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Companies will always tell us why they are the best, but people who have experienced the product or service offered by a company, will give you the truth (and it isn’t always nice). We think the same should apply to insurance. Wouldn’t it be great if you could pop online and read thousands of local insurance reviews?

We think the same should apply to insurance. Wouldn’t it be great if you could pop online and read thousands of local insurance reviews? We think our blog is the perfect platform for insurance reviews, so on a weekly basis we are going to ask you for your opinions so that the next person looking online for a solid review might find your comment & make a better purchasing decision.

It makes sense to review some of SA’s biggest insurers and medical schemes, so let’s start with Discovery.

Are you a Discovery Medical Scheme member?

If yes, would you mind taking a minute to leave a review? Simply click on “create your own review” below.

We appreciate the value you’re adding so we’ll be giving away R1,000 to one lucky reviewer!


Kind regards,

The InsuranceFundi team

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Discovery Medical Scheme
Average rating:  
 374 reviews
by sandra ebersey on Discovery Medical Scheme
What do you like about them?: loyal, efficient. helpful
What do you loathe?: nil
Knowing what you know, would you recommend them to family or friends?: yes

most reliable, helpful and loyal to customers

by Corinne on Discovery Medical Scheme
What do you like about them?: Prompt replies and service
What do you loathe?: Co-payment for certain Chronic medicines
Knowing what you know, would you recommend them to family or friends?: Yes

Have never had a problem with them that wasn't solved promptly.

by Marsha on Discovery Medical Scheme
What do you like about them?: Stunning Service, very Efficient
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Most Definitely

Outstanding Service

by Thabiso on Discovery Medical Scheme
What do you like about them?: SERVICE
What do you loathe?: N/A
Knowing what you know, would you recommend them to family or friends?: YES

GOOD SERVICE SO FAR

by Graham Pickett on Discovery Medical Scheme
What do you like about them?: professional
What do you loathe?: too expensive for pensioners
Knowing what you know, would you recommend them to family or friends?: yes

Well known.How does a medicine get on their approved list and having to make a co-payment for chronic medication is annoying

by Henk on Discovery Medical Scheme
What do you like about them?: Well known
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

A well known and popular Medical aid

by Karen Muirhead on Discovery Medical Scheme
What do you like about them?: nothing
What do you loathe?: overpriced
Knowing what you know, would you recommend them to family or friends?: no

If a person does not live in a hospital or is permanently at the doctor surely a better rate can be negotiated

by Petrus Venter on Discovery Medical Scheme
What do you like about them?: Great medical scheme
What do you loathe?: N/a
Knowing what you know, would you recommend them to family or friends?: Definitely

Discovery is great they just need to look after chronic medicine

by sinisha naidoo on Discovery Medical Scheme
What do you like about them?: free doctor visits
What do you loathe?: paying for admission
Knowing what you know, would you recommend them to family or friends?: yes

I am happy with my policy, its the first time i am on medical aid and it had been very helpful in case of emergencies

Thank you.

by Piet on Discovery Medical Scheme
What do you like about them?: Professionalism
What do you loathe?: nothing at all
Knowing what you know, would you recommend them to family or friends?: Yes and i already did so to my brother

car insurance bit expensive but hey is like your child cant be as you wish they can be

by Karabo Moletsane on Discovery Medical Scheme
What do you like about them?: efficiency and patient care in hospital
What do you loathe?: n/a
Knowing what you know, would you recommend them to family or friends?: yes

I would choose Discovery Health over and over again

by Mpho on Discovery Medical Scheme
What do you like about them?: user friendly on medical aid
What do you loathe?: car insurance is expensive
Knowing what you know, would you recommend them to family or friends?: 100%

i am very happy with the medical aid, don't regret joining Discovery at all. i am not sure how many people i referred to Discovery at work.the car insurance is a bit expensive, tried joining but they don't beat my current insurance.

by Cindy on Discovery Medical Scheme
What do you like about them?: very professional
What do you loathe?: N/A
Knowing what you know, would you recommend them to family or friends?: yes

Relook chronic medication when it comes to medication needed monthly.

by Michelle Baloyi on Discovery Medical Scheme
What do you like about them?: They have plans that cater for different people with different needs
What do you loathe?: It would have to be the fact that I need authorisation to see a specialist
Knowing what you know, would you recommend them to family or friends?: Yes

I have been with discovery for about 5 year now and dont see the need to change at all. The only issue I have is the fact that when I need to know when I can go for spectacles I get told that I need to call some other company that I have never heard of

by E. R Dicks on Discovery Medical Scheme
What do you like about them?: Well established, well regarded by Doctors.
What do you loathe?: Lach of broker assistance!
Knowing what you know, would you recommend them to family or friends?: Yes

Everything is geared to hospital cover and not enough to day to day cover such as optician, dentistry etc!

by Helena Dorfling on Discovery Medical Scheme
What do you like about them?: Fast and efficient service at all times
What do you loathe?: The fact that my cholesterol medication is not covered under chronic
Knowing what you know, would you recommend them to family or friends?: Yes

Relook chronic medication when it comes to medication needed monthly.

by Zonika Steenkamp on Discovery Medical Scheme
What do you like about them?: They have met my needs
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: Yes

Good medical scheme have been with them since 1999

by Mellisa Munava on Discovery Medical Scheme
What do you like about them?: Promptness and efficiency
What do you loathe?: My huge self payment gap
Knowing what you know, would you recommend them to family or friends?: Yes, without a doubt

I've gone through some really hectic health challenges in the past 15 - 17 years. Had it not been for a solid health plan and a reliable provider such as Discovery, I sincerely doubt that I would have been here today. Truly.

by Susan buser on Discovery Medical Scheme
What do you like about them?: Easy to understand the scheme
What do you loathe?: When daily savings run out
Knowing what you know, would you recommend them to family or friends?: Yes

Easy to use and most doctors accept discovery without payment upftont

by cheryl-ann on Discovery Medical Scheme
What do you like about them?: Met my need
What do you loathe?: -
Knowing what you know, would you recommend them to family or friends?: yes

I like the way Discovery did not give up after I declined the 1st quote, they called again and gave me the plan that best suited my need

by Patience Maphumulo on Discovery Medical Scheme
What do you like about them?: Hardly ever rejected claims. Customer service perfect.
What do you loathe?: Nothing so far.
Knowing what you know, would you recommend them to family or friends?: Yes 100%

Getting value for your money
Claims processed effectively
Service over the phone efficient
No headaches whatsoever

by Ronel van der Westhuizen on Discovery Medical Scheme
What do you like about them?: Can always trust that when you need assistance you are covered.
What do you loathe?: Expensive Premuims
Knowing what you know, would you recommend them to family or friends?: Yes

Overall good service and cover, just a little expensive for the low/middle class people.

by rukhshana on Discovery Medical Scheme
What do you like about them?: benefits in comparison are ok
What do you loathe?: no pensioners discounted rates , waiting period for payouts on overseas claims
Knowing what you know, would you recommend them to family or friends?: yes

ok

by Moongezi on Discovery Medical Scheme
What do you like about them?: they cover almost everything
What do you loathe?: none so far
Knowing what you know, would you recommend them to family or friends?: yes

i haven't ran into issues like most people do with their medical schemes.

by Roxy Bawden on Discovery Medical Scheme
What do you like about them?: money back
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: DEFINITELY

people who think medical aids are a scam, think again!!! without it one cannot survive in SA. first and foremost one MUST have medical aid until something happens to you will soon realize the importance. I was involved in a serious accident, on life support and Discovery covered the R2.8 million bill, no questions...THAT SAVED MY LIFE!!!

by Andrew Carpede on Discovery Medical Scheme
What do you like about them?: Benefits are good, but can be improved
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: Yes

I really think that contributions should not be related to salary scales.

by Thabo on Discovery Medical Scheme
What do you like about them?: Maybe it's the package I'm on but have enjoyed their everyday coverage by the scheme.
What do you loathe?: The fact that there are often Doctors that are not covered and reclaiming becomes an issue
Knowing what you know, would you recommend them to family or friends?: Yes

Great medical scheme, my dream though is for one day for all South Africans to access all health services without much hassles.

by Nosipho Mbele on Discovery Medical Scheme
What do you like about them?: Vitality Rewards
What do you loathe?: I actually do so much and pay so much so that I don’t get sick so that I don’t claim, but get no premiums back. I lose more than gain to be healthy.
Knowing what you know, would you recommend them to family or friends?: Yes

Design cash back on health premiums for those who’ve not gone to doctors or hospital.

by Lindiwe Nyembe on Discovery Medical Scheme
What do you like about them?: Their discount,professionalism,it’s well known
What do you loathe?: I don’t
Knowing what you know, would you recommend them to family or friends?: Yes

They just one big loving family

by Michiel Vorster on Discovery Medical Scheme
What do you like about them?: Everything just works with them
What do you loathe?: High premiums
Knowing what you know, would you recommend them to family or friends?: Yes

I'm with Discovery from 2002 and never had any issues with them where they did not want to pay for a claim.

by Khobotle on Discovery Medical Scheme
What do you like about them?: Professional staff
What do you loathe?: I do not loathe them
Knowing what you know, would you recommend them to family or friends?: Definately

Professional staff,good products and taking care of their members.

by Colin Davy on Discovery Medical Scheme
What do you like about them?: Good service
What do you loathe?: High premiums and no retiree/pensioner's discount
Knowing what you know, would you recommend them to family or friends?: Uhh.....yes

Would give a 5-star rating if discounted premiums for pensioner/retiree husband/wife.

by GARRY BAINES on Discovery Medical Scheme
What do you like about them?: NOTHING
What do you loathe?: tHE WAY THE COMPANY PREYS ON THE GENERAL PUBLICS FEAR OF HAVING TO GO WITHOUT MEDICAL COVER
Knowing what you know, would you recommend them to family or friends?: NEVER

AS ABOVE, I THINK THEY ARE DESPICABLE. Corporate cheats!!!!
I only put a rating in because the system would not allow me to leave blank.

by Shekar on Discovery Medical Scheme
What do you like about them?: Efficient, innovative and sufficiently capitalised.
What do you loathe?: Value for money.
Knowing what you know, would you recommend them to family or friends?: Yes

I don't believe that they are value for money. I feel they could do better. However, in terms of innovation of products and the company itself, efficiency, technology such as their App, and being sufficiently capitalised, they are great.

by Susara M. Jacobs on Discovery Medical Scheme
What do you like about them?: Feedback and service
What do you loathe?: Premimiums very high
Knowing what you know, would you recommend them to family or friends?: yes

Had excellent service when my late husband were diagnosed with cancer, paid all oncology costs of treatments. The few times I were admitted for procedures all were approved and all accounts paid, no co payment from myside.

by Portia Petersen on Discovery Medical Scheme
What do you like about them?: Claim are handled swiftly, Efficient, Access to most hospitals and health care practitioners
What do you loathe?: Nothing that I can think of
Knowing what you know, would you recommend them to family or friends?: Definitely, yes

I have been a member of Discovery Health for 10 years and have always received outstanding service!

by candice on Discovery Medical Scheme
What do you like about them?: they pay out claims from savings promptly, friendly user website
What do you loathe?: that medical aid premiums are high
Knowing what you know, would you recommend them to family or friends?: yes

They are great at paying claims promptly, website and android app very user friendly.

by Lebogang on Discovery Medical Scheme
What do you like about them?: great service
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

i have never had an issue, i'm happy with the service i'm receiving

by Ridwaan on Discovery Medical Scheme
What do you like about them?: Efficient and caring service
What do you loathe?: nothing at all
Knowing what you know, would you recommend them to family or friends?: yes

10 out of 10 great service and caring staff, thats what you need from a medical aid!

by Deon Pretorius on Discovery Medical Scheme
What do you like about them?: What you see is what you get
What do you loathe?: Maybe not loathe BUT you need to read the instructions
Knowing what you know, would you recommend them to family or friends?: yes

I'VE GOT A VERY GOOD BROKER IN THE NAME OF PIETER RUDMAN AND THAT HELPS THAT YOU KNOW WHAT YOU ARE IN FOR. THAT MEANS YOU MUST KNOW WHAT YOU WANT IN YOUR MEDICAL SCHEME AND WHAT YOU CAN AFFORD. SAYING THAT I AM VERY HAPPY WHERE I AM.

by christiaan on Discovery Medical Scheme
What do you like about them?: KNOW WHAT U HAVE AND GET
What do you loathe?: SAVINGS DEPLETED TO QUIKLY
Knowing what you know, would you recommend them to family or friends?: YES

I AM SATISFY WITH THE SERVICE HOWEVER THE SAVINGS DEPLETED TO QUICKLY

by Prudence Mocumi on Discovery Medical Scheme
What do you like about them?: Regular correspondence. You know exactly what you have
What do you loathe?: Funds are not divided for dental optomotry and everything is all in the same pocket
Knowing what you know, would you recommend them to family or friends?: Yes

I am relatively new with discovery but so far im satisfied

by Michelle Brown on Discovery Medical Scheme
What do you like about them?: Efficient
What do you loathe?: Medical savings gets depleted very quickly, It is also very difficult to find specialist who is covered 100% without upfront payments
Knowing what you know, would you recommend them to family or friends?: yes

Discovery has always been very helpful and efficient with our pre-approvals. We do find them rather expensive, and the savings portal gets used up quickly with children. It is challenging that certain scans and procedures aren't covered and that as a result my husband waits until he has to be admitted into hospital for the procedure to be covered. However the service is fantastic.

by Sivuyile Mgwali on Discovery Medical Scheme
What do you like about them?: The Service
What do you loathe?: The premiums are too high
Knowing what you know, would you recommend them to family or friends?: yes

I am satisfied with the service however I feel that I am paying too much as a single person.

by Charlene Nardt on Discovery Medical Scheme
What do you like about them?: The fact that you can use the app to check your benefits etc, they on the ball with everything, abit expensive but worth it
What do you loathe?: The price
Knowing what you know, would you recommend them to family or friends?: Definitely

Discovery is on the ball I must say, they are expensive yes but I think I get the quality I pay for, awesome medical and they do not give me hassles.

by Tracy on Discovery Medical Scheme
What do you like about them?: No hassles, quick friendly and efficient staff amd call centre
What do you loathe?: Savings too low. Plan savings vs self payment gap VERY unclear. Should be displayrd in huge bold letters which plan DOES NOT HAVE a.self paymemt gap.
Knowing what you know, would you recommend them to family or friends?: Yes

Disappointed that even a hospital required scope exploration comes out of savings.
Any Dr required exploration for a diagnosis should be a separate benefit.
I just find that one goes without medication or treatment as a result.
Find it crazy that if booked into hospital at a much higher cost to the medical aid, the fund covers cost.... ????
Children under 12, especially babies should have NO LIMITS ... let the actuaries work out such an affordable scheme please.

by Melissa-jade on Discovery Medical Scheme
What do you like about them?: They good value for money and consultants are friendly and helpful
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: I have already

Excellent scheme to be with

by Kim on Discovery Medical Scheme
What do you like about them?: rewards programs with more than one retailer
What do you loathe?: they are a bit pricey
Knowing what you know, would you recommend them to family or friends?: yes

Their staff are always freindly, helpful and go out of their way to give you advice that would pertain to your personal circumstances.

by SHAMEEM BANU SANJITH on Discovery Medical Scheme
What do you like about them?: service
What do you loathe?: none
Knowing what you know, would you recommend them to family or friends?: yes

i have had many health issues and in hospital many times. discovery was excellant in terms of payment of my bills service etc.
i will never change from Discovery. health rewards are excellant. i make sure i get my reward every week. diabetic insulin dependant.

by Greg on Discovery Medical Scheme
What do you like about them?: Service delivery
What do you loathe?: No response
Knowing what you know, would you recommend them to family or friends?: Yes

Keep up the good work!

by Charon on Discovery Medical Scheme
What do you like about them?: Efficiency
What do you loathe?: Nothing i have not had a bad experience
Knowing what you know, would you recommend them to family or friends?: Yes

Their service is excellent. I have not had a bad experience with them

by meisie smith on Discovery Medical Scheme
What do you like about them?: full cover and no nonsen
What do you loathe?: no one helping when you have a problem
Knowing what you know, would you recommend them to family or friends?: yes

100% satisfied with Discovery

by AUDREY ESAU on Discovery Medical Scheme
What do you like about them?: quick response
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

they are the best

by Joelene on Discovery Medical Scheme
What do you like about them?: The friendly, efficient staff
What do you loathe?: The medical savings gets depleted very quickly, and on occassion it is very difficult to find specialist who is covered 100% without upfront payments
Knowing what you know, would you recommend them to family or friends?: Yes

Discovery Health is a very good medical aid, which comes at price, but does cover you comprehensively if admitted to hospital. The savings account does run out quite quickly when you have kids. The fact that we cannot upgrade our plans during the year, can become a challenge. Overall, the service is very good when you speak to the authorizations department.

by Grant on Discovery Medical Scheme
What do you like about them?: Service
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

Discovery is doing very good within the industry. It is very few companies that have personal relationships with their constituents. I personally think that the blog will help Discovery learn more about its constituents in order to keep delivering quality products and services, and in return will constituents learn more as to what Discovery is about and learn more about the company than just knowing that it is a medical aid company.

by Mandy on Discovery Medical Scheme
What do you like about them?: Their efficiency
What do you loathe?: There is nothing as i also get a response
Knowing what you know, would you recommend them to family or friends?: Yes

The many times I have dealt with them, I have had no problems. They always sort out a problem if I have had anything. They are very efficient

by Hein Zentgraf on Discovery Medical Scheme
What do you like about them?: Seem organised
What do you loathe?: High monthly premiums
Knowing what you know, would you recommend them to family or friends?: Probably only to rich ones.

