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Now we’re known as being fierce proponents of purchasing insurance via  a broker but sometimes even we have to admit that some brokers don’t live up to client expectations. In this case I was the client with expectations…carry on reading!
So recently I bought a motorcycle, right?
Now as you might have ...

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Thumbnail image for Warning: Content Of An Extremely Personal Nature

Its half past six on Sunday evening and I’m banging away at this computer with something important on my mind.
I’m going to expose my emotional side to you…so if you’re the cynical type, then my advice is to stop reading here.
I’ve got my staffie lying next to me, the Eagles ...

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Thumbnail image for Why have we lost sight of the true value of a satisfied customer?

I’m livered. Actually that is the understatement of the year. I’m pissed! I have really been messed around this week by a particular service provider and it’s cost me hours of extra work as a result of the downtime. I know you’ve experienced disappointing service at some stage. Who hasn’t ...

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Guess Who’s The Idiot Now!

Don’t you hate it when somebody rejects your advice regardless of how much experience you have or even the logic in your argument?
Take for example those of you who have children…
Have you ever threatened your child and said that if he doesn’t start studying harder at school then he’s going ...

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Last month I received an email from one of our life insurance product providers. It read something like this “Dear Mr. Els, In recognition of your outstanding contribution, we would like to invite you to our annual top achievers awards ceremony.” I must be honest, my first thought was, “I’m ...

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Insurancefundi is all about making a difference

Hi everyone,
For those of you who don’t know me…my name is Lawrence.
Right off the bat, I’d like to thank you for taking the time to visit our blog – and more importantly, reading my first post.
I’m feeling pretty nervous right now.The reason for that is because, maybe for the first ...

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Is there still a place for pushy sales agents?

I was hit by a freight train this week! Not literally but figuratively speaking. It was about 14H.00 on Monday afternoon and I was busy working on a few new blog developments with Lawrence when the phone rang. The caller on the other side pulled me into the conversation with ...

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Face the facts, it’s a social media revolution

Let’s face the facts, it’s a social media revolution.
The super cool guys from Facebook touched down in SA this week. Lawrence and I were lucky enough to crack an invite to the “Meet the faces of Facebook” launch in Joburg  via one of our online partners. Yip SA is an ...

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