid companies, if not the biggest. Am a member for 14 years and never had a claim problem. So far so good. Just wish it was not so expensive.

Hi Amanda. Price aside, you seem more than satisfied. Thanks for your review

by Eric Kunene on Discovery Medical Scheme
What do you like about them?: The service I get
What do you loathe?: The subscriptions are a bit high
Knowing what you know, would you recommend them to family or friends?: Yes

Five star

Hi Eric. 5 stars! Thanks for taking the time to leave a review.

What do you like about them?: Best of a bad bunch
What do you loathe?: Don't have any loathing issues
Knowing what you know, would you recommend them to family or friends?: More than likely

Sometimes feels like medical aid is a 'grudge purchase' because not having it just really isn't an option these days. However, on the whole, not many issues with Discovery. But would advise anyone on medical aid not to take some responses 'as is', but rather to take the matter further if you're not satisfied. And make sure as with anything financial/contractual these days to get everything in writing and make a record of the times etc. you called so they can refer back to telecons. That stood me in good stead. (and make recordings of your conversations with them in case they 'are unable to find' them on their side).

Hi Melanie. Thanks for your review.

by Alicia Inder on Discovery Medical Scheme
What do you like about them?: Biggest Medical Scheme in SA
What do you loathe?: Never having enough savings for a full year
Knowing what you know, would you recommend them to family or friends?: Yes

I have received great service from Discovery, just wish that the savings was bigger and didn't cost more.

Hi Alicia. Thanks for your comment. I think you are speaking on behalf of millions of people around the country when you talk about "running out of medical savings". It's a major issue for anyone that is on a medical aid with savings attached to it.

by Adrian Martin on Discovery Medical Scheme
What do you like about them?: never disappoint
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

extremely professional and dependable.

Thanks for your comments Adrian. You seem more than satisfied.

by Eric Dyer on Discovery Medical Scheme
What do you like about them?: Feel confident in their size
What do you loathe?: Hanging on for the call centre
Knowing what you know, would you recommend them to family or friends?: Not sure

Rather the devil you know, right? I mean who else could you trust nowadays? Schemes are closing down left, right and centre. I'm happy in the knowledge that they will be around in 5 years. Cant say the same for the rest!

Thanks for your review Eric.

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39 thoughts on “WOULD YOU RECOMMEND DISCOVERY HEALTH TO FAMILY OR FRIENDS?

  1. Discovery, be it Medical Aid or insurance comes with lots of other benefits which one can never get from all the medical aid or insurance companies. I will stick with Discovery because I know that i benefit more by being part of the their family. Discovery has created a network that helps their clients get the best out of life in these financially trying times.

  2. Discovery is the best medical aid. We haven’t had any problems with Discovery. Their service is excellent and that is the most important and I will not change from Discovery.

  3. One of a kind Medical Aid that has out of this world benefits and professional staff that provide outstanding customer service, I would highly recommend Discovery Health to anyone who is searching for peace of mind and healthy living.

  4. Discovery medical aid is very helpful and covers a wide range of services.
    Just wished private health care wasn’t that expensive in this country.

  5. I am a discovery member and i would defiantlyly recommend it to family and friends best medical aid ever.

  6. We as a family are really satisfied and happy with the service we receive from Discovery. They are very helpful , professional , polite and take good care of your problem (s). Extremely happy to be a member.

  7. I have being with Discovery from 1999 and had no problems. I would recommend Discovery to friends and family.

  8. I would recommend Discovery every time, I wouldn’t go to another medical aid or insurance, truly happy with the service and help I always recieve from them.

  9. Yes. I would recommend Discovery to my family and friends. We haven’t had any problems with Discovery.

  10. Discovery Health is the best. I like the fact that you can download the app and actually see what is happening with your money. The extra benefits, like buying medications at dischem is what i love the most.

  11. I have been a member of Discovery for a very long time and my children and their families are also part of Discovery. I have found them to be very interactive and easy to talk to. In all the years I have been a member I have never had occasion to dispute any issue with them. Well done Discovery – you are the best 🙂 Gene Gunther

  12. Discovery Health Medical Aid – I am a member and have been for many year’s. Yes they are expensive but most Service Providers are linked to them an dependent on your plan – accounts is settled quick and in full.

  13. I have been on Discovery for a long time now. I have never had a problem, I have just had a knee replacement and Discovery covered ALL the costs. Thanks.

  14. No point on “polishing” Discovery’s marble. A medical aid is a medical is a medical aid. It costs a lot of money albeit premiums, gab self payment etc etc. “Take it or leave it” you can’t do without it. End of story. Andre.

  15. its worth every cent to be covered by Dicovery cos they are the best around but unfortunately i cant afford it if i could i will definately will call them like now n make sure i am covered

  16. Yes I would recommend discovery health.
    The plan i am on is affordable and pays for all my chronic medication as well as my Husband’s.
    And also pays for most blood tests.
    The service is great

  17. VERY HAPPY WITH DISCOVERY MED HOWEVER WOULD LIKE TO KNOW ABOUT SHORT TERM INVESTMENTS and yes i would recommend

  18. my wife recently had a baby and within 2 working days my son was on my medical aid that was Good service and within a week we received our medical aid cards