Had a total hip replacement a month ago. They paid for everything and it was well organised.

by Mark williams on Discovery Medical Scheme
What do you like about them?: They are prompt in payments and always very helpful when u contact them
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

Excellent service my wife has cancer and we have had no problem with our oncology fund, they cover everything and are always prompt and efficient

by David Salani on Discovery Medical Scheme
What do you like about them?: BEST IN CUSTOMER CARE
What do you loathe?: NOTHING
Knowing what you know, would you recommend them to family or friends?: YES

I LOVE DISCOVERY MEDICAL AID

by Rivesh on Discovery Medical Scheme
What do you like about them?: service
What do you loathe?: response time
Knowing what you know, would you recommend them to family or friends?: yes

Health care with excellence

by Pumla on Discovery Medical Scheme
What do you like about them?: Care
What do you loathe?: Savings
Knowing what you know, would you recommend them to family or friends?: Yes

5 star for rating

by Loraine Wilkinson on Discovery Medical Scheme
What do you like about them?: helpful staff
What do you loathe?: self payment gap
Knowing what you know, would you recommend them to family or friends?: Yes

The large amount to be spent to close the self payment gap which is inevitably too late to take advantage of!

by Nariman Petersen on Discovery Medical Scheme
What do you like about them?: efficiency - run like a well oiled machine
What do you loathe?: dentistry benefits should be looked at
Knowing what you know, would you recommend them to family or friends?: yes

CAN DISCOVERY COME UP WITH A CUSTOMISED OPTION. ESPECIALLY FOR LADIES WHO DON'T NEED MATERNITY BENEFITS BUT NEED MORE DENTISTRY BENEFITS. JUST A THOUGHT

by JOHAN JAMES VAN NIEKERK on Discovery Medical Scheme
What do you like about them?: Best Quality for money
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

I love Discovery Best Value for money

by Felicity Mitchell on Discovery Medical Scheme
What do you like about them?: Customer care
What do you loathe?: Poor cover for dentists and big self-payment gap
Knowing what you know, would you recommend them to family or friends?: Probably

Dental cover and cover for preventative blood tests is very poor - the percentage of the bill paid is so bad!! Why? This should be taken up with the dental association and labs. Also the self payment gaps are ridiculously wide - with medical costs today, it is easy to reach the self-payment gap very quickly.

by Michelle on Discovery Medical Scheme
What do you like about them?: Honest, helpful, friendly and always willing to help.
What do you loathe?: Not getting feedback, whether you have an answer or not - just make the call
Knowing what you know, would you recommend them to family or friends?: Yes, I will

Discovery Health is still after all these years, a top medical aid. Unfortunately not all can afford it, but when it comes to benefits and extra benefits, you can't go wrong. Working in a hospital environment, I know what can happen and have seen what Discovery will do.

by milton on Discovery Medical Scheme
What do you like about them?: customer care
What do you loathe?: having to contact them prior to getting admitted at hospital
Knowing what you know, would you recommend them to family or friends?: yes ofcourse

discovery is the best health care scheme by far

by Gina on Discovery Medical Scheme
What do you like about them?: Efficient
What do you loathe?: The long processes
Knowing what you know, would you recommend them to family or friends?: Yes

They provide sufficient information. They are efficient. The only shlep is that it is quite a tedious process before and after requiring medical operations/surgery. The process involved is quite long.

by Anthony on Discovery Medical Scheme
What do you like about them?: they pay 85%of medicine
What do you loathe?: savin is the same every year
Knowing what you know, would you recommend them to family or friends?: yes

If Discovery can review the saving of buying medical

by YLANTE on Discovery Medical Scheme
What do you like about them?: I never struggle when i am sick
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: both family and friends

I have been with discovery since 2014 this year I was diagnosed with lupus and I hope our journey forward will be just as good as it is now.

by Duncan Fraser on Discovery Medical Scheme
What do you like about them?: available
What do you loathe?: their view in respect of not paying for certain blood tests
Knowing what you know, would you recommend them to family or friends?: difficult not to as they are a dominant player

Not always good

by Jillian Mundy on Discovery Medical Scheme
What do you like about them?: Effecient service
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

Good value for money, never had any problems with claims.

by Debbie Mills on Discovery Medical Scheme
What do you like about them?: Live up to their promises
What do you loathe?: Small print
Knowing what you know, would you recommend them to family or friends?: Yes

My husband recently had a couple of procedures for his back and we were covered

by Cassie Du Preez on Discovery Medical Scheme
What do you like about them?: Good service and value for money
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

I am very happy with the service I receive from Discovery health. The personnel are friendly and helpful when one contact them and there feedback quick and effective.

by Tammy on Discovery Medical Scheme
What do you like about them?: Customer care line is always very effective
What do you loathe?: n/a
Knowing what you know, would you recommend them to family or friends?: yes

The birth of my baby was a very good one with no unpaid bills 🙂

by Marietta on Discovery Medical Scheme
What do you like about them?: quick services
What do you loathe?: nothing i can think of
Knowing what you know, would you recommend them to family or friends?: definitly

Very happy client

by Desire on Discovery Medical Scheme
What do you like about them?: Everything mostly vitality club
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

Discovery health has the best premiums and benefits

by Agendrie Pillay on Discovery Medical Scheme
What do you like about them?: efficient service
What do you loathe?: nothing I can think of
Knowing what you know, would you recommend them to family or friends?: yes

I have had a few health issues as well as the birth of my now 4month old baby and was very pleased with the service.

thank you

by Athielutchme on Discovery Medical Scheme
What do you like about them?: Promt payment
What do you loathe?: Nil
Knowing what you know, would you recommend them to family or friends?: Yes

Very Happy with Discovery, will definitely not move to another Health Scheme

by Krishna Samlall on Discovery Medical Scheme
What do you like about them?: Claims are paid hassle free
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

I am with Discovery Health for little less than a year and i have had no issues when it comes to them paying claims over and the great service i receive when i call in as well. Everything is hassle free for me.

by K Foley on Discovery Medical Scheme
What do you like about them?: Service
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

They have been amazing through my year of hell with CANCER

by Doran Subiah on Discovery Medical Scheme
What do you like about them?: they are very efficient
What do you loathe?: nothing really about them
Knowing what you know, would you recommend them to family or friends?: most definately

I would recommend Discovery. I have quite a few products with them and they can be easily managed via their app. I like that its so efficient and makes the admin processes of claims so easy.

by J du Preez on Discovery Medical Scheme
What do you like about them?: controled
What do you loathe?: nil
Knowing what you know, would you recommend them to family or friends?: yes

O K

by Sumaya on Discovery Medical Scheme
What do you like about them?: Service, Benefits & Vitality
What do you loathe?: Late Joiners Penalty - Been paying that for 8 years now
Knowing what you know, would you recommend them to family or friends?: yes

Overall satisfied. Very unhappy about still paying the late joiners fee for more than 8 years now, that was never explained to me.

by Petro Nel on Discovery Medical Scheme
What do you like about them?: Promp payment
What do you loathe?: Call Centres
Knowing what you know, would you recommend them to family or friends?: Definately

100% happy with Discovery Health. Have been with them for YEARS. Will not move to another health company

by D Pietersen on Discovery Medical Scheme
What do you like about them?: never had any reason to doubt
What do you loathe?: noting
Knowing what you know, would you recommend them to family or friends?: yes ( been with DH for over 20years

bit expensive but understandabel given my age BUT never had a problem if a claim arose. Chronic benefits need reviewing , My wife needs cholestoral meds

by Juanita on Discovery Medical Scheme
What do you like about them?: Efficiency
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

I have been with Discovery all my life. I have never had any problems with claims to date. They are very efficient and have excellent ways of giving back to the community through Vitality reward programs.

by NATHAN KANNY on Discovery Medical Scheme
What do you like about them?: fast and efficient, claims are paid on time, very easy acess at any chemist for medication, efficient staff at the call centre
What do you loathe?: none
Knowing what you know, would you recommend them to family or friends?: anytime and any where

very excellent service from discovery health, no hassles at the chemist when getting meds and very efficient call centre agents manning the centre quisk and fast payments GREAT MEDICAL AID SCHEME-- TO ME THE BEST

by Jerome Marais on Discovery Medical Scheme
What do you like about them?: Payment soonest
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

Good secure medical scheme.

by Hayley Taylor on Discovery Medical Scheme
What do you like about them?: Always looking out for client best interest
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: Yes

I have always had really good service.

by Glenda Louw on Discovery Medical Scheme
What do you like about them?: Efficient and most helpful
What do you loathe?: The prompts that you have to go through
Knowing what you know, would you recommend them to family or friends?: yes for sure

We have been on Discovery for many years and I have never had a problem with them paying any of our accounts. Most helpful too when you phone.

by Natalie Greger on Discovery Medical Scheme
What do you like about them?: When you call you get instant assistance and prompt response to query
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

Even though we are on the basic option, if you utilise the plan correctly then you should have no problems.

by Anka on Discovery Medical Scheme
What do you like about them?: Hospital cover is good
What do you loathe?: That Keycare plus doesn't cover basic medicine. i pay R2671 per month for my child and myself.
Knowing what you know, would you recommend them to family or friends?: not my package

I pay R2,671 per month for my child and myself and they wouldn't cover basic medicine like Rinex and mucospect anymore. they did last year, but won't cover it this year. they also don't cover a chiropractor or an audiologist. i understand it is the key care plus option, but on a higher salary you pay more and therefor should get more cover.

by Adele Christodoulou on Discovery Medical Scheme
What do you like about them?: Available 24 hours, queries get seen to very promptly.
What do you loathe?: Not having dentistry cover on hospital plans.
Knowing what you know, would you recommend them to family or friends?: yes

I've been with Discovery for years, and have had no issues with payments of doctors and hospitals. Authorisation process is fast, and painless.

by Krishnavani Govender (aka Daisy) on Discovery Medical Scheme
What do you like about them?: The service is excellent
What do you loathe?: Paying for certain blood tests and medications at pharmacies
Knowing what you know, would you recommend them to family or friends?: Yes

I will most definitely recommend Discovery Health just to about anybody not on family as Discovery is the best. They must keep up the name and their excellency forever.

by Andre on Discovery Medical Scheme
What do you like about them?: Well they are affordable so that me and my dependants won't sit without medical aid and rely on State owned care.
What do you loathe?: Sometimes I have to pay for medication out of my pocket thats not on the approv3d list
Knowing what you know, would you recommend them to family or friends?: Well yes. I don't have the best plan on the scheme but I can say that I'm happy fot what I get toward what I pay. Been a member since 2013! Happy??

I've been a member with them since 2013 and haven't had a bad experince with them. The scheme offers really good plan that would fit your pocket. They money I pay is really worth the value I get regardig my plan. I'm a very happy member. Last year I took my daugther to remove her tonsills and had only a co-payment to open the file at the Specislist and some of the medication worth R200 I had to pay

by Xolile zahoor on Discovery Medical Scheme
What do you like about them?: They are professional
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes yes yes

I love them so much they know how to treat a person who has illness

by Lucinda on Discovery Medical Scheme
What do you like about them?: Always there for you
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: o yesssss

Discovery is the best medical aid I know. I love them and im very satisfied with everything

by kbarratt on Discovery Medical Scheme
What do you like about them?: very professional
What do you loathe?: system is very complicated
Knowing what you know, would you recommend them to family or friends?: yes, and have.

As a pensioner, when you probably need the fund the most, you try to take the fund you can most afford but keeping it up as a pensioner is becoming a bit of a strain. How about offering a pensioners discount provided you have been a fund member for x number of years.However the fact that if I need to be hospitalized or operated on, I get full coverage,is a great relief.Previous needs have been very professionally handled with very little input from me. Still a bit confused about medical savings account ,self payments gaps, and above thresh-hold benefits. No one outside the company that I have spoken to knows exactly how these work and seems unnecessary.My tax certificate
is also complicated since some of the self payments are excluded and on enquiry I was even more confused and has now ment I have to keep all my e-mails for the year and recalculate my medical costs.

by ontiretse dube on Discovery Medical Scheme
What do you like about them?: they pay on time
What do you loathe?: nothing,i like everything
Knowing what you know, would you recommend them to family or friends?: yes,

DISCOVERY IS VERY GOOD AND ALWAYS RESPOND ON TIME AND PAY ON TIME,THE CONSULTANT ARE FRIENDLY AND ALWAYS EXPLAIN FULLY

by nivesh kaosry on Discovery Medical Scheme
What do you like about them?: good product range
What do you loathe?: Complicated product offering that is poorly communication to their clients by their advisers
Knowing what you know, would you recommend them to family or friends?: uncomplicated standalone product offerings

We obtain pre authorization for hospital procedures and specialised dentistry which they do not honour payments. they find loopholes not to pay claims.

by Merle McCarthy on Discovery Medical Scheme
What do you like about them?: Their speedy claim settlement
What do you loathe?: The fact that most claims gets paid from savings
Knowing what you know, would you recommend them to family or friends?: probably

This is a good medical aid, but they should look at separating claims for optometrists and doctors from the day to day

by Rhodia Davids on Discovery Medical Scheme
What do you like about them?: They are very quick to respond to a Travel Insurance confirmation but I have yet to test it as I have not had reason to claim
What do you loathe?: Discovery honoured a claim from a doctor after 1 year who had incorrectly coded a claim and deducted the shortfall from an amount owing to me
Knowing what you know, would you recommend them to family or friends?: Maybe / maybe not

I switched from being a main member to a dependent
My savings that I carried over was going to be transferred to the " new" main member automatically
I had to "fight" for my money to be refunded to me
Members have to be consulted

A pensioners package would be welcome

by ME van der Westhuizen on Discovery Medical Scheme
What do you like about them?: Fast and effective response rat
What do you loathe?: Nothing really. Wish their were cheaper fares for healthy pensioners.
Knowing what you know, would you recommend them to family or friends?: Yes

The service is good, travel insurance is excellent as they respond in a flash, although never had to use it. Overall I am a happy customer and never had any problems.

by Monaheng Tsoenyane on Discovery Medical Scheme
What do you like about them?: Professionalism
What do you loathe?: No
Knowing what you know, would you recommend them to family or friends?: Yes

I can recommend it to any one

by Diane on Discovery Medical Scheme
What do you like about them?: Professional, friendly although I have never had anything didfficult or out of the ordinary to query as yet
What do you loathe?: Wish the rates were better for a pensioner who never goes to the doctor! Yet
Knowing what you know, would you recommend them to family or friends?: Ues

I am happy with the service, just wish there were better rates for pensioners and also people who never go to the doctor.

by Neccia on Discovery Medical Scheme
What do you like about them?: claims always paid on time
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

I would like to see the premiums reduced

by Sylvester on Discovery Medical Scheme
What do you like about them?: The speed they resolve any queries
What do you loathe?: That they offer contracts to specialists , meaning I have to pay out of pocket for certain procedures, generally specialists are not on 100% rate
Knowing what you know, would you recommend them to family or friends?: yes

I feel that for certain procedures they should cover the full amount charged by certain Dr's .My wife was diagnosed with cancer a few years ago , ended up with huge out of pocket expenses , fair enough got most of it back from SARS , but hate owing someone especially when paying for medical aid.

by Sibongile on Discovery Medical Scheme
What do you like about them?: everything
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

all i can say, Discovery is affordable compare to other medical aids..

by Joaquim & Eileen Camacho on Discovery Medical Scheme
What do you like about them?: We have never had to pay in for anything.
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Absolutly

I had an operation earlier this year. I got approval the same day and All costs were paid immediately.
Thank you Discovery!

by Evelyn Diergaardt on Discovery Medical Scheme
What do you like about them?: everything
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

Excellent service thank you!

by J Dippenaar on Discovery Medical Scheme
What do you like about them?: Detailed
What do you loathe?: Miscommunication
Knowing what you know, would you recommend them to family or friends?: Yes

Friendly and helpfull staff in call centre.
Do more that what is expected of them.
Regular statements.

by Tasnim Arbee on Discovery Medical Scheme
What do you like about them?: Efficient service
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes I would

Excellent service!

by Tercia Vos on Discovery Medical Scheme
What do you like about them?: Quick and easy access to my medical aid, professional service
What do you loathe?: Nothing, I've been a Discovery member for many years
Knowing what you know, would you recommend them to family or friends?: Absolutely YES

Brilliant medical aid, fast and efficient and most of all friendly service consultants!!! Well done Discovery!!!!!!!

by Molebogeng on Discovery Medical Scheme
What do you like about them?: My funds are never deplicted,they meet my families needs
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

I am happy with my medical scheme

by NATALIE RYAN on Discovery Medical Scheme
What do you like about them?: COURTESY AND EXCELLENT SERVICE
What do you loathe?: NOTHING
Knowing what you know, would you recommend them to family or friends?: DEFINITELY

During my membership with Discovery Health, I have no complaints whatsoever. I was always treated with excellent service. Well done

by Phelisa on Discovery Medical Scheme
What do you like about them?: Being able to access any health service without any hiccups
What do you loathe?: Nothing, so far
Knowing what you know, would you recommend them to family or friends?: Yes

The cask-back component through Vitality is an excellent initiative

by Ledima Nchabeleng on Discovery Medical Scheme
What do you like about them?: Excellent service
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Definetetly

Most reliable health scheme I know!

by Dianne on Discovery Medical Scheme
What do you like about them?: Generally seem to be efficient
What do you loathe?: No senior citizen premium
Knowing what you know, would you recommend them to family or friends?: Indeed

As a single person and a senior citizen with pretty much an impeccable health record, it would be wonderful to have a reduced premium as a result - or at least some senior citizen options of some description.

by Delia Chandler on Discovery Medical Scheme
What do you like about them?: my brokers
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

I moved with my broker to discovery and have not regretted my move. and yes I would recommend both to my friends.

by luciana james on Discovery Medical Scheme
What do you like about them?: the service
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: most definately

discovery is simply the best ion all aspects..........well done!!!!!!!!!!!!!!!

by Phelelani Ntaka on Discovery Medical Scheme
What do you like about them?: That i can access any hospital
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

I enjoy being a member however their plans are a bit high even though you get what you paying for.

by Nomfundo Mlotshwa on Discovery Medical Scheme
What do you like about them?: reasonable prices
What do you loathe?: nothing as yet
Knowing what you know, would you recommend them to family or friends?: yes

I always thought that because Discovery is such a big name in the insurance industry its premiums would be excruciatingly high. Thus I initially went with one of those not so famous companies, which I live to regret because they were a nightmare to work with. But then time came when the premiums had to go up and my premiums spiked in the most absurd rate I had ever seen. I went to Discovery tail between my legs because I found that Discovery's premiums were so much lower; I had to ask myself why wasn't I with them from the onset. I do not regret my move to Discovery and they made everything so easy for me.
Discovery is the bomb dot com

by Zandile on Discovery Medical Scheme
What do you like about them?: Everything
What do you loathe?: I have nothing against Discovery
Knowing what you know, would you recommend them to family or friends?: Yes

Discovery gives my mind and my health freedom. Discovery is a peace to my soul.

by gillian otto on Discovery Medical Scheme
What do you like about them?: stable company
What do you loathe?: automated service prefer one on one
Knowing what you know, would you recommend them to family or friends?: yes

overall a good hospital plan but like i said the automated email and voice response for not good for a company that is supposed to care about its members and makes a lot of money from its members and should therefore remember that people like the person one on one touch

by Nthabiseng Matjele on Discovery Medical Scheme
What do you like about them?: Great Service
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

No problems so far and I'm happy with their service. The cost of the Medical Aid is very high but worth it.

by Judy on Discovery Medical Scheme
What do you like about them?: I am confident that they are financially healthy and believe our hospital plan is good value for money.
What do you loathe?: I have no issues with Discovery Health, but Discovery in general likes to make everything way too complicated. I gave up my Discovery card.
Knowing what you know, would you recommend them to family or friends?: Yes

A well-run scheme. I have full confidence in Discovery.

by Patricia O'Mahony on Discovery Medical Scheme
What do you like about them?: Nothing
What do you loathe?: The cost of medical aid and the fact that they decide how long people should remain in hospital
Knowing what you know, would you recommend them to family or friends?: Would not recommend any medical aid. all in it for the money.

Saw where all the money goes with their new building in Sandton

by Joy Sly on Discovery Medical Scheme
What do you like about them?: They are very professional
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

I have had no problems what so ever with Discovery, yes it takes a big chunk out of my budget but I think it's worth it. They are extremely professional and I have never had to phone their call center for queries or complaints. I have phoned them for advise which was a good experience.

by ursula prince on Discovery Medical Scheme
What do you like about them?: the friendly service
What do you loathe?: none
Knowing what you know, would you recommend them to family or friends?: yes

i don't have a policy with Discovery but a member.I'm a credit controller at National Renal Care and work with all other medical aids including Discovery. Its is always a great pleasure for to contact Discovery whenever I have a query. The consultants are all well trained and friendly unlike the consultants at the other medical aid. What I like and appreciate most is that I will always get feed back regarding the status of a query.

by Sandra j.Hansrajh on Discovery Medical Scheme
What do you like about them?: very helpful and efficient
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: absolutely

In November 2017 my son became very ill with a very rare syndrome and he needed very expensive medication to treat his condition. We are very grateful to Discovery for timeously approving the payment for this treatment as we could not afford it. It saved his life.

by Merle on Discovery Medical Scheme
What do you like about them?: honestly speaking nothing
What do you loathe?: everything
Knowing what you know, would you recommend them to family or friends?: No

My husband's previous medical aid before their company was taken over was far better than Discovery we pay close to I think 6000 per month and both of us are heart patients and now my husband has a chronic lung problem and I am really not happy with the service we get

by James Campbell on Discovery Medical Scheme
What do you like about them?: quick process of claims
What do you loathe?: inadequate IT system
Knowing what you know, would you recommend them to family or friends?: only with a qualification

They have a tendency to make deductions from your savings account that are not warranted in terms of your instructions and then they can't perform a reversal and irregular processing has to be accepted.

by Anele on Discovery Medical Scheme
What do you like about them?: Efficiency
What do you loathe?: Some advisors can be cocky
Knowing what you know, would you recommend them to family or friends?: Yes

Friendly advisors and they always respond to queries within estimated time frame.
I've had issues but they always explain and assist in insuring that my queries are resolved.

by Violet on Discovery Medical Scheme
What do you like about them?: Saving plan
What do you loathe?: Nothing really
Knowing what you know, would you recommend them to family or friends?: Definately

I do not suffer from any chronic disease or ever needed to go to a hospital. Most of the time I visit specialists, mostly the dentist and the service is great. All my expenses are always covered.

For about 5 years I have been going to the same chemist for my over the counter flu medication. There I have been getting a very good service and I did not have to pay any levy. But now it is no longer my place of convenience because it is out of my reach. I thought it was the only place where I cannot pay any levy.

But last night I realized I have the best medical aid and the best plan because I went to a different chemist and I received just about the service and even better. I did not have to pay any levy and I got all the needed medication.

by Julie Coode on Discovery Medical Scheme
What do you like about them?: They are very helpful
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Ys

I had not been on a medical aid for a long time when I joined discovery. It was a big step and I had no idea how to make a claim or what would happen if I were to be taken into hospital. The worst happened after a couple of years and I did end up in hospital as an emergency. I gave my medical aid details but was too ill to phone them myself and had to leave it all to the hospital admin staff. Once I began to feel better I followed up and found that everything had been paid for, no hold ups no arguments, I spent 7 days in ICU and Discovery paid it all. Later when I got home I had to register for chronic meds and the Discovery representative I spoke to helped me with this paperwork also. My medical condition is ongoing and my meds change from time to time, I have also been an in-hospital patient again, but no hassles with Discovery they have been marvelous. It is a huge relief to know It’s one thing I do not have to worry about when I am ill.

by Leon Ackerman on Discovery Medical Scheme
What do you like about them?: Efficiency, friendlyness etc
What do you loathe?: n/a
Knowing what you know, would you recommend them to family or friends?: yes

I am a Discovery member since 2007 and in 2009 after my daughter got seriously ill Discovery supported me through a very difficult time - i will never forget that and will be a Discovery member for as long as i can afford it. I will always recommend Discovery and only speak positively about them because they are great and they care.

by Ronel Visser on Discovery Medical Scheme
What do you like about them?: Great Hospital Plan
What do you loathe?: Bad savings account
Knowing what you know, would you recommend them to family or friends?: Yes

Discovery has a great hospital plan but their savings account is very limited. I have 2 children on it and my daughter and I where glasses. Just one visit and medical savings is up. Not even mentioning that we need to go to dentist, ect. Also only one papsmear allowed every 3 years which is totally unacceptible. Discovery is very expensive and you have to pay in on chronic medications. They need to seriously look at a better day to day savings account and things like glasses, dentist, xrays, scans must not come of the day to day savings account.

by Amanda on Discovery Medical Scheme
What do you like about them?: They keep you healthy
What do you loathe?: expensive covers
Knowing what you know, would you recommend them to family or friends?: yes

It pays with Discovery to stay healthy. They do not only tell you to stay healthy, they tell you how and support you on doing that. They reward you for all your efforts. They keep their word.

by Sarie Hendriks on Discovery Medical Scheme
What do you like about them?: caring / helpfull
What do you loathe?: bit expensive
Knowing what you know, would you recommend them to family or friends?: yes

I am with discovery health since 1999 and never look back - I only had good service from them and hope that I will be able to carry on with them as long as I can and able to afford them

by Johan Nel on Discovery Medical Scheme
What do you like about them?: Quick settlement
What do you loathe?: Low annual eye care limit
Knowing what you know, would you recommend them to family or friends?: Yes

Accepted all over

by John & Gina Boxley on Discovery Medical Scheme
What do you like about them?: Professional & Hospital cover, pay what acconts are covered quickly
What do you loathe?: Payment gap, Expensive, very quick to exclude any medications you are on and not willing to pay for dental treatment that is necessary
Knowing what you know, would you recommend them to family or friends?: If you have money to pay for the expensive privilige to be on the medical aid

If you are Young and healthly then a GREAT medical aid to be on but we have been on since inception and are still only on the blue level BECAUSE we don't run around going to gyms, having our blood pressure and cholestral checked every 5 minutes and don't join every possible company with benefits they are linked to. We are pensioners and don't have the time to do all of this and cannot always use all the benefits that they list. The payment gap is HUGE and we STILL don't understand how it works and the few medications we need, we end up paying for because we use up our savings. One or two visits to the dentist and your amount is used up and glasses are NEVER paid in full. We are healthy thank goodness, but we keep the aid in case we end up in hospital which has been the one great part of the cover. When you need the medical aid the most...which is in your old age, you will not be able to afford if but have paid for it for many years before and have been lucky enough to have had a healthy life but you are not rewarded for the years you have been a member or for not abusing the system. I think no matter what you do to keep fit, surly loyalty should be rewarded WITHOUT having to fill in forms and join gyms to prove you are worth the Aid! What happened to a SIMPLE medical aid that just covers you and makes you feel like you are looked after? WHY ARE THEY SO COMPLICATED???

by Audrey Brookes on Discovery Medical Scheme
What do you like about them?: Efficieny
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

Always helpful

by Lulu on Discovery Medical Scheme
What do you like about them?: Always there to help me understand
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: YES

Friendly staff, always there.
They always make me feel comfortable to have all my eggs in one basket

by Aneesa on Discovery Medical Scheme
What do you like about them?: Discovery is passionate about making people healthier while enhancing their lives.
What do you loathe?: Nothing!
Knowing what you know, would you recommend them to family or friends?: Most definitely. Discovery is moving forward and the world ahould move with it

Discovery is passionate about making people healthier while enhancing their lives. Everything ties together to make Discovery the best Health insurer by far

by Penelope on Discovery Medical Scheme
What do you like about them?: all products
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

Very happy customer. Have my entire life with Discovery...all I need now is the bank.

by Janet on Discovery Medical Scheme
What do you like about them?: Nothing
What do you loathe?: Everything
Knowing what you know, would you recommend them to family or friends?: Never

My husband ended up with a problem and had to go to hospital. We had just joined. They purposely looked for a problem so that they wouldn't have to pay. Eventually they found that I had ticked something incorrectly on the declaration form. It was an honest mistake. The woman just kicked us off there and then. Second time I have been with them and have learn't my lesson.

by Noxolo on Discovery Medical Scheme
What do you like about them?: the promt response and even after you have dealt with you they come back and ask if everything was resolved and if you are happy with the service
What do you loathe?: the price is high
Knowing what you know, would you recommend them to family or friends?: yes I always recommend

I love Discovery in all their business aspects and they have friendly and professional people who are not rude
(at least the one I dealt with)

They make sure the explain the process of what is going to happen if you need assistance and followed it with sms with the same information, they will also call you to find out if you have been assisted and if it was a satisfactory job. so Im very happy. I can say the high price make up for the good service they provide

by Janis Kirsten on Discovery Medical Scheme
What do you like about them?: Service is excellent, always helpful
What do you loathe?: The cost
Knowing what you know, would you recommend them to family or friends?: Yes

Have been with Discovery for many years, am now a pensioner and would love them to give me a pensioners discount on my monthly premiums as a reward for my loyalty, my fixed income is getting harder and harder to come out on.

by J Farquharson on Discovery Medical Scheme
What do you like about them?: Benefits for a healthier style of living
What do you loathe?: Expensive medical aid with low savings
Knowing what you know, would you recommend them to family or friends?: No

Discovery's cash-back benefits are excellent, but the premiums are too expensive. The savings plan is limited and does not cover enough during annual periods. The benefit of having a hospital plan though, outweighs making use of cheaper premiums at any other Medical Aid and is the only reason Discovery is still a preferred Medical Aid.

by Ziana on Discovery Medical Scheme
What do you like about them?: Customer service always helpful and have never had problem with claim
What do you loathe?: Rates are a bit excessive
Knowing what you know, would you recommend them to family or friends?: Most Likely

Good service and overall very happy!

by Fuad on Discovery Medical Scheme
What do you like about them?: positive feedback and helpful
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes i would

I always get best treatment, support and friendliness when I interact with Discovery.

by JacoJ on Discovery Medical Scheme
What do you like about them?: Their hospital cover
What do you loathe?: Terrible admin, savings
Knowing what you know, would you recommend them to family or friends?: Yes

They are the market leader with their offerings. It pays to live healthier but not much. Improve on the benefits - i.e. cash back.
Admin is very worrying. I have a number of issues I have had long struggles with them to finally get right but there is not enough space here...

by Brian Norbury on Discovery Medical Scheme
What do you like about them?: ripped off when we started because we changed from another scheme and we loaded because therer was a gap of 1 month very unfair
What do you loathe?: as above
Knowing what you know, would you recommend them to family or friends?: not yet

Discovery has overcharged us from the start and we were hit with a higher rate because of as technicality when we started and changed from another scheme very unfair

by Lebogang Nare on Discovery Medical Scheme
What do you like about them?: They are always helpful and offer good service. Best medical aid ever
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Always recommend it to friends and family

Consultants always helpful and assist in every way possible. They offer real value for money.

by Debbie Lindeque on Discovery Medical Scheme
What do you like about them?: They have always been very accommodating to all queries.
What do you loathe?: Nothing to date
Knowing what you know, would you recommend them to family or friends?: Definitely

I found Discovery to be very understanding and helpful with every query I've made to them. I have to date never had any problems with them covering my hospital claims and calling me to find out if I was happy with my stay in the hospital. I'm happy with Discovery.

by S Brits on Discovery Medical Scheme
What do you like about them?: Relatively good customer service
What do you loathe?: Huge self payment gap & difficulty in getting approval for chronic medication
Knowing what you know, would you recommend them to family or friends?: No

My experience with Discovery leads me to believe that they are determined to approve as few treatments and chronic medication as possible. I have epilepsy and certain treatments in the doctor's or dentist's surgery can tiger a seizure. The medical professional recommends that the procedure must be done under anaesthesia to prevent a grand mal seizure. Discovery views this as an elective and I have to pay for it.

by Modiegi on Discovery Medical Scheme
What do you like about them?: Call center staff is professional
What do you loathe?: Doctor selection
Knowing what you know, would you recommend them to family or friends?: Yes

So far I am happy with discovery and I do believe that they can expand as they give great service.

by Mrs Simpson on Discovery Medical Scheme
What do you like about them?: Nothing
What do you loathe?: Discrimnative Treatment
Knowing what you know, would you recommend them to family or friends?: Definitely Not

I have had many fights with Discovery with regards my parents medical aid and I feel that Discovery is not there for their patients as they claim to be. My parents have been on Discovery for over 20 years and now when they need them the most, Discovery is turning their back on them. It is pointless complaining or lodging complaints as they do absolutely nothing about it. So, no Absolutely not and if I had any choice ever in my life, I would never use or recommend Discovery to anybody else.

by Jacqui vd W on Discovery Medical Scheme
What do you like about them?: Its beneficial to live healthier
What do you loathe?: Savings gone by midyear. They catch u on the no dental cover
Knowing what you know, would you recommend them to family or friends?: No

I wish i read the contract more carefully. You just assume that you can take ure kids to the dentist. Ir that if a tooth needs to b replaced u can rely on them but no. Their answer for most things...your savings. Which is minimal.

by Anneen Swanepoel on Discovery Medical Scheme
What do you like about them?: callcentre baie goed
What do you loathe?: geen
Knowing what you know, would you recommend them to family or friends?: ja

Ek is tevrede, maar as 'n makelaar besef Discovery nie dat ouer mense NIE alles elektronies doen nie.

by Elma Jansen van Rensburg on Discovery Medical Scheme
What do you like about them?: Best cover for money at this time
What do you loathe?: Excess for replacement excessive.
Knowing what you know, would you recommend them to family or friends?: Yes

Mostly good. Just wish cover for us pensioners was more inclusive. At this stage, about best value for money.

by julio on Discovery Medical Scheme
What do you like about them?: saving money, cash back when you purchase, 50% cash back for your fuel
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes absolutely

discovery is always there, to assist before you even think of anything, always keeping me up to date with the latest benefits and trends

by Jackson Mthabi on Discovery Medical Scheme
What do you like about them?: Service
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: yes

Never had an issue

by Alison on Discovery Medical Scheme
What do you like about them?: Nothing
What do you loathe?: Their service
Knowing what you know, would you recommend them to family or friends?: Definitely not!!

They will look for every excuse not to pay accounts, even after treatment was classified as an emergency, and after receiving motivational letters from specialists stating that it was an emergency. Everything comes out of your day to day saving, which is a small amount in comparison to what you pay monthly. You have to pay in a portion for your Chronic medication.

by Fouche on Discovery Medical Scheme
What do you like about them?: Benefits good if I can afford
What do you loathe?: They don't pay for referrals by GP for x-ray or scan and their saving plan is not good
Knowing what you know, would you recommend them to family or friends?: no

Scale of 10-Discovery score 6.
Discovery is good when you are admitted to a hospital, their benefits are excellent, but they are too expensive. We seldom go to the doctor, we have basically a hospital plan with a saving plan all we can afford currently - this savings plan cover's one eye test a year that is if you had no other claims you might get enough for new frames, both members wears glasses and we take turns although I need to test my eyes every year, we learn to live with it.
Discovery does not cover scan's or x-rays if you are not admitted to the hospital or have a referral from your GP, you pay out of your savings plan which is limited- so do I get a scan or get an eye test and/or glasses? We pay cash if we see the GP more than twice a year. We looked at other options but the benefit of having a hospital plan-(which covers in the event serious operation or injuries which can cost up to R30 000.00) outweighs making use of a cheaper premium at the other Insurer's and is the only reason we are currently at Discovery.

by Debbie on Discovery Medical Scheme
What do you like about them?: They used to be excellent
What do you loathe?: Insurance
Knowing what you know, would you recommend them to family or friends?: No not now

I used to Love Discovery, until my son's car was stolen. I was paying cover for 438000-00 and when the idiots stole his car Discovery said his car was only valued at R328000-00 and that's what we got paid out ???? How does that work surely my premiums should have come down. We didn't ask for the car to be stolen and then we get labelled a high risk customer. (What ever) We lost more than the insurance company.
And to top it all the tracking company is useless.

by Barb Foster on Discovery Medical Scheme
What do you like about them?: Client Services is the best; I’ve not experienced a problem with them paying a claim
What do you loathe?: The fact that I must pay a 25% late joiner penalty each & every single month year in & year out, decade after decade . Fees up but nothing improved
Knowing what you know, would you recommend them to family or friends?: Yes

We all know that Discovery is the biggest. Not sure if it’s the best tho!
Hence the 4 stars & not 5

by Brian Robinson on Discovery Medical Scheme
What do you like about them?: Not much
What do you loathe?: Too little day to day cover
Knowing what you know, would you recommend them to family or friends?: No

Discovery is very expensive, you have to pay in on chronic medications and your day to day runs out, because you have to visit the GP every quarter because of chronic medications.

by Jackon on Discovery Medical Scheme
What do you like about them?: everything
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

great medical aid

by Dawid Kahts on Discovery Medical Scheme
What do you like about them?: Nothing
What do you loathe?: Thieves!!!!!!
Knowing what you know, would you recommend them to family or friends?: No

After a 5 day stay in Hospital I was left with an R18K bill because they refuse to pay a lot of the bills because of technical loop holes.

by Deidre on Discovery Medical Scheme
What do you like about them?: Claims are settled quickly
What do you loathe?: I have to make a co-payment for my generic blood pressure medication
Knowing what you know, would you recommend them to family or friends?: Yes

I've been a member for 9 years and until now Ive been happy but being required to make a co-payment for my blood pressure medication feels like a rip-off considering the cost of medical aid and Vitality.

by Dave on Discovery Medical Scheme
What do you like about them?: when ever i need help they always put me first and i get my answers same time.
What do you loathe?: NOT SURE
Knowing what you know, would you recommend them to family or friends?: yes

claims paid on time. always go the extra mile to satisy our needs and help.
would def ref everyone i know to discovery. JOB WELL DONE DISCOVERY HEALTH. 🙂

by John on Discovery Medical Scheme
What do you like about them?: Nothing Anymore
What do you loathe?: Expensive
Knowing what you know, would you recommend them to family or friends?: Never

Discovery is out priced

by Jacqui on Discovery Medical Scheme
What do you like about them?: My claims are always paid timeously
What do you loathe?: No Chronic cover for ADD medication on my plan
Knowing what you know, would you recommend them to family or friends?: Yes

I have been a Discovery LA Health member for the past 6 years and have always had good service from them. I only wish that ADD medication on my plan was covered by Chronic cover.

by Abby on Discovery Medical Scheme
What do you like about them?: most doctors take discovery
What do you loathe?: they do not cover fertility treatment
Knowing what you know, would you recommend them to family or friends?: yes

bad

by Herculaas Nienaber on Discovery Medical Scheme
What do you like about them?: Hospital Cover
What do you loathe?: day to day cover
Knowing what you know, would you recommend them to family or friends?: No

I will not recommend them to anyone as it is useless if your need a doctor after April every year.

by Eileen Mackintosh on Discovery Medical Scheme
What do you like about them?: I haven't been really ill bit they have paid promptly
What do you loathe?: Their so called
Knowing what you know, would you recommend them to family or friends?: Probably

I am furious with all the "free" stuff they dish out to the younger generation - like Apple watches, join the gym with your child and get R 1000 cash, discounts on flights etc etc, while I am only allowed to have a mammogram every two years. The vitality programme is a rip-off.

by Gavin on Discovery Medical Scheme
What do you like about them?: Value for Money
What do you loathe?: None
Knowing what you know, would you recommend them to family or friends?: Yes

I find Discovery value for money,great customer service and easy of processing trandsactions

by Gorden Perumaul on Discovery Medical Scheme
What do you like about them?: Efficiency
What do you loathe?: nothing about discovery i loathe
Knowing what you know, would you recommend them to family or friends?: yes

I have been in hospital a number of times and great service and efficiency when it comes to admittance and payment. I would recommend Discovery to anyone.

by Carol Burt on Discovery Medical Scheme
What do you like about them?: They're big & have economies of scale
What do you loathe?: Their chronic medication set-up is anal & a pain you-know-where
Knowing what you know, would you recommend them to family or friends?: Yes probably

Discovery is pretty good but check that things are ok. Their procedures for getting chronic medication earlier than normal is a huge pain in the neck. They should really work on that. Vitality is good.

by belinda on Discovery Medical Scheme
What do you like about them?: covers all my medical needs
What do you loathe?: paying the gap, wish there was a way to save for this.
Knowing what you know, would you recommend them to family or friends?: Yes

I have been on Discovery Medical Scheme for over 16 years and they cover all my medical needs and more. Always hear other people moaning about benefits but I am pleased with the benefits they allow my family. Will not change ever.

by thea on Discovery Medical Scheme
What do you like about them?: not much
What do you loathe?: ....
Knowing what you know, would you recommend them to family or friends?: no

when you have to wait for an ambulance for 18 hours before you can get to a hospital you know that the med aid sucks! and then to top it i find out that the
medical aid doesnt cover scoliosis!!! Bleh, very bleh

by Paul on Discovery Medical Scheme
What do you like about them?: Cover and site was good
What do you loathe?: Became unaffordable
Knowing what you know, would you recommend them to family or friends?: If they can afford it

After over 10 years of being a loyal customer they became unaffordable

by Jan Lodewyks on Discovery Medical Scheme
What do you like about them?: Vitality
What do you loathe?: The Cost of Vitality and price of Medical Aid
Knowing what you know, would you recommend them to family or friends?: Never

They do not follow up

by John on Discovery Medical Scheme
What do you like about them?: Never
What do you loathe?: Bad Service
Knowing what you know, would you recommend them to family or friends?: Never

They never come back to sort out problems

by Danie@marglo.biz on Discovery Medical Scheme
What do you like about them?: Vitality
What do you loathe?: Very Expensive
Knowing what you know, would you recommend them to family or friends?: No

They have become the most expensive medical aid with the least benefits for price. Vitality has become affordable.

by Francois Wessels on Discovery Medical Scheme
What do you like about them?: Their are no middle man
What do you loathe?: Their are nothing
Knowing what you know, would you recommend them to family or friends?: Yes most defiantly

I have been with discovery and have also conviced some of my family to go to discovery . I all ways have deal with discovery and will never go back even if I do get a better offer from some other company

by Charlotte on Discovery Medical Scheme
What do you like about them?: they fast and unique
What do you loathe?: no hasles
Knowing what you know, would you recommend them to family or friends?: yes

Am happy with there service. With them for 3 years and before. Will recommend anyone to use this medical Aid.

by jane on Discovery Medical Scheme
What do you like about them?: excellent service
What do you loathe?: my service always met
Knowing what you know, would you recommend them to family or friends?: big yes

I have always been treated with respect and they always professional

by Ian Heck on Discovery Medical Scheme
What do you like about them?: Holistic Financial Products
What do you loathe?: Cost
Knowing what you know, would you recommend them to family or friends?: Yes

Never had problems with unpaid claims. Any quires are handled professionally.

by Eunice Ewers on Discovery Medical Scheme
What do you like about them?: They have paid all my claims in full
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

My saving cover most of doctor visits and normal medication and the hospital benefit is amazing i have been in hospital with my little one 3 times in two months and long visits including Easter weekend and the covered all the costs no problem

by claudio da silva on Discovery Medical Scheme
What do you like about them?: service is top class
What do you loathe?: the yearly percentage amount increase exceeds inflation year on year becoming less affordable for the lower to mid class
Knowing what you know, would you recommend them to family or friends?: yes

Service is great when I call in, the Discovery brand is well known in SA, and I am almost always confident that claims get paid when in hospital as well as over counter so long as savings is available but it seems that a good plan is becoming less affordable for the lower to middle class

by Johan on Discovery Medical Scheme
What do you like about them?: Benefits
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Most definitely

I personally recommend Discovery, the benefits and service is great with Discovery, wouldn't change!

by Beryl Shamrock on Discovery Medical Scheme
What do you like about them?: Efficient
What do you loathe?: dealing with call centre
Knowing what you know, would you recommend them to family or friends?: Yes

I was one of them who moaned about being on a medical aid. Coz it seems you pay and don't claim. but there comes a time/stage in your life....(pille and brille) and you find yourself going to doctors and specialist more often. going for medical procedures etc. We have not since been disappointed by the outcome of the payments through Discovery. We are indeed satisfied with their service and promote them easily to friends, colleagues & family.

by Didi Wills on Discovery Medical Scheme
What do you like about them?: Everything
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Of course!

Discovery is great, and very helpful with any queries and requests

by DIRK on Discovery Medical Scheme
What do you like about them?: ?????
What do you loathe?: ?????
Knowing what you know, would you recommend them to family or friends?: no

TEVEEL GELD VIR TEMIN DIENSTE ,(TANDARTS BRILLE !!!!!)

by JENNY EFRAIM on Discovery Medical Scheme
What do you like about them?: How quick they pay their claims
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: definitely

I love DISCOVERY. I've never had any problems with any claims and they pay very quickly so you don't have to stress.

by david on Discovery Medical Scheme
What do you like about them?: nothing
What do you loathe?: their unwillingness to help with non life threatning problems
Knowing what you know, would you recommend them to family or friends?: no

The only reason we do not go on to another med aid is because there is a waiting period and I can't afford to have that with my lung problems. I have psoriasis and it is considered cosmetic so the options for treatment is limited. Mine is on my hands and it is a problem working as I am a artisan and welding, fixing cars, etc is my job. If I can't work, I can't get a salary.

by Fazlin Salie on Discovery Medical Scheme
What do you like about them?: it is very affordable, prompt on paying service providers
What do you loathe?: n/a
Knowing what you know, would you recommend them to family or friends?: yes

Very satisfied client

by Ihaam on Discovery Medical Scheme
What do you like about them?: I am on a keycare option but even though i am limited to network hospitals i still get the best service
What do you loathe?: the fact that i cant get my chronic meds on the medical aid
Knowing what you know, would you recommend them to family or friends?: definitely yes

I have only had good experiences with discovery would def recommend it

by Eloise on Discovery Medical Scheme
What do you like about them?: They cover all my medical needs with efficiency
What do you loathe?: ADHD medication not covered
Knowing what you know, would you recommend them to family or friends?: Yes

Discovery makes sure that they pay all accounts timeously and if something is not settled you can log a call and they resolve it immediately. They make sure that you are always informed of changes.

by Jessemy Francis on Discovery Medical Scheme
What do you like about them?: I am not using them at the moment
What do you loathe?: No comment
Knowing what you know, would you recommend them to family or friends?: Yes

Not financially ready to commit as yet

by Nicholas on Discovery Medical Scheme
What do you like about them?: sevice
What do you loathe?: long ques
Knowing what you know, would you recommend them to family or friends?: yes

my services have always been met to the requirements.

by Hugo on Discovery Medical Scheme
What do you like about them?: Tech savy, I like the app, the website, medical info can be shared easily between doctors through the app etc
What do you loathe?: Complicated cover
Knowing what you know, would you recommend them to family or friends?: Yes

You get what you pay for. Make sure you read the fine print, it is important to compare apples for apples if you comparing schemes.
Although I don't have any against Discovery, they are good, paid my claims on time without question...I think I can get better value for money with a competitor and currently looking at moving.

by David Fynes-Clinton on Discovery Medical Scheme
What do you like about them?: can't think of anything
What do you loathe?: Most things
Knowing what you know, would you recommend them to family or friends?: no

I think that Discovery needs to take a good look at their business operation and offer their clients some value for their money and some service .. Communication skills are very poor .. that is my honest opinion ..

by Chantal Gunning on Discovery Medical Scheme
What do you like about them?: fast payment of accounts
What do you loathe?: Limiyed chronic medication
Knowing what you know, would you recommend them to family or friends?: Yes

Good service so far. Battled with chronic medication from previous medical aid.

by Brenda Thornton on Discovery Medical Scheme
What do you like about them?: Reputable company
What do you loathe?: Trying to find a service provider in my area.
Knowing what you know, would you recommend them to family or friends?: No

Having recently moved from Gauteng to the Western Cape I have really struggled to find a Doctor and Dentist to accept my plan , Discovery Smart . Most of the time I give up , and end up paying cash , even Doctors on your list are reluctant to provide a service......

by Greg on Discovery Medical Scheme
What do you like about them?: Efficient
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes absolutely

I was with Discovery Health over 1 0 years ago and on an impulse I changed to another medical aid, which I regretted for a long time. My family and I are back with Discovery since 2013 and we have been looked after well. It's a great medical aid scheme.

by Adéle B on Discovery Medical Scheme
What do you like about them?: Keeping our health at heart
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Ofcourse

Since I've been on Discovery Health, I have not had a worry about medical finance. I know when something happens to either me my child or my husband we are covered. They have great assistance in every query & we are glad to be part of the Discovery Medical Aid Scheme.

by Renakni Dhaniram on Discovery Medical Scheme
What do you like about them?: Excellent Service, Affordable rates
What do you loathe?: Nothing, had only great service
Knowing what you know, would you recommend them to family or friends?: YES

Friendly, helpful professional staff. Affordable rates.

by Debra Saunders on Discovery Medical Scheme
What do you like about them?: reliable
What do you loathe?: waiting for someone to come back to you
Knowing what you know, would you recommend them to family or friends?: yes

I find Discovery great just that they do not get back to you when they say they will

by Bill Hogan on Discovery Medical Scheme
What do you like about them?: Persistant
What do you loathe?: Smoke and Mirrors.
Knowing what you know, would you recommend them to family or friends?: No

I want to get what I pay for, not have to achieve unrealistic goals and be penalised for it, particularly when I need it most! I will not be getting fitter and healthier as I get older. Your incentive based business model is designed to suit your needs only! Smoke & Mirrors

by Jean Engelberts on Discovery Medical Scheme
What do you like about them?: Efficiency
What do you loathe?: Nothng right now
Knowing what you know, would you recommend them to family or friends?: Yes

Have been treated with respect by Discovery at all times

by Evelyn Wolmarans on Discovery Medical Scheme
What do you like about them?: Hassle free medial aid
What do you loathe?: Nothing, I never had to claim directly from Discovery and all claims are paid
Knowing what you know, would you recommend them to family or friends?: Yes

I am a happy Discovery Medial Aid member. I never had to query any non-payment of claims. All claims are done directly through my doctors/labs.

by Jenny Howell on Discovery Medical Scheme
What do you like about them?: Professionalism
What do you loathe?: Not getting regular statements of savings account. Only if you ask you get one.
Knowing what you know, would you recommend them to family or friends?: Yes I would.

I have been fortunate in not having to use my Discovery Medical Aid to often but on the occasions which I have there have been no problems and I have found the professional attitude welcome.

by francis on Discovery Medical Scheme
What do you like about them?: proffesionalism
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

i am member of discovery for many years and happy member

by Lorraine de Wet on Discovery Medical Scheme
What do you like about them?: Cover is sufficient for all our family's needs for the year
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

I can highly recommend Discovery, changed from another scheme 5 years ago to them, have never had a problem

by Carol van den Heever on Discovery Medical Scheme
What do you like about them?: paying promptly
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

I am a member since 1999 and is very satisfied so far no complains

by Helen Hynard on Discovery Medical Scheme
What do you like about them?: Professional
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: Yes

Although Discovery is expensive, I believe that most medical aids are! The alternative is unthinkable.
I was diagnosed with cancer four years ago, and I was really impressed by them. They were truly professional and settled really promptly.

by Ian Forster on Discovery Medical Scheme
What do you like about them?: Generally very good at settling claims.
What do you loathe?: N/a
Knowing what you know, would you recommend them to family or friends?: With reservation

Discover totally unsympathetic to request for chronic cover for my wife who suffers from Dystonia.The only treatment available is Botox which Discovery refuses, despite motivation from neurologists.My doctor submitted a chronis medicine request in December which was subsequently declined despite requested blood analysis.Doctor remains unpaid despite numerous attempts to sort.

by Joanne Burgess on Discovery Medical Scheme
What do you like about them?: Fast and efficient
What do you loathe?: Having to pay such a high premium
Knowing what you know, would you recommend them to family or friends?: Yes

I have been with Discovery for many, many years, and am very satisfied with my service

by Gerrit Steyn on Discovery Medical Scheme
What do you like about them?: Attention to enquiries
What do you loathe?: masses of paperwork
Knowing what you know, would you recommend them to family or friends?: most definitely

What a pleasure coming to a properly managed medical aid.

by Debbie Wilson on Discovery Medical Scheme
What do you like about them?: That they are very helpful, they cover most things and that they are very efficient
What do you loathe?: Wish MSA was more but then again, dont we all ? 🙂
Knowing what you know, would you recommend them to family or friends?: Yes, definately

They are a huge organization, but in my dealings with them when I have needed surgery, etc. they have been very helpful. There has been no hassles, they check everything and confirm everything with you beforehand. I feel that I do get my money's worth - and more. I will definitely stay a member with them, I am a very happy client.

by desiree on Discovery Medical Scheme
What do you like about them?: Rewards
What do you loathe?: MA costs
Knowing what you know, would you recommend them to family or friends?: yes

I would recommend Discovery to everybody.

by Liesl du Toit on Discovery Medical Scheme
What do you like about them?: Affordable
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

we have been with discovery for a while now and never ever had any difficulties when it comes to paying bills, ,no excesses payable, they promote a healthy lifestyle and is a reliable always available medical aid when you need them.

by Danielle on Discovery Medical Scheme
What do you like about them?: the mere fact that i dont have to explain the same thing over and over and Discovery actually listens to my concers no matter how small they seem.
What do you loathe?: nothing at all
Knowing what you know, would you recommend them to family or friends?: i have many times before and i will again

Discovery is an exellent medical aid to have. I have never been happier and healthier before!

by Jill Erasmus on Discovery Medical Scheme
What do you like about them?: The professionalism
What do you loathe?: Not Applicable
Knowing what you know, would you recommend them to family or friends?: Absolutely

I have been with Discovery medical aid for many years and always been impressed with the service and level of professionalism. So proud to be part of Discovery that I decided to ditch my long standing insurance company, (after 35 years), and become part of Discovery Insure for my car and household insurance. If friends or family tell me they are not with Discovery, I ask them "WHY NOT"?

by Desiree on Discovery Medical Scheme
What do you like about them?: Transparency
What do you loathe?: The long wait to speak to someone in the call center
Knowing what you know, would you recommend them to family or friends?: Yes, definitely

Been with discovery for many many years and will never change providers. Have dealt with other so called top notch medical aids who never deliver what they promise and although it takes a while to get ahold of the discovery call center its definitely worse with other providers. Discovery is by far the best value for money provider

by Jessica on Discovery Medical Scheme
What do you like about them?: Good service and I have piece of mind that i will never have to worry about anything not being paid by them
What do you loathe?: There are not enought benifits for those who cannot afford all the
Knowing what you know, would you recommend them to family or friends?: I have been telling everyone in my family to get Discovery and I have gotten a few to join up.

I absolutely love being part of Discovery. I have small kids and I know that there is nothing that they will not cover for them if anything has to happen. I find the app very easy to use and there is everything on there that I need to know.

AWESOME JOB DISCOVERY (KEEP IT UP)

by Jessica on Discovery Medical Scheme
What do you like about them?: nothing
What do you loathe?: the rip off
Knowing what you know, would you recommend them to family or friends?: no

Discovery Health is a rip off. You pay a fortune for medical aid for the cheapest meds on the shelf and yet when you get a script from the doctor from their current list of meds and you get to the chemist it is refused by their system. Also I was diagnosed with diabetes and they refused to pay for the one tablet I am supposed to take. I took my script to the day hospital and I get my meds free of charge and no questions. That is why I will never recommend them to anybody.

by Fabian on Discovery Medical Scheme
What do you like about them?: They are pros
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

I have all my investments and life policies with discovery, even my Med Aid.
You are never in the dark with discovery. they have the best call center too

by Gerald Robinson on Discovery Medical Scheme
What do you like about them?: The overall product is good
What do you loathe?: The cost is prohibitive
Knowing what you know, would you recommend them to family or friends?: With exception

They do tick all the boxes if you are on the more expensive plans except for cost being absolutely crazy. When you are offered the cheaper schemes and get told you have to go to certain doctors doesnt work for me.

by Irma on Discovery Medical Scheme
What do you like about them?: They have always helped me and my family
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes I would

Discovery has always helped us as a family with all our medical expenses

by Alison on Discovery Medical Scheme
What do you like about them?: Prompt service
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: for sure

Discovery medical Aid never gave me a days problems. Would recommend them to everyone. They have a lot of options available no matter what you earn. I do feel their pricing is good for the cover you get.

by Elphus Sambo on Discovery Medical Scheme
What do you like about them?: always available when i need them
What do you loathe?: i am impressed with their friendliness and assistance
Knowing what you know, would you recommend them to family or friends?: Yes

it is an excellent medical aid which takes care of its clients

by Bob on Discovery Medical Scheme
What do you like about them?: Not much, a necessary evil
What do you loathe?: They focus too much on the non-medical aid issues such as vitality. The obfuscate by continually changing benefits.
Knowing what you know, would you recommend them to family or friends?: No

Discovery needs to focus on the medical aid part of the business, rather than the vitality side. There's no such thing as a free lunch, and all the so-called discounts are being covered somewhere. They should stop changing benefits descriptions, as one cannot compare the real benefits one year to the next.

by A N Liddle on Discovery Medical Scheme
What do you like about them?: very professional & helpful
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

The consultants are very pleasent and helpful.
In all my dealings with Discovery I have never had any problems.

by Allan Lawrie on Discovery Medical Scheme
What do you like about them?: They are reliable
What do you loathe?: Vitality rewards levels keep changing and they manipulate what you can or cannot do. Now we need a monitoring device
Knowing what you know, would you recommend them to family or friends?: No, there are better options

We have a healthy lifestyle but the Vitality do not reward us for our efforts. Paddling and running. If they do they make it more difficult. Then they penalise you for not complying with their rules. Tired of it and will look for a simpler option.

by Tracy on Discovery Medical Scheme
What do you like about them?: friendly service and prompt payments
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

good service and prompt payments of Dr accounts.
thank you

by Candy Mchunu on Discovery Medical Scheme
What do you like about them?: i like their service it is very fast
What do you loathe?: no
Knowing what you know, would you recommend them to family or friends?: very much so

discovery is the best for me i like every thing about the you know what you get and you know what you pay for and they have the best service or earth Medi - express it makes my life so easy i can get my meds on the go on my busy schedule

by Alicia on Discovery Medical Scheme
What do you like about them?: Fast with refunds, accurate, I am always informed, value for money
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Definately

Fantastic Medical Aid. Took my terminally ill child on the medical without any hassles. All the extremely high costs were always paid to make sure my daughther got the best care in the best hospitals. Even after she passed away all bills were taken care of. It was easy to apply for my newborn to be added. There is also many extra features like Vitality baby that makes you feel special. I would never change to a different medical aid and would always recommend Discovery to anyone.

by Gigi on Discovery Medical Scheme
What do you like about them?: They are extremely efficient with their payments.
What do you loathe?: Self payment gap
Knowing what you know, would you recommend them to family or friends?: yes

My experience with them has been fairly good except for one major issue.
I have an ongoing problem with them not paying for a chronic condition simply because the medication prescribed, a schedule 2, can be used as a treatment for both my chronic condition as well as a general ailment. This depletes the savings very quickly.

by Irene on Discovery Medical Scheme
What do you like about them?: I find that Discovery pays the accounts very quickly once they are submitted which takes the worry away from me. Chronic is dealt with quickly.
What do you loathe?: Loathe....don't loathe anything, but would like chronic medication list to include more medicines.
Knowing what you know, would you recommend them to family or friends?: Yes, without any reserves.

Good, friendly online service and hospital authorisations take minutes which takes the concern away at least from the financial point of view.

by Tercia Vos on Discovery Medical Scheme
What do you like about them?: Excellent service, no hassles when settling claims and all is done electronically!
What do you loathe?: Nothing! By far the best medical scheme I have ever belonged to!
Knowing what you know, would you recommend them to family or friends?: 100% YES

Amazing service, value for money and loads of plans to suit every pocket! Pick wise, pick Discovery! By far the best scheme I have ever belonged to in 30 years!

by Dayalan Kolapen on Discovery Medical Scheme
What do you like about them?: na
What do you loathe?: see below
Knowing what you know, would you recommend them to family or friends?: no

I have been a member of discovery health for over 20 years, paying a fortune in medical fees. First as a main member and then as a dependant. Now when I need chronic medication I do not qualify.....DH takes it out of my savings.....

by MRS PHOOBATHY PILLAY on Discovery Medical Scheme
What do you like about them?: I AM A SERVICE PROVIDER (CLINIC SISTER )THEIR BENEFITS AND INCENTIVES ARE GREAT ,FREE FLU VACCINES ,DISCOUNTS ON HOTEL BOOKINGS ,FLIGHTS GYM FACILIT
What do you loathe?: NO
Knowing what you know, would you recommend them to family or friends?: YES

I think DISCOVERY HEALTH MEDICAL AID has many ,many benefits for their clients as i do the Vitality and wellness screening, baby and travel vaccines ,also all the discounts on food stuffs and htotel bookings and flights , they look after their clients and better than other medical aid schemes

by Denise on Discovery Medical Scheme
What do you like about them?: Always pay accounts on time
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Definetly

I have always been happy with Discovery Medical aid and never had to pay tariffs or anything myself.

by Henry Spencer on Discovery Medical Scheme
What do you like about them?: Nothing
What do you loathe?: Everything ... especially the manner in which the founders of medical aids accumulate (Not earn!) billions of rands at the expense of the man
Knowing what you know, would you recommend them to family or friends?: NO

A hallmark of the extent to which humankind has degenerated is the manner in which medical aids profit at the expense of the man in the street! Their founders such as Adrian Gore - accumulate rather than earn money... It is sickening!

by Finola vd berg on Discovery Medical Scheme
What do you like about them?: Efficient & Fast
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

Fantastic Medical Scheme, terrific service, professional and efficient. Thank you for great service, and good quality cover!!

by Sumanthree on Discovery Medical Scheme
What do you like about them?: very helpful every time you call them
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: definitely

Best service I have received since the last medical aid and I will recommend anyone to not think twice when choosing Discovery as their medical aid.

by Michelle Davel on Discovery Medical Scheme
What do you like about them?: Vinnige diens
What do you loathe?: Kan aan niks dink, jammer
Knowing what you know, would you recommend them to family or friends?: Ja

Vriendelike diens en hulp wanneer navra geopper word.

by Jenny Sangster on Discovery Medical Scheme
What do you like about them?: understanding and efficient
What do you loathe?: nothing i can think of
Knowing what you know, would you recommend them to family or friends?: definetely

I am extremely happy been a member of Discovery Health. I find them to be very friendly, helpful and efficient, nothing ever seems to be too much for them. I have never struggled to get a hospital authorization as they are always willing to assist and go the extra mile.

by Greg on Discovery Medical Scheme
What do you like about them?: service is not good but excellent
What do you loathe?: n/a
Knowing what you know, would you recommend them to family or friends?: for sure

I am very satisfied with discovery, I have yet to complain their services are TOP CLASS.
Thanks to their dedicated staff.

by CE Koch on Discovery Medical Scheme
What do you like about them?: They are very professional and to the point.
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes for sure, my complete family is with discovery, currently 7 adults and 1 child and hopefully will grow bigger.

I am very satisfied with Discovery Medical Scheme. I never had any complaint about anything and they treated me with respect and dignity when applying for any authorization or requiring more information over the phone. This is a professional organization and it only makes sense to belong to them.

by jerome on Discovery Medical Scheme
What do you like about them?: Bills get paid on time and they have certain products where you can get money back.
What do you loathe?: Strong
Knowing what you know, would you recommend them to family or friends?: Yes

Best medical aid. Have products where you can get money back. I think they are the cheapest medical aid by far. Their consultants / financial advisors have the client at heart.

by Jeanie on Discovery Medical Scheme
What do you like about them?: great service
What do you loathe?: not getting a quick response
Knowing what you know, would you recommend them to family or friends?: yes

been with the medical aid for almost 20yrs and no issues, basically, you have to choose a plan that works for you

by Don Powell on Discovery Medical Scheme
What do you like about them?: The service one receives at the call centre at Century City is very good
What do you loathe?: As a pensioner on a fixed income, it is difficult to absorb the yearly increases.
Knowing what you know, would you recommend them to family or friends?: I would recommend them but would also suggest that they shop around first

I only remain with Discovery because I have no choice, but would like to see them look into the needs of pensioners on fixed incomes who have been members for years! Every year the premiums increase and often the benefits decrease!

by Jané Nortje on Discovery Medical Scheme
What do you like about them?: We have all our insurance under one roof - Discovery
What do you loathe?: That we have to pay fine every month because we didnt had a medical aid years ago when we could not afford it.
Knowing what you know, would you recommend them to family or friends?: yes

We do not have a medical aid, only hospital plan. So far we are satisfied, but not happy about the fact that we have to pay such high fine every monthe due to the fact that we did not have a medical aid years ago when we could not afford it.

by Margaret on Discovery Medical Scheme
What do you like about them?: Good case management and no shortfall during hospitalisation, claims settled quickly, good communication about claims.
What do you loathe?: Nothing.
Knowing what you know, would you recommend them to family or friends?: Yes

We no longer worry about shortfalls on hospital bills since changing to Discovery, which had been the case previously.

by Florinda Boyd on Discovery Medical Scheme
What do you like about them?: very efficient
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: definately

I am very happy to be a member of the DISCOVERY Health Plan.They are very efficient and keep you up todate at all times with what you have available on your medical aid.They also follow up on you if you are on chronic medication .They are overall a very Good Health Provider.

by Angelique on Discovery Medical Scheme
What do you like about them?: Excellent service and affordable rates
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: Definatel

Discovery medical really does go the extra mile, I am on chronic medication and my medication gets delivered to my work address each and every month from script wise who are contracted by Discovery. I never have to go to a pharmacy and wait in long queues, I have complete peace of mind.

by Cindy van Heerden on Discovery Medical Scheme
What do you like about them?: Not sure
What do you loathe?: THEY ARE FULL OF NONSENSE AND EVEN IF YOU HAVE r15000 SAVINGS YOU STILL HAVE TO PAY FOR AN EYETEST BECAUSE YOU ARE OVER 50 AND YOU HAVE PROBLEMS WITH
Knowing what you know, would you recommend them to family or friends?: NO I WOULD NOT

We are with bankmed and the administration is with Discovery. They have a lot of red tape and never seem to pay in full. Something is forever coming off of your savings. The other day I needed Voltaren for a problem I had with my back. I normally would purchase this over the counter. NO now I need a script?
I have been testing my eyes yearly since I was 45 with bankmed. My eyes seem to change every year and every year bankmed allowed it. Last year I was told to pay out of my own pocket?

by Belinda Reynolds on Discovery Medical Scheme
What do you like about them?: Pass
What do you loathe?: The price
Knowing what you know, would you recommend them to family or friends?: No too expensive

When I was on the Classic Comprehensive Plan it was great because Discovery paid for my bilateral Cochlear Implants in FULL, this was 17 years ago. As this Plan got way too expensive I was forced to downgrade unfortunately. I'm now on the Classic Priority that is also very expensive and was forced to take gap cover too. Their email claim response has become extremely slow! Furthermore, I've tried to view my Plan Option on the website but can't seem to find it or am I just plain stupid???

by Jacques Taljaard on Discovery Medical Scheme
What do you like about them?: They cover is better than most.
What do you loathe?: Very expensive
Knowing what you know, would you recommend them to family or friends?: Yes

Great service, with really very little problems over last 10 years plus. Only concern is when we retire it will be difficult to use Discovery because it is very expensive. Maybe its just a perception but we struggle to use an R4000.00 budget for three people. My spouse is currently the main member and myself and my son is on the same plan.

by Catherine on Discovery Medical Scheme
What do you like about them?: They cover a wide variety of medical expenses, including Homeopath & Chiropractor
What do you loathe?: The day to day cover alway runs out because their dental cover is pathetic.
Knowing what you know, would you recommend them to family or friends?: yes

Dental cover needs to be reviewed, it is pathetic. In-hospital cover is very good and day to day good as long as you don't go to the dentist!

by Caroline on Discovery Medical Scheme
What do you like about them?: Claims payments are seamless and quick. Vitality program encouraging healthy living is fantastic.
What do you loathe?: How benefits are quietly removed or reduced...while all the hype is put om the things added but with no clear indication of what was lost.
Knowing what you know, would you recommend them to family or friends?: Definitely

A strong medical aid, that is the forerunner in the industry and who we can trust to make the payments when we need it!
I have never experienced any problems in terms of my claims payments and that is after all what we need a medical aid for.

by Candace on Discovery Medical Scheme
What do you like about them?: Excellent customer service.
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

Since being on the Discovery Medical Aid scheme my husband and I have never had to pay in an amount not covered by them. There claim, chronic medication application and authorisation for any medical procedures process is hassle free with quick turnaround times. My husband never had any issues when it comes to his chronic medicine claims. The highlight for me is that on the current plan we on if our savings is finished which normally happens close to year end we are still have the benefit of 6 doctors visits and only have to pay cash for medication. Discovery really meets our needs, the best medical aid scheme ever. I will not choose or opt for any other scheme I just love Discovery, because of the service they provided us I am always willing to explore all the other products and services they offer as and when I need to like Insurance. I highly recommend Discovery to all my friends and family for I always have a good story to tell about the organisation. Keep up the good work Discovery and continue to make us happy and proud to be associated with you.

by Sylvia on Discovery Medical Scheme
What do you like about them?: They are reliable
What do you loathe?: nothing so far
Knowing what you know, would you recommend them to family or friends?: 100% yes

I will not turn back I never had any complaints with Discovery it's so reliable. Discovery is our mother who takes care of their kids. Halala Discovery everything is up to date, its a warm house..

by Charlotte Sampson on Discovery Medical Scheme
What do you like about them?: Claims are settled timeously
What do you loathe?: None
Knowing what you know, would you recommend them to family or friends?: Yes

Dicovery suites my every need. The best part is that the claims are settled hassle free without myself having to stress about it. Depending how i manage my over the counter medication, i have no worry about my bills being declined.
I would recommend Discovery to anyone dear and near to me. You are awesome Dicovery!

by Joseph Davids on Discovery Medical Scheme
What do you like about them?: Speed with which they settle your claims
What do you loathe?: Slow response on email queriess
Knowing what you know, would you recommend them to family or friends?: Yes

I would still recommend them to my family and friends and they have quite a nice In-Hospital cover

by Margaret Nyembe on Discovery Medical Scheme
What do you like about them?: Their explanation and satisfying answers to your questions and good manners on the phone.
What do you loathe?: Nothing as I have been assisted everytime I call.
Knowing what you know, would you recommend them to family or friends?: Yes

I love the good service I receive from Discovery, the explanation of Plan changes, the charges and Codes, they are committed to helping people who are clueless like me when it comes to questions I do not understand. They are patient.

by Joy on Discovery Medical Scheme
What do you like about them?: They are extremely efficient and very professional
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: Most definately

A bit expensive but well worth it. I have been a member of several medical aids but Discovery have been the very best. No hassle's on claims or in-hospital accounts. They are efficient and extremely professional.

by Annalize on Discovery Medical Scheme
What do you like about them?: Excellent Service
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

The best medical scheme, excellent service!

by Ebrahim on Discovery Medical Scheme
What do you like about them?: It is an excellent medical aid with with an exciting vitality program that motivates you to stay fit and healthy and rewards you with cash backs.
What do you loathe?: That they keep changing the travel reward discount matrix, I love my holidays especially at discounted accomodation rates.
Knowing what you know, would you recommend them to family or friends?: Yes

Overall good experience in the last 10 Years

Hi Ebrahim. Looks like you have been with them for a while now! Pretty cool that after a decade you are still a happy customer.

by Adriaan Kamper on Discovery Medical Scheme
What do you like about them?: good service
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

Satisfied

Hi Adriaan. Great, not much more you can say!

by Chantalle on Discovery Medical Scheme
What do you like about them?: straight forward
What do you loathe?: n/a
Knowing what you know, would you recommend them to family or friends?: yes

Discovery, are one of the best medical aid in South Africa. You get what you pay for!

Hi Chantalle. Thanks for your review.

by Alta van Zyl on Discovery Medical Scheme
What do you like about them?: We are members of Discovery for a long time. We only receive very good service.
What do you loathe?: The fact that I have psoriases and cannot get the medication on cronic meds
Knowing what you know, would you recommend them to family or friends?: Yes

We are very satisfied with the overall service we get from Discovery Health and Insure

Hi Alta. Thanks for your comment and your review.

by Emily Wasserman on Discovery Medical Scheme
What do you like about them?: professional and helpfull
What do you loathe?: nothing I had only the best service
Knowing what you know, would you recommend them to family or friends?: yes

I have been with Discovery M/A for many years and always received excellent and professional service from them.

Hi Emily. Thanks for your review.

by Diane Southwood on Discovery Medical Scheme
What do you like about them?: They OK
What do you loathe?: Not much other choices
Knowing what you know, would you recommend them to family or friends?: 70%

Discovery is ok. There is not much other choice out there that's any different. I just feel we are ripped off as South Africans and don't have any choice

Hi Diane. Yip, you either cough up for medical aid or run the risk of Public Healthcare.

by Jack David White on Discovery Medical Scheme
What do you like about them?: Not much
What do you loathe?: Poor service; lack of follow up; overcharge
Knowing what you know, would you recommend them to family or friends?: No

My medical aid, investments, life policy, as well as credit card, is with Discovery. I felt comfortable with the brand and opted for the insurance.

Initially the premium was sustainable but it ballooned over the years. I haven't claimed - it's been four, going on five years now. No claim-free bonus, no reduction in premium? It's odd considering how they splash their profits over the financial prints...

I submitted invoices of specific valueables to update my policy. Apparently this has to be verified telephonically. On both occasions when they called I was in meetings. These were quickly followed with a "we have tried SEVERAL times to contact you without success". As the service provider, you should keep trying, no?

Recently I put in a claim for my damaged phone along with assessment. Still waiting on feedback...

Hi Jack. Looks like you have gone "all-in" with Discovery. While I understand there is value in the whole Discovery integration thing, this is why I would be loathe to hand over all my business. It's a pitty they have botched this up because I don't know how many customers they have on their books who have 4 products with them?
I'm going to drop them a line and ask them to get in touch with you.

by Hermanus le Roux on Discovery Medical Scheme
What do you like about them?: everything
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

Very satisfied with service

Hi Hermanus. Thanks for your comment.

by Christina on Discovery Medical Scheme
What do you like about them?: Speedy settlements
What do you loathe?: They do not have a clue what day-to-day medical costs.
Knowing what you know, would you recommend them to family or friends?: No

My medical savings is equal to about 1 and 1/2 months contributions. Due to high monthly medication and optometrist costs, this was depleted by end January. So unless I end up in hospital, I get no further benefit from my monthly contributions.

Hi Christina. Always tough when you run out of medical savings early in the year. You are aware though that most of your monthly contribution goes towards covering you against the big medical expenses (like a long stint in a private hospital) ? While I feel your pain, I don't see any other way a medical scheme could structure their plans. Got any ideas?

by ZULAIKHA SAYED on Discovery Medical Scheme
What do you like about them?: Discovery is a good medical aid service I ahve not had a problem with them
What do you loathe?: none
Knowing what you know, would you recommend them to family or friends?: yes certainly

Although a bit on the expensive side, they are by far the best medical aid.

Hi ZULAIKHA. I think you hit the nail on the head. Could you find a cheaper medical aid scheme? Probably. Are you prepared to join that scheme? That is the real question,right?

by John on Discovery Medical Scheme
What do you like about them?: Freindly service
What do you loathe?: a bit on the expensive side
Knowing what you know, would you recommend them to family or friends?: Yes

A bit on the expensive side,

Hi John. But would you move? Probably not, right?

by DR DEON LOMBARD on Discovery Medical Scheme
What do you like about them?: SERVICE AND BENEFITS
What do you loathe?: NOTHING
Knowing what you know, would you recommend them to family or friends?: YES DEFINETLY

THANK YOU

5 stars but no review?

by Colin Prangley on Discovery Medical Scheme
What do you like about them?: Great service, great support team
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

I am happy with Discovery, they give you a lot to work towards bettering your health with vitality , and are a generally great medical aid to belong to, I am very satisfied with their service so far

Hi Colin - Cool comment man. Thanks

by Karien Bossert on Discovery Medical Scheme
What do you like about them?: Discovery always pay on time, and the people working for them are very friendly.
What do you loathe?: N/A
Knowing what you know, would you recommend them to family or friends?: yes

We have been with Discovery for years, and have never had a problem with them.

Hi Karien. The fact that you have been with Discovery for a while and never had any issues speaks volumes. Thanks for the comment.

by Antoinette Mentor on Discovery Medical Scheme
What do you like about them?: have never had any problems when it comes to claims
What do you loathe?: nothind
Knowing what you know, would you recommend them to family or friends?: yes

Had no problems thus far

Hi Antoinette. That's all that counts.

by Ashveer Singh on Discovery Medical Scheme
What do you like about them?: Quick Service
What do you loathe?: No value for money
Knowing what you know, would you recommend them to family or friends?: Definitely not

I now pay more for the plan I am on but receive less savings - literally. I am only with Discovery Health because I have no choice.

Hi Ashveer. Is that because you belong to a group scheme? Has your employer made the decision and now you are stuck with Discovery?

by Diane Odendaal on Discovery Medical Scheme
What do you like about them?: They try to make life easy for you. For them it's all about service and getting through queries efficiently.
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Absolutely

I cannot even imagine using another Medical aid. I have never had any kind of problem with them. They resolve queries efficiently and I have never had to wait for any kind of feedback from them. Service excellence indeed.

Hi Diane. I'm sure Discovery would be happy to know you have no problem referring them to family and friends.

by Hellen on Discovery Medical Scheme
What do you like about them?: they are competant and very informative.
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

Discovery is very efficient, technological advanced, and very informative.

Hi Hellen. Thanks for your comment. All good stuff.

by Janien Vogel on Discovery Medical Scheme
What do you like about them?: Full pay out of all claims to date
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

We are on Classic Comprehensive and have received excellent service to date. No waiting period for procedures and all claims and Dr visits paid in full.

Hi Janien. Thanks for your comment. Another satisfied customer and another 5 star rating.

by thea naude on Discovery Medical Scheme
What do you like about them?: NOT MUCH
What do you loathe?: ONLY CONCERNED WITH PROFITS
Knowing what you know, would you recommend them to family or friends?: NO

I DO NOT THINK DISCOVERY IS A VERY GOOD COMMENDABLE MEDICAL AID. THERE IS NO ALLOWANCE MADE FOR CHRONIC DISEASES AND ALSO WHEN I NEEDED DISCOVERY IN 2011 THEY LET ME DOWN. I WILL NEVER FORGIVE THEM! EVEN ONE STAR IS TOO MUCH!

Hi Thea. I'm interested in finding out how they let you down in 2011? I'm going to drop you a mail and ask you to leave your story (comment) on the blog please.

by Sipiwe Bvuma on Discovery Medical Scheme
What do you like about them?: I have not had a problem when I visit doctors or pharmacies, everything is paid for. The peace of mind is just great! Value for money indeed!
What do you loathe?: I wish they could pay to fix my eyes so that they do not have to pay for contact lenses!!!! A lot of money will be saved in the long term.
Knowing what you know, would you recommend them to family or friends?: Yes I already did

Its just great to be associated with a well organized medical aid!!

Hi Sipiwe. Thanks for the comment.

by guy on Discovery Medical Scheme
What do you like about them?: effeciant
What do you loathe?: High cost
Knowing what you know, would you recommend them to family or friends?: yes and have done

Premiums are high and doctors are making a killing (excuse the pun) Its the law of supply and demand. If people could not afford the doctors fees they would not be able to charge them. Medical aid sustains the high prices charged by hospitals and doctors

Hi Guy. You make a good point. As skills leave our shores, the specialists that are left can simply charge what they like, right? And if you don't like it, you can go somewhere else. Oh, hold on, there isn't anyone else...

by Elsje on Discovery Medical Scheme
What do you like about them?: quick service
What do you loathe?: reliable
Knowing what you know, would you recommend them to family or friends?: yes

Always friendly service consultants. Service with a smile....

Hi Elsje. Thanks for the comment.

by Dolores van Dyk on Discovery Medical Scheme
What do you like about them?: Info service for theatre procedures and friendly staff who assist
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

I have belonged to other medical aids in my past and the service and value for money I receive from Discovery is 100% better. I feel like a person and not just a membership number. Effecient and competent staff who assisted with auth the times I needed surgery. I also appreciate the fact that there is no hidden fine print. All regulations are clear and descriptive, one just has to read them. Queries are also handled very effeciently and satisfactory. Thank you.

Hi Dolores. Did Discovery pay you for this review? Just kidding. Nice review - thanks!

by MAGDALENA HART on Discovery Medical Scheme
What do you like about them?: Sometimes helpful
What do you loathe?: HELP FOR DR COMFORT SHOES
Knowing what you know, would you recommend them to family or friends?: HALF - HALF

Would really like to get assistance for foot problems - GREEN CROSS SHOES/DR COMFORT SHOES. AT THE MOMENT NO HELP!!!!

HI Magdalena. Let me pass your details onto the guys at Discovery.

by Eugenie van der Merwe on Discovery Medical Scheme
What do you like about them?: Quick and easy authorisation process. Had my second child now while on Discovery with no additional costs for my hospital stay
What do you loathe?: Is expensive - like most other companies
Knowing what you know, would you recommend them to family or friends?: Yes

Quick and easy Authorisation for procedures. Never had any additional costs while in hospital. Is however important to choose the right plan for your family's needs and ensure you choose the right contracted in doctors. Most people choose the wrong plan and not understand what they are covered for.

Hi Eugenie. Couldn't agree with you more. If you understand the plan you are on (and it's limitations) you are less likely to be disappointed at claim stage. Pick the right plan, at the right price and take the time to understand your benefits (or make sure your broker does his job properly before you sign off)

by Gene Gunther on Discovery Medical Scheme
What do you like about them?: Acessibility and great cover
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes i would

Excellent medical Aid - never had an issue to raise or complain. Payments are prompt and coverage is great.

Hi Gene. Awesome comment. Not sure you could have summed it up any better than that

by Jan Wilken on Discovery Medical Scheme
What do you like about them?: Affordable
What do you loathe?: N/a
Knowing what you know, would you recommend them to family or friends?: Yes

I am not a Discovery member but I got it for my mother and she is getting a good service from them.

Hi Jan. Life is generally easier when mother is happy mate. Just my experience 🙂 Thanks for your comment.

by elizmari on Discovery Medical Scheme
What do you like about them?: everything
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

friendly people and always willing to help 🙂

Hi Elizmari. Thanks for your comment. Another 5 star rating!

by Andre Scheepers on Discovery Medical Scheme
What do you like about them?: Quick response to claims/queries
What do you loathe?: Having to make co-payments
Knowing what you know, would you recommend them to family or friends?: Yes, but read the fine print carefully

Procedures won't be done until co-payments are paid. If you don't have the cash at hand, why can't they do the procedure and then let you claim this from Gap Cover and pay them when that is settled?

Hi Andre. Yip, co-payments are tricky. I think we are going to do a series of blog posts on Discovery health co-payments. On this point "read the fine print carefully", have to agree with you. All of us buy very complicated insurance products we don't know much about far too easily.

by Karen on Discovery Medical Scheme
What do you like about them?: on time payment
What do you loathe?: having to request to have a procedure done
Knowing what you know, would you recommend them to family or friends?: Yes

Discovery is a good medical aid from Classic Priority but then you also have to take a gap cover which I think is absolutely ridiculous as every ones health differs from one year to the next. Their premiums are very high.

Hi Karen. Thanks for your comment. In a perfect world your medical aid would pick up all your expenses. But we don't live in a perfect world, and most specialists charge outside of tariff. If you are on a medical aid plan, you need a gap cover policy. You might want to read this blog post we did on gap cover and the new rules regulating them https://www.insurancefundi.co.za/medical-regulations/

by Portia on Discovery Medical Scheme
What do you like about them?: Prompt claim paybacks, Medical cover when travelling abroad
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

They are one of the most expensive medical aids available but are by far the best. Their call center employees are knowledgeable and efficient. The Vitality service that they have is great and allows us discounts on a number of products and services!

Hi Portia. Thanks for your comment. You seem pretty satisfied 🙂

by Dan on Discovery Medical Scheme
What do you like about them?: Nothing yet
What do you loathe?: Their high premiums
Knowing what you know, would you recommend them to family or friends?: No

Your high premiums make it difficult or impossible to join your money making scheme

Hi Dan. Thanks for your comment. I'm interested in finding out what scheme you have joined and which plan you took up? I'm going to drop you a mail.

by K D Harrichunder on Discovery Medical Scheme
What do you like about them?: No value for money
What do you loathe?: Benefits
Knowing what you know, would you recommend them to family or friends?: Not likely

The funds paid for the subscription does not warrant the benefits.

Have you managed to find better value for money on another scheme?

by Frank Jarman on Discovery Medical Scheme
What do you like about them?: They have the full package
What do you loathe?: They dictate to the medical faturnity. it is there way and no other way
Knowing what you know, would you recommend them to family or friends?: if they could afford it, yes.

I have all my arthritic medication on chronic. because there is no generic for one of the tablets they will only pay R 50 towards it. I have to pay for the balance even though I have savings to cover it. So why have chronic medication. It is situations like this that annoys people. You also get people that man the customer care centre that are not medical doctors and they make decisions on the treatment you may or may not have.

Hi Frank. That seems like a bum deal.

by jennifer on Discovery Medical Scheme
What do you like about them?: Innovation
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

Great rewards

Hi Jennifer. Short and sweet. Thanks 🙂

by PETER NEWELL on Discovery Medical Scheme
What do you like about them?: ADMIN IS MOST EFFICIENT
What do you loathe?: GETTING THRU TO THE RIGHT PERSON TELPHONICALLY IS A MISSION
Knowing what you know, would you recommend them to family or friends?: YES

COMMITTED TO DISCOVERY DUE TO CONTRIBUTION ASSISTANCE FROM EMPLOYER BUT HAVE HAD NO REASON TO DESIRE A CHANGE AS THEY PROVIDE AN EFFICIENT SERVICE AT A COMPETITIVE COST

Hi Peter. Cool that your company is contributing to your medical aid cover and even cooler that you are satisfied with their Discovery Health pick. I cant think of anything worse than joining a new company, then having to join the company medical aid scheme, then having endless issues and not being able to move.

by Gerrit Joubert on Discovery Medical Scheme
What do you like about them?: N/A
What do you loathe?: Take it or leave it attitude
Knowing what you know, would you recommend them to family or friends?: NO

Very expensive to people not using the Medical Aid. Huge cash payments required for Day Clinic procedures not covered by Hospital Plan.

"Take it or leave it attitude" - Doesn't matter how big your company gets, no customer should feel like this.

by John Miller on Discovery Medical Scheme
What do you like about them?: fast and efficient
What do you loathe?: Little expensive
Knowing what you know, would you recommend them to family or friends?: yes

I have always been impressed by the fast and efficient service when my family or I have had a medical crisis. This reduces the stress of the whole procedure.
The call centre is also well managed. So really you get what you pay for.

Hi John. Thanks for your comment.

by Anton on Discovery Medical Scheme
What do you like about them?: They are the best med aid
What do you loathe?: Price
Knowing what you know, would you recommend them to family or friends?: Yes

Would love if they can pay out the left over medical savings at the end of the year as incentive. I always have a lot that just gets transferred to the savings for the next year and they take the advantage

Hi Anton. Thanks for your comment. I actually disagree with you. I think that it is a great idea that the scheme doesn't pay out the balance of your medical savings each year. Let it roll over and over and over again. Wouldn't it be nice to know you had R50K in medical savings? If they pay it out, you know what happens? We would all just spend it! 🙂

by Ethne on Discovery Medical Scheme
What do you like about them?: When they payout they do it efficiently
What do you loathe?: ER visits that come from your MSA and the huge co -payments
Knowing what you know, would you recommend them to family or friends?: no

My MSA has been depleted because i broke my foot and had it seen to in hospital obviously, however because I wasn't admitted they used my entire MSA. This is absolute rubbish. Also I had 2 seperate operations at the end of Oct and the beginning of Dec that both had huge co payments. If I was on a lower scheme it would have been covered. What a stupid system

Hi Ethne. Ja, that's a tough pill to swallow! Exactly when you need the medical aid to kick in there are all types of issues. These products are actually very technical, and I sometimes think the people selling them (not all of them) don't take enough time to take the client through the "nitty gritty" of the plan. I would suggest you take it upon yourself to make sure you understand the plan you are on. Or, drop us a like at info@insurancefundi.co.za and we will unpack your plan for you in plain English.

by Fawzia on Discovery Medical Scheme
What do you like about them?: Efficient service
What do you loathe?: Self Payment Gap is too high
Knowing what you know, would you recommend them to family or friends?: No

They removed Concerta off Chronic and this medication CLEARS my savings resulting in a thousands of rands Self-Payment Gap! By June I have no savings and have to pay cash. Unfortunately, these amounts are no-where near the R1000's required to close the ridiculous self-payment-gap before they cover further costs.

Hi Fawzia. Thanks for your comment. Self payment gaps can be tricky. On paper it seems easy enough to close the gap, but in reality it is much tougher.

by JUNE GAINER on Discovery Medical Scheme
What do you like about them?: You can go to any hospital or doctor and still be seeing to.
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

I have no problems with Discovery at all......very helpful and always answers all what I need to know.

Hi June. Thanks for your comment. You see really satisfied and that is good to hear.

by Colleen on Discovery Medical Scheme
What do you like about them?: They seem to be fairly prompt
What do you loathe?: The fact that I spend so much on Medical Aid
Knowing what you know, would you recommend them to family or friends?: Better the Devil you know

For what I spend on a monthly basis to what my daily funds are just isn't anywhere near the same amount! I feel like I am paying for those who abuse the system or profits for Discovery

Hi Colleen. Yeah, I can understand your comment. Most of your medical aid contribution goes towards covering major medical expenses (like long stays in private hospital) and only a small amount is used to fund your day-to-day expenses (medical savings account). The truth is that most of us will never land up in hospital, but just about all of us will at some point use the medical savings account for day-to-day stuff like GP visits. Some people go years without even using their medical aids, imagine how disgruntled they feel about coughing out thousands every month.

by jacqueline on Discovery Medical Scheme
What do you like about them?: always helpfull never have any troubles getting anything paid
What do you loathe?: i loathe telemarketers that cannot take no for an answer
Knowing what you know, would you recommend them to family or friends?: yes

i try to as far as possible recommend discovery health to everyone I know

Hi Jacqueline. I'm sure Discovery would be glad to hear that. On this point "I loathe telemarketers that cannot take no for an answer" I have to agree with you. I recently left my details for a call-back and instead of just providing me with the information I wanted, the call centre agent just banged on and tried to make the sell. It was way too aggressive!

by Thabo Ngxowa on Discovery Medical Scheme
What do you like about them?: They dont hesitate paying for my medical needs
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes a hundred times

Since i had a medical aid Discovery has been the best

Hi Thabo. Thanks for the comment.

by Bongi on Discovery Medical Scheme
What do you like about them?: They have friendly customer service consultants.
What do you loathe?: The network hospitals available for KeyCare+. The fact that no consideration is done regarding which hospital is closer to you, rigid networks,yet exp
Knowing what you know, would you recommend them to family or friends?: No

I think they are a bit too pricey considering one is not sick every month. To some degree Medical Aid fees across all these medical schemes is actually quite expensive in relation to the service you get back. There is no cash back options, yet i can count with one hand the many times i have been sick last year. In proportion to how much i paid and to how much i used, i am left being the loser, really.

Hi Bongi. If we had a crystal ball we could look into the future and see what was lying ahead. We don't, so we need to mitigate some of the risk that could ruin us financially. I don't know anyone who loves spending money on insurance or medical cover. But, it takes one car accident and a R1,000 000 in medical bills, and you will be glad you paid those medical aid contributions every month.

by Clinton on Discovery Medical Scheme
What do you like about them?: The service you get from.consultants when call are awesome ,when sending mail somone.follows up to.make.sure you were helped to your satisfaction
What do you loathe?: There's nothing that i loathe ,im good with everything non dislikes.
Knowing what you know, would you recommend them to family or friends?: Yes most deffinitely

Personally for me this is the best medical that can cover all your needs ,the discovery mobile app is very helpfull you.can.check your doc visits and.other benifits aswell ,im thus far very happy being with discovery .

Hi Clinton. Thanks for your comment and taking the time to leave a review. Yip, you have to hand it to them, they have invested heavily in technology. I agree, the App is pretty handy.

by Adri Sevenster on Discovery Medical Scheme
What do you like about them?: Nothing really
What do you loathe?: They do not care about their patients. Ask Dr Ryan Noah!!!!
Knowing what you know, would you recommend them to family or friends?: NO

I do not like Discovery Medical. Ek kry gereeld migraines en het na die DBC Kliniek gegaan waar hulle Biokinetikuste en Fisioterapeute my kon help. Dr Noah het elke keer my aansoek om dit deur die medies te doen afgekeur nadat verskeie dokters motiverings geskryf het. Dit het van my mediese spaarrekening afgekom en nou is ons in ons selfbetalingsgaping agv daarvan. Die oefeninge en fisio wat hulle my gegee het, het my baie gehelp, maar ek moes dit stop omdat Dr Noah dit afgekeur het. Dit beinvloed mens se daaglikese lewe dat 'n mens die hele tyd met die pyn sit. Ek kan geen pyn medikasie gebruik nie omdat ek allergies vir alle opiate en Codiene is. Ander mediese fondse betaal daarvoor hoekom nie Discovery Medies nie???? So GEEN rating vir hulle nie. Dankie dat ek dit kon noem.

Hi Adri. "They do not care about their patients". It looks like you have had a really bad experience.

by Johan de Jager on Discovery Medical Scheme
What do you like about them?: na
What do you loathe?: no coompassion for special needs
Knowing what you know, would you recommend them to family or friends?: no

No compassion for people with special needs. Only worried about their profits!

Hi Johan. Thanks for your comment.

by Annalisa Forlani on Discovery Medical Scheme
What do you like about them?: They know the rules and claims are settled quickly
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

I am happy and grateful for their attendance to my late husband's stay in ICU

Hi Annalisa. Thanks for your comment.

by gerald on Discovery Medical Scheme
What do you like about them?: efficient
What do you loathe?: to expensive
Knowing what you know, would you recommend them to family or friends?: yes

The difference of what is charged by doctors and what gets paid is to big. Premiums are also to high.

Hi Gerald. Yip, payment tariffs are a problem. You don't think the MD's are ripping the ring out of it?

by Karen on Discovery Medical Scheme
What do you like about them?: You can go to any doctor and any hospital, no payments upfront.
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Absolutely

Although a bit on the expensive side, they are by far the best medical aid.

Hi Karen. The question is who else would you join if Discovery shut their doors tomorrow?

by felecity spark on Discovery Medical Scheme
What do you like about them?: normally very helpful
What do you loathe?: loathe is a strong word - just a bit expensive iro medical aid
Knowing what you know, would you recommend them to family or friends?: yes

I have been in hospital once or twice and have never had a problem - everything was authorised and there has been no comeback with drs. wanting more money etc
I have travelled overseas a few times and also have had no problems with the call centres and no query has been to much trouble.

Hi Felecity. A solid 3 stars. Happy but room for improvement, I like it. Thanks for your comment.

by Agendrie Pillay on Discovery Medical Scheme
What do you like about them?: EFFICIENT SERVICE
What do you loathe?: THAT FERTILITY ISSUES AREN'T COVERED
Knowing what you know, would you recommend them to family or friends?: YES

I am a dependent on my husbands medical aid, I have been diagnosed with an illness that puts me in unwell situations, however I can rest easier knowing that I do have the medical aid should an emergency situation arise, my only concern is that certain procedures are not covered due to them falling under infertility.
I am happy over all.

Hi Agendrie. Thanks for your comment. Glad you are being looked after.

by Jacky Ranta on Discovery Medical Scheme
What do you like about them?: Promt and exceptional service
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Absolutely

Discovery is a good medical aid and insurance. I have never experienced a bad service with them and their call centre agents are absolutely amazing. Lately I was assisted by Charles Radebe from Discovery Insure and i must say that he's very professional, knowledgeable and I appreciate his service. Thank you Discovery for employing the best of the best.

Hi Jacky. Cool comment 🙂 Nice shout out.

by cameron on Discovery Medical Scheme
What do you like about them?: Their premiums are always the lowest in the market to increase annually
What do you loathe?: their prices are high
Knowing what you know, would you recommend them to family or friends?: yes

as with anything...the more you pay the better service you get. if you are on a lower plan chances are you would not be fully covered for all medication. however, should you go on to a higher plan most procedures and medicines are covered

Hi Cameron. They have a really wide range of plans, so they do cater for just about everyone (provided you can make the entry level price point)

by Janine on Discovery Medical Scheme
What do you like about them?: Good Service
What do you loathe?: N/A
Knowing what you know, would you recommend them to family or friends?: Yes

With Discovery, I always know the amount left in my Savings account. I've never had any issues with claims, and I don't have to phone their contact centre (which I love!). Their emails are simple to understand, and very explanatory!

Hi Janine. "I've never had any issues with claims" - Says it all, doesn't it?

by Busisiwe Baloyi on Discovery Medical Scheme
What do you like about them?: Their responsiveness
What do you loathe?: The medical is expensive
Knowing what you know, would you recommend them to family or friends?: Yes

Discovery Health offers a great service. I have never had a problem resolving any issues and they are always responsive. I am a satisfied customer, however, the medical aid is very expensive, but worth every cent for the peace of mind as it is accepted by most, if not all doctors and hospitals.

Hi Busisiwe. You get what you pay for, right? When it comes to insurance, trust us when we tell you that statement holds water.

by Grace on Discovery Medical Scheme
What do you like about them?: Excellent Service
What do you loathe?: Nothing so far
Knowing what you know, would you recommend them to family or friends?: 100%

Discovery is excellent in their customer service. They are technologically on top of their game and this makes it easy to use most of their products/services. They keep in the loop and do not take time to process claims. Am a very satisfied client!!!

Hi Grace. Another 5 star rating! You seem chuffed with the service.

by Vic Pollachi on Discovery Medical Scheme
What do you like about them?: nothing
What do you loathe?: exobitant premiums
Knowing what you know, would you recommend them to family or friends?: no!

A family of three(two adults & teenager in good healh)premium is +_ R9000pm
of which R2400 is med savings.That is approx. R110000 pa and R330000 over 3
years(without annual increases)If you were incurring such high med. costs you would be dead or unable to pay the premiums. I doubt you'll publish this.

Hi Vic. You wrong, we did publish it! Thanks for your comment.

by Charlaine Jugernath on Discovery Medical Scheme
What do you like about them?: Quite a few services/products worth utilising
What do you loathe?: Nothing really
Knowing what you know, would you recommend them to family or friends?: Definitely

Although I have not really needed much medical services Discovery from all accounts is a sure scheme to belong to. Their products are diversive and beneficial to their members

Hi Charlaine. "Quite a few services/products worth utilising". You are right about that. You basically don't need to look too far past Discovery for everything you need (medical, investments, life and car and home). Thanks for the comment.

by Jessica on Discovery Medical Scheme
What do you like about them?: N/A
What do you loathe?: They are just in it for the money
Knowing what you know, would you recommend them to family or friends?: No

I personally have never had a good experience with Discovery
I am currently on this medical aid because I am a dependent on my husbands and this is what his company offers. Looking at my families experience, they too have had bad experiences. I have better service on my Pet medical aid!

Hi Jessica. Probably the 1st negative review we have picked up so far. What exactly has been the problem?

by Blessing Manale on Discovery Medical Scheme
What do you like about them?: quick turn around time
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: Yes

I like the comprehensive nature of information provided and online support. Discovery also follow-up on queries and advise me appropriately

Thanks Blessing.

by Heidi on Discovery Medical Scheme
What do you like about them?: Service
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Absolutely

Love their work, love their service, love their products and affiliates. Can't go wrong with them and they make everything so easy, including looking after your health. #1 in my book.

Hi Heidi. Thanks for your review. Haven't picked up one negative review yet. Everybody loves Discovery Health! Are they paying you all for these wonderful comments? 🙂

by Anthonie Nel on Discovery Medical Scheme
What do you like about them?: I can go anywhere and any doctor and pharmecy and get good help.
What do you loathe?: Chronic list to short.
Knowing what you know, would you recommend them to family or friends?: Yes

Discovery is a very good medical aid. The Discovery medical aid helped me and my family in many different ways. THANK YOU DISCOVERY.

"THANK YOU DISCOVERY" - Nice comment Anthonie!

by Chanelle on Discovery Medical Scheme
What do you like about them?: Quick processing
What do you loathe?: Savings and co payments
Knowing what you know, would you recommend them to family or friends?: No

Discovery is good in general, but does not cover doctors fees if not in their network of preferred service providers. Copayment out of ones own pocket is a bit difficult, considering how much you pay each month for medical aid.

Hi Chanelle. Thanks for the comment. Yip co-payments can be tricky and you right about feeling a bit disgruntled that you have to have co-payments considering how much we pay for medical aid nowadays.

by Cheryl Neaves on Discovery Medical Scheme
What do you like about them?: n/a
What do you loathe?: Their reasons for not accepting clients
Knowing what you know, would you recommend them to family or friends?: yes

The only reason I am not a Discovery Health member is they refused to accept me. The reason they would not accept me is because I was an ex Transmed member. My husband died and I needed to obtain my own medical aid. When I said I had only been in hospital twice to have my children, I was told they do not take on any Transmed members. I would love to be a Discovery member as I am currently with Resolution Health (since November 2010 and still have had no claims).

Hi Cheryl. That doesn't seem right. You should take it up with someone at Discovery Health head office. No way they can exclude you for being on Transmed.

by Elijah on Discovery Medical Scheme
What do you like about them?: very proffessional, great service, deal with queries speedily
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes, i always do

since i joined discovery last year i never ever experienced any problems whatsoever, i am always kept in the loop regarding my payments, claims and what i am getting for my money. they're fantastic

Hi Elijah. You seem pretty satisfied as a new customer. Thanks for your input.

by ARNE' BOTHA on Discovery Medical Scheme
What do you like about them?: service and support
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

Excellent support and service. Discovery top plans aren't cheap but you GET what you pay for. My father had a LVAD (Left Ventrical Assisting Device) fitted in 2015. His procedure and hospitalization account was in the Multi Millions. Discovery paid everything, NO QUIBLE. This is what you require and expect from a medical aid.

Hi ARNE'. Thanks for your comment. I like the "NO QUIBBLE" bit

by Adrian H on Discovery Medical Scheme
What do you like about them?: Their integrated products and services
What do you loathe?: They have more complicated
Knowing what you know, would you recommend them to family or friends?: Only if the coompany has a compitentn medical aid broker, for individuals it needs to be managed more closely

I like Discovery MA, their integrated products provide lots of added benefits (at an additional cost), but they are expensive. I've been a member for over 10 years now, and the family has grown, but no-one can keep up with inflation and the rising costs. The last 2 years have been the harshest with 10-15% increases each year. I understand that there are those that take advantage of medical aid services, but there really should be a medical aid rating structure (similar to insurers or credit agancies). MSA's are nice to have, but I do think people must be more responsible with it. I dont have it any longer, and actually save more money each year, than what DMA would allocate that year.

Hi Adrian. Really good comment. With increases like the ones we are all experiencing, the private healthcare model just doesn't look like one that will be affordable long-term. What is it going to cost us to belong to private healthcare in ten years from now?

by Graham Edkins on Discovery Medical Scheme
What do you like about them?: Professional
What do you loathe?: Not much
Knowing what you know, would you recommend them to family or friends?: Yes

Generally happy with their service

Hi Graham. Appreciate your time.

by Eldorette on Discovery Medical Scheme
What do you like about them?: Reliable and consistent
What do you loathe?: Discovery can negotiate better with their netword hospitals in terms of Doctors charging exsessive amounts.
Knowing what you know, would you recommend them to family or friends?: yes

Discovery is pro-active. I feel that they really do try to get the best service for their members . It is a company I am proud to have membership to.

Hi Eldorette. Sounds like you are a pretty satisfied customer. Thanks for taking the time to leave a review.

by Madalaine Burger on Discovery Medical Scheme
What do you like about them?: Professional, excellent service, all info on hand at website
What do you loathe?: A bit expensive for some clients, but then you can't pay for 2 star service and expect 5 star service
Knowing what you know, would you recommend them to family or friends?: Most definitely

As an IFA and referral Medical Aid Broker I've moved 79 year old clients to Discovery from another Medical Aid - though there was the general waiting period of 3 months for planned procedures (most don't understand this waiting period, but as IFA you need to explain this properly to your clients then you will see only for planned procedures) Clients are now fully covered since March 2017 and almost twice the MSA they had and co-payments almost nothing compared to previous Med Aid, thus the move was worth the waiting period too and happier clients I won't get!!! I will most definitely recommend Discovery - always do, if affordable to clients.

Hi Madalaine. Thanks for taking the time to leave a review.

by Carol-Lynn Ford on Discovery Medical Scheme
What do you like about them?: Professionalism and always finding ways to benefit the client
What do you loathe?: More meds need to be put on chronic list
Knowing what you know, would you recommend them to family or friends?: Yes I would

Discovery have always given me great service, while I was in hospital and while at home. When you have a query, they are quick to respond and to resolve your issue. I think for the price, it is worth being on. I am also on Vitality, which is great to have as my son can watch movies at cinema for free and get to monitor my health with fitbit and get great points and rewards.

Hi Carol-Lynn. Glad you guys are enjoying the Vitality benefit. Thanks for your comment.

by Asivhanzhi on Discovery Medical Scheme
What do you like about them?: Customer satisfaction is discovery top priority
What do you loathe?: I cant put my fingure on it
Knowing what you know, would you recommend them to family or friends?: Yes, i always talk good to my friend and family about discovery , i know i am in good hands

The time that stands out for me was wen i was in labor at Olivdale hospital, i never had to call my medical aid, everything was approved,paid for and make sure that both me and the baby received best care.They paid everything i never had a problem during my stay because my medical aid got me covered

Hi Asivhanzhi. "Yes, i always talk good to my friend and family about discovery , i know i am in good hands". Really nice comment 🙂

by Didi Burger on Discovery Medical Scheme
What do you like about them?: When needed, they act fast
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: I doubt that

Working for a General Practitioner, access to most Medical Funds' websites, I got to know most quite well. I find Discovery too expensive. Funds also run out during the second half of the year, like most Funds. I recommend a more realistic priced Medical Fund where the pros and cons are more or less the same. The normal working man can not afford Discovery. As a customer (married to a Medical Doctor) I only use my fund only for operations. Never had a complaint. They pay fast and secure.

Hi Didi. Nice insights from someone married to a MD.

by Simon John Morris on Discovery Medical Scheme
What do you like about them?: look after my wife and me
What do you loathe?: not covering lasic surgery on my eyes
Knowing what you know, would you recommend them to family or friends?: yes

I have been with Discovery for over 21 years and they have looked after me all these years and my wife as well with her chronic medicine

Good to hear. Thanks for the review Simon.

by Derrick Borman on Discovery Medical Scheme
What do you like about them?: They good at what they doing
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes, I would

Since I have joined Discovery Health in 2001, I never had any issues their services are excellent and they always follow up once you have contacted regarding your scheme queries.

Thanks for your review Derrick.

by Sheri on Discovery Medical Scheme
What do you like about them?: They genuine
What do you loathe?: Nothing
Knowing what you know, would you recommend them to family or friends?: Yes

Would love to join discovery health.

Hi Sheri. What is holding you back? Price?

by Xavier Inglis on Discovery Medical Scheme
What do you like about them?: Claims are processed and paid out at a reasonable speed. They have not been sticky on most of my claims submitted.
What do you loathe?: The savings amount. Often run out at about the 9 month mark.
Knowing what you know, would you recommend them to family or friends?: yes i would

Thus far I have had no issues with discovery excepting for the saving not keeping for the whole year. Furthermore they have been fast and efficient when needed.

Hi Xavier. "Fast and efficient" works.

by Jaco de Villiers on Discovery Medical Scheme
What do you like about them?: The perks
What do you loathe?: The service
Knowing what you know, would you recommend them to family or friends?: probably

It's a company benefit, although even privately I will stay for the benefits, haven't examined other options yet. Just wish the actual customer had more value for the company.

Hi Jaco. Always tricky when you join a company scheme. The fact that you would probably stay with them in your personal capacity says a lot. Guess you pretty happy with them at the moment.

by Johann Engelbrecht on Discovery Medical Scheme
What do you like about them?: Covers all my needs for chronic meds, screening tests and visits to the doctor without costing an arm and a leg.
What do you loathe?: Schlep to get approval for specialist visits
Knowing what you know, would you recommend them to family or friends?: Whoelheartedly

Getting my chronic meds is a breeze, in the past, I had to go to Steve Biko Academic Hospital to get them. 15 mins in a queue, instead of a whole day. Most of my medical needs are covered, without costing an arm and a leg, or wasting a lot of time in government clinics or hospitals.

Nice review Johann. I'm glad they have your Chronic medication covered.

by Dawn Penn on Discovery Medical Scheme
What do you like about them?: their service and their staff is wonderful to talk to and get advise
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: I would yes

I am very happy with Discovery Health. When calling to enquire about something they are ever so pleasant and know exactly what they are talking about. I just wish I could go to a higher level which would give me more savings. But, I won't complain as I am lucky to have medical aid, which others do not.

Thanks Dawn.

by charmaine on Discovery Medical Scheme
What do you like about them?: they cover most off the stuff
What do you loathe?: some of the medicine they do not pay
Knowing what you know, would you recommend them to family or friends?: yes

its a great medical aid just wish some of stuff they do pay full but otherwise its very good medical aid

Hi Charmaine. Thanks for your review.

by Brian Davids on Discovery Medical Scheme
What do you like about them?: Hopefully the best of the bunch
What do you loathe?: Lack of separate dental and eye care benefit
Knowing what you know, would you recommend them to family or friends?: More than likely

I have recieved good service when my wife was admitted to hospital in December 2016

Hi Brian. That's all that counts, right?

by MAUREEN SUMMERFIELD on Discovery Medical Scheme
What do you like about them?: depends
What do you loathe?: dont loathe disappointed
Knowing what you know, would you recommend them to family or friends?: have done so

The savings run out far too quickly, your premium is expensive, and silly restrictions are imposed on medicine.....which are required..

Thanks for the review MAUREEN. Don't we all wish we had a little more medical savings

by Coleen on Discovery Medical Scheme
What do you like about them?: Professional
What do you loathe?: Having to fight to get bills paid from time to time
Knowing what you know, would you recommend them to family or friends?: Yes

Probably the best of a bad bunch, I would not go anywhere else despite having some issues that really get up my nose.

Thanks for the comment Coleen

by Belinda Nobin on Discovery Medical Scheme
What do you like about them?: The service is excellent and I think that is most important.
What do you loathe?: Nothing, I have had no problems with Discovery.
Knowing what you know, would you recommend them to family or friends?: Definitely

Discovery is the best medical aid. We haven't had any problems with Discovery. Their service is excellent and that is the most important and I will not change from Discovery.

Thanks Belinda. You seem more than satisfied with Discovery

by WB du Plessis on Discovery Medical Scheme
What do you like about them?: Good and fast service
What do you loathe?: Expensive
Knowing what you know, would you recommend them to family or friends?: Yes

Been a member for years now. Always good service.

Thanks WB du Plessis.

by Sonja van der Vyver on Discovery Medical Scheme
What do you like about them?: I have NEVER had issues with them not paying bills
What do you loathe?: Nothing really.
Knowing what you know, would you recommend them to family or friends?: Yes

Although a bit on the expensive side, Discovery Health has been a great medical aid to me and our family for the past 8 years - they were always there when we needed them to be and any claims and queries were resolved promptly. I have recommended them to family who have subsequently joined as well.

Hi Sonja. The fact that you would recommend them to family and friends says it all!

by illana on Discovery Medical Scheme
What do you like about them?: thst i cab isit the dr anytime
What do you loathe?: that i cannot select a dr thats been removed from the network
Knowing what you know, would you recommend them to family or friends?: yes

I love having medical aid its been great going to a private hospital and your stay is covered I had piece of mind.

Hi Illana. Nobody said peace of mind was cheap 🙂

by hannelie schoeman on Discovery Medical Scheme
What do you like about them?: i dont know
What do you loathe?: i dont know
Knowing what you know, would you recommend them to family or friends?: no

I am not a member of Discovery and i belong to another company because i cannot affort Discovery

Hi Hannelie. Appreciate the comment, even though you aint a member.

by Elizabeth Ferreira on Discovery Medical Scheme
What do you like about them?: You get what you pay for
What do you loathe?: Absolutely nothing
Knowing what you know, would you recommend them to family or friends?: YES

On our trip to New York I felt safe knowing that Discovery has my back with medical or travelling insurance! Thumbs up! Had a worry-free trip!

Hi Elizabeth. Nice comment.

by Amanda Vos on Discovery Medical Scheme
What do you like about them?: No problems with claims
What do you loathe?: Loathe is a strong word, call centres
Knowing what you know, would you recommend them to family or friends?: I would

One of the biggest medical aid companies, if not the biggest. Am a member for 14 years and never had a claim problem. So far so good. Just wish it was not so expensive.

Hi Amanda. Price aside, you seem more than satisfied. Thanks for your review

by Eric Kunene on Discovery Medical Scheme
What do you like about them?: The service I get
What do you loathe?: The subscriptions are a bit high
Knowing what you know, would you recommend them to family or friends?: Yes

Five star

Hi Eric. 5 stars! Thanks for taking the time to leave a review.

by Melanie on Discovery Medical Scheme
What do you like about them?: Best of a bad bunch
What do you loathe?: Don't have any loathing issues
Knowing what you know, would you recommend them to family or friends?: More than likely

Sometimes feels like medical aid is a 'grudge purchase' because not having it just really isn't an option these days. However, on the whole, not many issues with Discovery. But would advise anyone on medical aid not to take some responses 'as is', but rather to take the matter further if you're not satisfied. And make sure as with anything financial/contractual these days to get everything in writing and make a record of the times etc. you called so they can refer back to telecons. That stood me in good stead. (and make recordings of your conversations with them in case they 'are unable to find' them on their side).

Hi Melanie. Thanks for your review.

by Alicia Inder on Discovery Medical Scheme
What do you like about them?: Biggest Medical Scheme in SA
What do you loathe?: Never having enough savings for a full year
Knowing what you know, would you recommend them to family or friends?: Yes

I have received great service from Discovery, just wish that the savings was bigger and didn't cost more.

Hi Alicia. Thanks for your comment. I think you are speaking on behalf of millions of people around the country when you talk about "running out of medical savings". It's a major issue for anyone that is on a medical aid with savings attached to it.

by Adrian Martin on Discovery Medical Scheme
What do you like about them?: never disappoint
What do you loathe?: nothing
Knowing what you know, would you recommend them to family or friends?: yes

extremely professional and dependable.

Thanks for your comments Adrian. You seem more than satisfied.

by Eric Dyer on Discovery Medical Scheme
What do you like about them?: Feel confident in their size
What do you loathe?: Hanging on for the call centre
Knowing what you know, would you recommend them to family or friends?: Not sure

Rather the devil you know, right? I mean who else could you trust nowadays? Schemes are closing down left, right and centre. I'm happy in the knowledge that they will be around in 5 years. Cant say the same for the rest!

Thanks for your review Eric.